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Rated 3.6 out of 5 by 212 reviewers.
Rated 4.0 out of 5.0 by close to area close to area, check in help was good, but we did feel at first they were trying to pull a fast one, that we did not appreciate. the room had paint blistering on the ceiling, the Jacuzzi tub faucet leaked bad around the handles. but I must say, the room, and all areas were clean September 5, 2014
Rated 4.0 out of 5.0 by Clean, friendly, great stay Staff is outstanding. Professional and friendly. Hotel is clean, good location. Room comfortable, clean. Near harbor, easy to get to. September 4, 2014
Rated 3.0 out of 5.0 by Jazz concert stay I stayed at this property for the 1st annual shoreline Jazz festival. The hotel was a quick walk to the venue. Plenty of on site parking and the rooms were ok. The hotel does not have any recognition for priority Members or a priority check in counter which I am not used to. September 4, 2014
Rated 5.0 out of 5.0 by Great place to stay We enjoyed our overnight stay. The hotel is very nice, and we found the desk staff to be very friendly and helpful. The room was very clean and overlooked Lake Michigan, a real plus. We enjoyed our evening meal in the hotel's restaurant and would stay here again when in the area. September 4, 2014
Rated 4.0 out of 5.0 by overall a good experience Downtown is nice with events in walking distance. The room did not provide adequate curtain coverage for sleeping. The hot tub was found to be lukewarm and there were no towels available to dry off with. the overall experience was nice though and we had a good view. September 4, 2014
Rated 3.0 out of 5.0 by Average but disappointing When I reserved our hotel room directly through Holiday Inn, I assumed we wouldn't need to request a room not directly situated behind the elevator. I also assumed the room would come equipped with a working hairdryer or a replacement when requested. Breakfast started well - we were seated quickly and provided orange juice and coffee, but waited over 10 minutes for a waitress to take our order, and then over 40 minutes for a simple breakfast entree. We were told it would have been faster if we chose the buffet. Overall, nice location, clean room, but disappointing for the price. September 3, 2014
Rated 5.0 out of 5.0 by comfortable and good situated good deal for leasure, surprised with big fridge and microwave inside the room, free parking, free coffee/tea, nice reception, friendly and happy to help, good place to stay if you are planning to rest on Michigan Lake beach September 1, 2014
Rated 2.0 out of 5.0 by outdated overpriced Bathrooms fixtures are not very modern breakfast buffet was cold ,limited selections priced to high for value August 31, 2014
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