Rated 3.0 out of 5.0 by Dusty34 Average
Given that the hotel is an older building it was about as nice and clean as possible. The staff was super friendly but needs to focus more on service and professionalism. I, and others, had to find someone to seat me for dinner. The front desk had the "spin the wheel" game that I have not seen in years. The bar only seats about eight and really feels as if it were an after thought stuffed into a dark corner. The pool was rented from an outside party and was off limits. The area of town is very much a fast food stretch of town and not more to offer.
Given the area and what else if offered, it would be 50/50 if I returned.
I must say that every one of the staff was friendly but the building is just simply old.
May 20, 2013
Rated 5.0 out of 5.0 by MoParPhil Guest care!
The hotel was very nice and the staff super cordial. The room had all of the essentials laid out. This was a high end experience at a reasonable price. This is one that I'll be using again! Thanks!
May 9, 2013
Rated 1.0 out of 5.0 by Corkwb1 Employees were very friendly and polite
Meals-Hotel provides a daily coupon for $5.00. Any purchase made is around $10, so you need to add $5.00 any time you use the coupons. Breakfast buffet was the same thing you would receive at a Holiday Inn Express (Should have stayed there)
Room-Friday night I was next to a crying baby all night.
Room-Saturday they put an entire youth basketball team on my floor. Wouldn't it make more sense to spread the team amoung the five floors.
The kids slammed doors and ran up and down the halls until 11pm then were up at 6am doing the same thing.
I was asked when I checked out how my stay was?Worst stay at a Holiday Inn property. She asked if there was anything she could do. That would have been better addressed the nught before.
May 5, 2013
Rated 1.0 out of 5.0 by jedinite1980 Friendly but extremely slow service
The staff is friendly but extremely slow to provide customer serivce. We ate breakfast daily for 7days and on 5 of those days, we waited at least 20 minutes for serivce. They brought the check 10 minutes before the food arrived. One waitress, Paige, was the lone exception, she was freindly, efficient and had normal wait times for the 2 days she was our waitress.
Room was not dirty but was not clean either. Bed was not very comfortable. Air conditioning was too noisy to leave on night but needed to have something to drowned out the noise from the hallway.
I began traveling for business 3 months ago and this hotel is by far the worst that i have stayed at in the past 3 months.
May 3, 2013
Rated 5.0 out of 5.0 Great Time
The staff was very accomadating, and because I am a platinum club member I and my sister received free breakfast all three days. The housekeeper jumped right on our room to clean as soon as we left for the day, she even left us extra towels.
The lady (hostess) was very helpful at breakfast and the server was there at our beck and call.
Highly reccommend this hotel
The pool and hot tub were perfect tempatures and the area was clean. lots of pool towels.
April 8, 2013
Rated 5.0 out of 5.0 by AK13 Clean, quiet, comfortable, great service.
I am always staying in this hotel when on business in the town. I am impressed with the service. They asked me how I liked the room, and I answered that the next time I would like to stay in the same room. I got the room next time I arrvied, they hold it for me.
April 7, 2013
Rated 5.0 out of 5.0 by Travelingby Great Service
All staff was very friendly and helpful. The indoor pool was nice and warm.
April 1, 2013
Rated 4.0 out of 5.0 by JLT65 Upgrade Fitness Room
Need to fix the treadmill in the exercise room. They have two treadmills, but one always seems to be broken.
Also, add a few dumpbells to the fitness room.
Staff is very friendly.
February 4, 2013