Rated 4.2 out of 5 by 19
Rated 3.0 out of 5.0 by Traveler_TLS I don't usually do reviews but...
... here I can't just stay quite. I love to stay in Holiday Inn's in Moscow, and usually I do it Suschevsky since in Simonovsky it's hard to get a room due to the capacity of the building.
And now, here I'm, happy to check in at 5:00AM. As usual, I've left a deposit for use of minibar, restaurant, etc., but later on next day I've been told by not very friendly restaurant staff that there is no deposit on my room (it was early morning, but I clearly remember dialing PIN number at the reception). It happened to be that staff at reception had actually took a deposit, but forgot to activate it... ok, that's no a big deal! Later on I had some shirts to be washed and ironed in hotel laundry - I've received them in plastic transparent bag, all clean and fresh, with marking of my room using blue marker. on the bag Next day I had to go to business meeting with one of the shirts, and when I've actually had putted it on, I've noticed two small points from the same blue marker - since I've had no time to argue about it, I've decided to wash it off myself upon return home... not a big deal after paying bunch of money for such hotel service! But the top of everything (actually it is why I'm writing this report) is the cleaning level same day I've returned after my meetings: a) I've could still sense the smell of sweat of cleaning staff even if room is air conditioned; b) bathroom floor looked proper, apart from the fact that there was some long black hair, I'm guessing, of same staff member after the bathroom was cleaned; c) no towels were in the room - not dirty, not clean... none!
Conclusion: next time when I'll come to Moscow, I'll really think twice before booking room in Simonovsky even if ambiance inside is much better than in Suschevsky.
July 20, 2014
Rated 5.0 out of 5.0 by ITALIANO 64 BIG ROOMS AND REASONABLE PRICES.
Very good hotel near the center of Moscow .
Big rooms modern style , large bathrooms , interesting prices .
The hotel is also near the center of Moscow .
July 18, 2014
Rated 5.0 out of 5.0 by Barryk55 Great staff makes this hotel stand out
I have stayed here several times and have never felt disappointed. The rooms are large and comfortable, clean and tidy but its the staff that make this place special - its very well run but always retains a personal touch. Do yourself a favour: if you want a hotel that's a good location for the centre, with good facilities and great staff to look after you then go for this. You wont be disappointed.
July 8, 2014
Rated 4.0 out of 5.0 by Viktor1003 Super Service
Während des Aufenthaltes kann nur die Zimmerlautstärke der Fenster in Richtung der Hauptstraße beanstandet werden.
June 30, 2014
Rated 4.0 out of 5.0 by ITALIANO 64 Good quality and good price , only choice of food has to be improved / enlarged
In general I am very satisfied of this hotel , rooms are clean and large , the hotel is near the center , staff prepared and kind .
Only point to be improved is the food , not in terms of quality ( which
is good ) but in terms of choice , which is very limited , according to
me , for the level of the hotel .
April 30, 2014
Rated 5.0 out of 5.0 by Alexash Excellent price for the value
I enjoyed the stay in Holiday-Inn Simonovsky. This is my second stay at this hotel. Both times - one night stay and both times this was enjoyable stay. Helpfull and warm welcome personnel. Comfortable room and quality bed. The hotel in overall look new or renovated, very pleasant room design. A bit less light than I would like to have, but staying for night sleep is very satisfactory.
December 29, 2013
Rated 5.0 out of 5.0 by Travel62 Will come again
Best Holiday Inn in Moscow. Whole team from Check-In to Restaurant, Breakfast and Lobby Cafe Thank you!
November 25, 2013
Rated 5.0 out of 5.0 by colvan Helpful
Just stayed at this Hotel for three nights and the staff were extrememly helpful and polite. The Hotel met my expectations.
I encountoured a problem that was cuased by the IHG Group themsleves and not the hotel, but the Manager responded excellently and resolved the issue.
A couple of small points to assit the hotel:
When emailing guests the direction to the Hotel it would be helpful to include the Russian spelling of the Metro Stations and not just the translation as this would make the journey from the Airport easier as the Metro only has the Russian spellings displayed.
Also maybe they could put a printer on the Computer in the reception area so guests can book in on line and print their boarding passes. I had to email the Reception the boarding passes and they printed them, which was no hassle it would just make it easier for the reception staff if guests could print the passes themselves.
October 23, 2013