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Rated 3.6 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Great Steaks and Fast Elevators After staying the better part of three weeks, here's my report: - Wonderful filet mignon in the dining room - The world's fastest elevators - Very friendly and helpful staff - Nice view of the bay - Restful sleep September 14, 2014
Rated 2.0 out of 5.0 by Horrible internet Room was comfortable but the Internet is almost nonexistent. I did a speed check at 630 pm and it was .18 Mbps. Slower than dial up, couldn't even get online for work purposes. It's bad when you have to go to a coffee shop to enter work hours. It was a work trip and the next time I have business in the area, I will have to stay elsewhere. The front desk said they were unaware of Internet issues. I woke up at 415am hoping the Internet would be better but the speed test showed .31Mbps. Again not enough bandwidth to do anything. Back to the coffee shop, which was closed. This hotel would be fantastic if they would spend a few dollars and upgrade their bandwidth. September 14, 2014
Rated 5.0 out of 5.0 by Great location I stumbled on this by accident, but it has a fantastic location, comfortable rooms, and a great view for a fairly reasonable price. September 13, 2014
Rated 5.0 out of 5.0 by Great stay Rooms were clean and comfortable, swimming pool also excellent September 13, 2014
Rated 5.0 out of 5.0 by Labor Day Weekend at Muskegon Holiday Inn This is a lovely, well maintained Holiday Inn property. My family enjoyed the downtown location: close to the theater, restaurants, Muskegon Lake, Hackley Library and Museum of Art. The room was nicely decorated with comfy beds and a clean washroom. The refrigerator and microwave were welcomed amenities. The children enjoyed the pool and their free breakfast coupons. We will plan on staying here again when visiting family in Muskegon. September 7, 2014
Rated 4.0 out of 5.0 by close to area close to area, check in help was good, but we did feel at first they were trying to pull a fast one, that we did not appreciate. the room had paint blistering on the ceiling, the Jacuzzi tub faucet leaked bad around the handles. but I must say, the room, and all areas were clean September 5, 2014
Rated 4.0 out of 5.0 by JAZZ FESTIVAL STAY WE STAYED FOR THE SHORELINE JAZZ FESTIVAL AND WERE PLEASED WITH THE ACCOMODATIONS. THE VENUE WAS A SHORT WALK FROM THE HOTEL AND MADE IT UNNECESSARY TO DRIVE AND PAY FOR PARKING AT HERITAGE LANDING WHICH WAS A REAL PLUS. WE WERE GREATED AS MEMBERS OF THE LOYALITY PROGRAM AND WERE ABLE TO ACCESS OUR ROOM FOR EARLY CHECK IN WHILE OTHER GUEST HAD TO WAIT FOR THEIR ROOM, ANOTHER PLUS. WE HAD TWO GOOD NIGHTS SLEEP IN A COMFORTABLE ROOM ON THE TOP FLOOR. MOST EVERYTHING MET OUR EXPECTATIONS. THEY COULD USE MORE CONVENIENT OUTLETS FOR CHARGING OUR MOBILE DEVICES BUT OTHER THAN THIS WE WOULD RECOMMEND THIS PROPERTY. September 5, 2014
Rated 4.0 out of 5.0 by Clean, friendly, great stay Staff is outstanding. Professional and friendly. Hotel is clean, good location. Room comfortable, clean. Near harbor, easy to get to. September 4, 2014
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