Rated 4.3 out of 5 by 234
Rated 4.0 out of 5.0 Peaceful and convenient location
This is a wonderful hotel - very spacious and open. The rooms are comfortable but the food is very bland - both buffet and al a carte options. Staff are pleasant and well trained. The only negative is that the fitness facilities are a long way from the hotel, however when you get there, the pool and the gym are both very clean and provide all the necessary equipment to have a good workout. Of course the added advantage is if you are a golfer, it is on your doorstep.
September 16, 2014
Rated 4.0 out of 5.0 by Kawada the room was very humid
the room was very very humid and my document in the room was about to break..
I think room condition was bad and I was unlucky...
However, the staff, Mr. SIVA, served me very well and nice.
Staff quality has been quite good as usual.
September 14, 2014
Rated 4.0 out of 5.0 by Bel the bride Great service
Love the service - very attentive to our needs during our stay at the bridal suite. Love the cozy resort feel away from city living. Our suite had a lovely view of the golf course.
September 12, 2014
Rated 4.0 out of 5.0 by joyf Good hotel for relaxing with good service
The hotel is wonderful for the relaxing and the overall service delivered there is good.
Only one comment here for the shuttle bus service of hotel, it could be better if the shuttle service could be for the positive communications/arrangement to ensure the timely delivery or notice the customers in advance if any potential delay or no show.
September 11, 2014
Rated 1.0 out of 5.0 by andrew3353 Terrible Service and Food in the cafe
Do not take the breakfast in the hotel, it is extremely disappointing. You can get better service and cleaner food from the roadside hawker stalls. I kid you not, just look at the saucer plate photo provided to me.
September 8, 2014
Rated 5.0 out of 5.0 by afisker Good stay
I enjoyed a good stay at the Holdiay Inn on my business trip. - I will continue to use this hotel when I travel to KL, which is about once a month.
September 7, 2014
Rated 4.0 out of 5.0 by skuna Good amenities and service, relaxed surroundings
This is a large hotel that has pretty much everything hence it's deserving of five-star status. Food is a good mix of local and international. We particularly used The Glen cafe/bar with its open plan colonial feel that's quiet enough to hold business meetings.
The public areas are well designed and maintained but the rooms are dated - the lighting is poor and there are no convenient electrical sockets next to the beds. The bathroom is basic and also not well lit. The beds are very firm and very comfortable.
The gym is large and was once well equipped but now some weights are missing and some muscle machines are in poor condition. Cardio machines are better maintained.
The other problem is that the hotel is isolated with no local restaurants, shops or entertainment in walking distance.
My colleagues and I were informed that we would not receive the Priority points for our stay because the invoice is sent to our company rather than paid by ourselves. That's disappointing!
September 7, 2014
Rated 5.0 out of 5.0 Great Staff
The staff were so courteous. They attend to their customer's needs.
One time, my door was locked without anyone inside due to the double lock was accidentally closed. it was around 11:30 pm yet the staff were there, available for assistance.
August 31, 2014