Rated 3.7 out of 5 by 146
Rated 3.0 out of 5.0 by HRCorg Once again, the service was great. But, the property is due for an update.
I have stayed at this location a number of times in the last 5-6 years. Unfortunately, the property is finally beginning to feel a bit outdated when compared with the other Holiday Inn locations. Hotel is conveniently located and easy to find. The staff was exceptional with my needs.
October 17, 2014
Rated 4.0 out of 5.0 by cyrildk Fresno fair
No bang for my buck. Add the continental breakfast.
October 16, 2014
Rated 1.0 out of 5.0 by JPZerm Worst stay yet
Did not care for how small the room was, walking in you can smell mold or some heavy smell. The AC old style never cooled the room. Too much outside noise. Toilet seat and cover broken. Dirty bath tub. No bar of soap in the bathroom. Staff did not do a single thing to address my issues with the room.
October 14, 2014
Rated 2.0 out of 5.0 by hdoelkzoo Good location, but not updated and dirty
Stayed here on business- and chose this location because it being so close to the airport. However, the bathroom was so dirty and had rust in it! I couldn't even get myself to shower in it. The hotel needs some serious updating. The furniture in my room was also falling apart. Update please.
October 13, 2014
Rated 2.0 out of 5.0 by OregonBear Missed the memo about upgrading the brand
This hotel reminds me of Holiday Inns 20 years ago. Motel style with an "annex" detached from main building. Facility felt worn and dingy. Our room was at the end of the hall, the entrance door nearest our room was not operating so we had to drag our bags through the building. We had a small room with one queen; just three lumps for pillows. The internet connection went out several times during our stay; VERY inconvenient for the presentation that I was making in the conference center.
October 12, 2014
Rated 1.0 out of 5.0 by zermenoj Can't believe this is a Holiday Inn Worst Experience ever!!!
First of all...after the front desk I'm told that my room is two buildings over and their 300 floors is on the first floor....very confusing. I was told that the bar serves food till 10:30 pm, however when I asked for a burger, I was told the kitchen is closed, at the time it was 9:30pm I finally make it to my room, the room is closterfobic, its about 150 or less square feet. the bed they said is a queen which barely fits in the room...its much smaller than my queen at home. The room has a MOLD smell. It took the AC about 30 minutes to cool the room to cool, it was very hot and humid when I entered the room. After a long day of driving, I enter the bathroom...as I lifted the seat, both the seat and cover..lid fell onto the bathroom floor. I called the front desk, they did not want to address my issues and I was asked that tomorrow everything would be fixed...well I'm only staying one night. Oh, there is NO closet...just a bar in the middle of the room. The building and the room looks old, old furniture. Bath tub dirty. Really bad experience, could have stayed at any other hotel chain but I often stay at Holiday Inn. DO NOT RECOMMEND Two thumbs DOWN.
October 10, 2014
Rated 4.0 out of 5.0 by Ogiegirl Great Front Dest Staff
Front desk staff very accommodating and responsive to my needs. Reported ice machine broken and front desk person got me ice.
October 9, 2014
Rated 4.0 out of 5.0 by Abuelita2 Overall
The rooms are clean and I LOVE the shampoo and conditioner! Good job!
I will say that I can hear too much from the room next door but overall it is good. The ice machine was out of order for a long time and there needs to be one on our side too. It is too far to go for ice in the 170-180's rooms. Staff was nice as always and the food in the café is excellent! Two different weekends we were there and both times food and drink was good.
the shuttle service was good and every effort was made to accommodate us. Senior citizens appreciate special help and consideration. Good job again!
October 8, 2014