Rated 3.8 out of 5 by 65
Rated 5.0 out of 5.0 by VisitorfromNorCal Great Hotel, Great Service, and Impeccably Clean
I just picked this Holiday Inn hotel thinking it was mid-Fresno, and competitively priced. I was pleasantly surprised at what a nice, clean hotel it was. Every staff member I encountered was very pleasant and nice. They were also great at accommodating my request for adjoining rooms.
I will be coming back to this hotel for my future Fresno visits for sure!
February 26, 2014
Rated 2.0 out of 5.0 by ohmy hotel stay
i reserved 2 rooms at this hotel upon arriving i was told one of the room was inside on the 2nd floor ( no elevator) and the other in the adjacent building> I requested both room be together as we were single females traveling on business and did not want to separate into two different areas of hotel especially since both rooms were book under my name together. We were given two rooms in the adjacent location and it was a horrific experience. 1. the rooms were at the entrance on the 1st floor and every time someone entered the building the door made a horrible squeaking sound.. The rooms were designated no smoking but Smelled of smoke. the housekeeper was very nice and came over and sprayed the room with a sweet smell but it still smelled. the walls are paper thin. I could hear the gentlemen conversation in the adjacent room. and the gym is in the adjacent building. needless to say I was not walking from one building to another at night to use the gym. The front desk was nice, but as a practice women should not be placed in that adjacent building when traveling alone.
February 15, 2014
Rated 1.0 out of 5.0 by Disappointed##3 Will not return to this Holiday Inn
Upon check-in I was advised that my credit card would be charged an additional $60 for incidentals. I have never had this happen in the many Holiday Inn's or other Hotels that I have stayed.
The room smelled of body order including the pillows and linen. The bed was uncomfortable. The heating system was noisy waking me when it came on. There was rust in the bath tub towel rack. The toilet did not flush completely.
Overall, a complete disappointment.
I will say this, the staff were friendly.
No response necessary.
February 12, 2014
Rated 3.0 out of 5.0 by Ingchapin It's OK if you just need a place to sleep
This is a typical airport Holiday Inn. No frills. Nothing extra that you would expect in a Holiday Inn Express or the newer IHG brands. The hotel has some age on it and it shows. It is clean and all but the age shows.
The staff was very attentive and courteous. They had a MAJOR rush of guests from the airport and yet they managed to make me fell welcomed. The lady at the restaurant was very friendly and personable. She did what she could to make us feel at home.
We had dinner at the hotel restaurant. The beverages came in cardboard cups with lids and a straw. The soup was directly from a can and cold. The pizza was very greasy and came in a cardboard box. It was supposed to be a combination pizza but it was a pepperoni pizza with a couple of pieces of onion and a couple of pieces of bell pepper. It was OK to kill the hunger after a long trip but not what I would expect out of a full service Holiday Inn.
The room was clean, the bed was comfortable. No frills and no extras.
February 4, 2014
Rated 5.0 out of 5.0 by tunnelrob good location casual lobby area
I was able to have several meetings in the lobby area during my stay.
January 27, 2014
Rated 5.0 out of 5.0 by Sandmflyer Fresno Holiday Inn
My stay at the Fresno Holiday Inn was brief but very acceptable. The Inn is conveniently located right across the street from the baggage pick up so a short walk was in order and needed after travel.
January 18, 2014
Rated 4.0 out of 5.0 by Soupbone your bar needs improvement and hallway
we came in for the amsoil seminar, friday evening we came to have a night cap, to find there wasnt much of a selection. bartender said he was out of several requests we asked for. one would think come saturday night you would restock your supplies...no, it didnt happen. we then went and bought our own and spent our night cap time in our own room. what sad service!!
we were woken up at 3 am to several coming in from outside...running up and down the hall, slamming doors and was very disturbing.
Our room, The TV sound!! You really need to fix this...there is no quiet mod...the sound should go down to a whisper...we like the tv on at night and we couldnt it was toooooooo load. I know it doesnt make sence but we are use to it.
also, whats the point of putting coffee in the room...it was only decaf...yuck!!
January 17, 2014
Rated 3.0 out of 5.0 by Leslie38 previous stay
We've been staying at this location for the last 5+ year especially for its indoor pool but this past stay was the worst. We booked a king bed with pull out sofa. There were no sheets or pillows for the sofa bed, only two towel in the room and no pool towels for three days. I had to constantly go and ask the front desk for towels. Front desk clerks seems to be annoyed that I had to keep asking. Will have to look into a new hotel our next visit.
January 2, 2014