English
Syracuse-Liverpool-Exit 37
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-315-4571122
Hotel Fax: 1-315-4511269
Hotel Fax: 1-315-4511269
Rated 3.5 out of 5 by 28
reviewers.
Rated 4.0 out of 5.0 by jemdrm Reliable
Have stayed here several times, dependable clean rooms and service is fine. This trip there was a youth group meeting when we happened to be there, so there were a lot of kids making some noise late in the hallways.
May 13, 2013
Rated 5.0 out of 5.0 by dad17 Friendly, helpful people
Very accommodating. Example: the young lady at the front desk, we needed a specific item the hotel did not have, she directed us to a drug store (within walking distance).
April 19, 2013
Rated 3.0 out of 5.0 by rusty2643 Wrong Room
For the most part the stay was fine. But I was given the key to somebody else's room. When I unlocked and opened the door to find somebody else in what I thought was my room I was shocked. The other guy was pretty upset as well.
Now I open the doors to a Holiday Inn with caution, I slowly check to make sure the light is off, etc. I'm not sure how it's even possible in your system to rent out the same room to two different people on the same night, but it happened.
Once that was over with, the stay was fine.
April 7, 2013
Rated 1.0 out of 5.0 by bob05 Had a wonderful rest and the staff were friendly good serves
My husband and I REALLY enjoy our stay.. we always stay at your place it is so handy to the airport. we have told our friends and many have visited your hotel and enjoyed it we have bought a villa in florida so we will be flying several times and be stay there. thank you.
April 6, 2013
Rated 5.0 out of 5.0 by FoodExpert Food Expert
We arrived late in the night and were surprised the hotel looked much better than what we thought. Front desk staff, Kelly and Rachel, were very friendly and helpful. Especially, Rachel was helping us get the room keys changed back and forth after we got room upgraded. (nice to be platinum member!) Room was clean and comfortable. I am very pleased at a good rate with very good service.
April 2, 2013
Rated 5.0 out of 5.0 by LnH1 Great people
Everyone I encountered on your staff was very friendly and helpful. Thank you very much.
March 31, 2013
Rated 2.0 out of 5.0 by Bas1002 A hotel?
Service in the dining room was terrible. First night for dinner was 2.25 hours. Second night we ordered two child Mac, shrimp cocktail, onion soup and two salads. Still took almost 2.25 hours.
Bathrooms are very small.
March 29, 2013
Rated 3.0 out of 5.0 by AndyJo 3/22-3/24
Our overall experience was very good. The only negative experience was the pool. We were down at the pool on Saturday early evening and after about 45 minutes to an hour later, a staff member came in and asked us to leave. She didn't ask everybody only a few. I understand you were at capacity because of the dance competition but we had every right to use the pool for as long as we wanted. This was extremely rude on the part of your staff and next year I will consider staying elsewhere.
March 29, 2013
