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Rated 3.6 out of 5 by 33 reviewers.
Rated 4.0 out of 5.0 by Breakfast made it worth it The highlight of the visit was the hot breakfast and service that we received while having breakfast. The breakfast was included with our package. The waiter went out of his way to make sure we had everything we needed. The room meet our expectations, the front desk staff was friendly but seemed to be prioritizing her phone conversations rather than greeting new customers. She was was adapt and friendly at checking us in. The pool area seemed very nice but we did not have time to use it. June 17, 2013
Rated 1.0 out of 5.0 by exeriance When we arrived i was told my credit card did not go through and I was then charged the full amount. Then we left two of our pillows there and never got a call. The lady at the desk at check in was very rude. I will never stay there again. May 15, 2013
Rated 1.0 out of 5.0 bad nite of sleep Had kids in the room two over from ours wake us up and kept us up for 2 hours , this started around 1 am. May 15, 2013
Rated 5.0 out of 5.0 by Hospitality The hospitality of this hotel was the best! From the time we checked in until we checked out the staff performed their duties in a profestional and pleasant manner. I wish I could remember all of their names, they were the best and Meagan, hats off to you!! April 30, 2013
Rated 4.0 out of 5.0 by Stay Comfortable stay at a good location. Facilities and bar were nice and convenient. April 30, 2013
Rated 4.0 out of 5.0 by Pastor Talmadge Thomas It was a first time visit to your city and property.I will stay there again if in Muskegon. April 5, 2013
Rated 4.0 out of 5.0 by Good Value Nice location downtown with ample parking. I was given discount coupon for dinner and a free breakfast for the manager's special that night. Everything was standard as you would expect but the free cooked to order breakfast the next morning was excellent. A much welcomed change from the continental breakfast at the Express brand or the buffet style you usually see. Pool was located on the second floor and was closed the night I was there. April 1, 2013
Rated 5.0 out of 5.0 by keep up the good job i stayed at holiday inn Muskegon couple of times and everytime they met and exceeded my expectaions. during my last stay i faced some car issues, manager "Gamal" directed maintenance to assist me and front desk made some phone calls to local service shops to make sure i'm taking care off they even offered to take me to my meeting. March 31, 2013
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