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Rated 4.3 out of 5 by 433 reviewers.
Rated 4.0 out of 5.0 by Bueno por su ubicación Hola. Hotel neoyorkino bueno por su ubicación, pero la habitación que me tocó fue un poco chica (en comparación con otros hoteles de la misma marca). Desayuno pudo haber sido mejor, pero la atención excepcional. September 28, 2014
Rated 2.0 out of 5.0 by LIMPIA PERO MUY RUIDOSA La habitación era cómoda y sobretodo nos gustó la limpieza, cambio de toallas etc. Pero el ruido en la noche es muy molesto y el tamaño de la cama era perfecta, pero no demasiado firme, el descanso fue muy regular. Nos indicaron que el desayuno estaba incluido pero no fue así, tampoco se molestaron en comprobarlo. September 25, 2014
Rated 5.0 out of 5.0 by Great value; friendly staff; good food Stayed here one night on business. Small restaurant, but good food. Very friendly and helpful front desk and housekeeping staff. As in all New York City hotels, room was smaller than you would see in other parts of the country. September 25, 2014
Rated 2.0 out of 5.0 by Not Soho My disappointment began with the location which is not what I think of when I think of Soho. I paid extra for Soho and I got Chinatown. Then there was breakfast, I was asked if I wanted to pay extra for breakfast and after 7 nights of Holiday Inn Express I agreed. I had no idea I was agreeing to breakfast at a restaurant which wasn't open when my husband left for work and was closed when I checked out of the hotel. I stayed 5 nights in Brooklyn and I never wanted to leave, I spent 2 nights on Wall Street and only the fact that they were completely booked sent me away. I can only conclude that Holiday Inn Express is making strides in quality of experience and Holiday Inn can't keep up. September 24, 2014
Rated 5.0 out of 5.0 by Wonderful hotel I stay at this hotel when I travel to NYC for work. Every time is a great experience. This time in particular, Marianela was very helpful in getting me a room for another night. I was only booked for 2 nights and needed one more and the hotel was pretty well booked! Very helpful and always accommodating. Thank you! September 22, 2014
Rated 5.0 out of 5.0 by Best place to stay in NYC's SOHO area We arrived two hours early before check in and had no problems checking in as they had our room ready. The young lady (Lisa) at the reception desk was very nice and helpful. I thought it was a nice touch when they offered a toy gift to my son and daughter. They had the crib, extra blankets and pillows already in the room for us by the time we emptied the minivan and headed upstairs to our room. The room had an awesome view looking over most of the buildings and a nice view of the city. (versus the side of another building or the view of the street when I stay near the financial district). The room was modern and clean. I've stayed in a few hotels in the downtown area and would prefer to stay here again for my next family event. September 20, 2014
Rated 5.0 out of 5.0 by Convenient location We visited New York to attend the San Gennaro feast and we enjoyed the location for its convenience to both the feast and Chinatown. The room was clean and the staff was very friendly. It was also located near the subway system and buses as well as easily hailed taxi's right outside the hotel. September 18, 2014
Rated 5.0 out of 5.0 by Great location, and well appointed room Hotel provides great downtown location, with clean well appointed rooms. A must stay for New Yorkers and tourists. September 18, 2014
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