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Rated 3.7 out of 5 by 248 reviewers.
Rated 3.0 out of 5.0 by Affordable stay with no frills We stayed as part of a block of rooms reserved for a wedding held in the conference room. The room was cheap, but there weren't many extras in the rooms such as water bottles. There wasn't even a phone book. The staff was pleasant, but not especially helpful. October 16, 2014
Rated 5.0 out of 5.0 by Perfect night 1st hotel in a long time that was perfect. From great customer service to having my room super clean. I will be staying again. October 15, 2014
Rated 3.0 out of 5.0 by Adequate. Nothing to write home about. Restaurant food was very good. October 15, 2014
Rated 4.0 out of 5.0 by Helpful and accomodating Friendly staff, comfortable beds and pillows, coffee maker, refrigerator, microwave, and ample cable TV selection. Close to everything in downtown Muskegon. October 13, 2014
Rated 5.0 out of 5.0 by Great conference center facilities The Holiday Inn, Muskegon was more than I expected as a conference facility. Rooms were clean and were taken care of on a daily basis; breakfast buffet served meant that we could eat quickly and get to our meetings on time; and most important, the elevators were quick going up and down. Conference rooms were set up well and taken care of adequately by the staff. Parking at the facility was more than adequate. Overall, it was a great experience. October 12, 2014
Rated 5.0 out of 5.0 by Great Service I stayed at the Holiday Inn due to the regular hotel I usually stay at in Muskegon being full. I didn't know what to expect but I was very pleasantly surprised. The front desk staff were very helpful, the bartending and restaurant staff friendly and also helpful. In fact everyone was. The room was clean and cheery and the location of the Holiday Inn was within walking distance to most places I had to attend. The only suggestion I can make is a to add more weight/weight equipment to the fitness centre. All in all, it was a pleasant experience and I would stay there again. October 12, 2014
Rated 5.0 out of 5.0 by Great location and good value Guest room, halls and pool was very clean. Room had lake view, Beautiful lobby. Breakfast was excellent! October 10, 2014
Rated 5.0 out of 5.0 by Great stay. Everything was great. I loved the location. However, the air conditioner in our room was very noisy and disrupted our sleep. The only comment was that the hotel did not have additional wait staff in the lounge so it took the only bartender on duty a long time to wait on the customers. Everything else was wonderful. I would stay here again. October 9, 2014
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