Rated 4.2 out of 5 by 13
Rated 5.0 out of 5.0 by Travel62 Will come again
Best Holiday Inn in Moscow. Whole team from Check-In to Restaurant, Breakfast and Lobby Cafe Thank you!
November 25, 2013
Rated 5.0 out of 5.0 by colvan Helpful
Just stayed at this Hotel for three nights and the staff were extrememly helpful and polite. The Hotel met my expectations.
I encountoured a problem that was cuased by the IHG Group themsleves and not the hotel, but the Manager responded excellently and resolved the issue.
A couple of small points to assit the hotel:
When emailing guests the direction to the Hotel it would be helpful to include the Russian spelling of the Metro Stations and not just the translation as this would make the journey from the Airport easier as the Metro only has the Russian spellings displayed.
Also maybe they could put a printer on the Computer in the reception area so guests can book in on line and print their boarding passes. I had to email the Reception the boarding passes and they printed them, which was no hassle it would just make it easier for the reception staff if guests could print the passes themselves.
October 23, 2013
Rated 5.0 out of 5.0 by Travel62 Thank you to the whole team
Enjoy my stay, helpfull and polite team. good room comfort, quite, clean, good breakfast available, security, internet is working proper, will come back. I hope that the smoking in the lobby cafe will end soon, what is a general disturbing matter
October 15, 2013
Rated 4.0 out of 5.0 by Giba Good atmosphere, friendly personnel.
I would like to express my appreciation of the hotel staff especially at the reception and the restaurant. They made me feel very comfortable throughout the whole stay and were ready to resolve any issues addressed.
I would highly recommend this hotel.
October 14, 2013
Rated 5.0 out of 5.0 by Jiggity1680 Blown Away
What an incredible experience!
The room was larger than my apartment back home, the location close to downtown and my company's office, and the food was excellent.
The staff was also very friendly and helpful. the only complaint I have (if you could call it that) is the level of English spoken by the front desk. I understand that waiters and waitresses may be limited in their knowledge of English, once you stray from the menu or talk of food, but the people specfically trained to make you feel at home? It was a little frustrating to feel like I was talking to a beginner in English, when his badge tells me that he's fluent in three languages.
Other than that, an excellent Holiday Inn.
August 21, 2013
Rated 3.0 out of 5.0 by Dalacom Comfortable ppillows
Good and comfortable. But very expensive price for usual people
July 10, 2013
Rated 4.0 out of 5.0 by spqr753 Best HI hotel in Moscow
Don't want to say much but HI Simonovsky is the best IHG (not only HI) hotel in Moscow so far for the reasons described in "Pros" section, but generally it wins when comparing money/value ratio against other IHG hotels in Moscow area.
From Platinum IHG membership (probably also Gold) things you get free chocolates in minibar:), upgraded room but e.g. there is no Executive Lounge.
But generally IMHO, Simonovsky is very cozy and I feel like at home when staying there...
July 9, 2013
Rated 1.0 out of 5.0 by Sergey31 Terrible residence
It was the most terrible which I ever had.
The staff included head of customer service did a mistake, agree with it, create a big problem for me but...
absolutely don't want to do anything to decide and do anything to help me and do anything to provide any solutions for me...
I'm platinum club member, but it was the last time when I visit Holiday Inn...
June 27, 2013