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Rated 4.2 out of 5 by 457 reviewers.
Rated 4.0 out of 5.0 by soho hi good location for china town, little italy, and soho. small but comfortable, better value than most in area October 26, 2014
Rated 4.0 out of 5.0 by Comfortable bed/pillows Nice rooms for the price. We did not spend much time in the room other than to sleep. Had iron/ironing board, hair dryer, safe, coffee maker, tv, desk but no refrigerator. Clean. October 24, 2014
Rated 5.0 out of 5.0 by Location I love this Holiday Inn, great accomadation, Central to food and shopping, but the best of all is my daughter lives in the area, so I have a place to stay safe and enjoy myself October 23, 2014
Rated 3.0 out of 5.0 by Misleading Information While the hotel had comfortable rooms and staff was for the most part friendly I am sad to say that propably a gesture that was intented to make me feel special totally backfired and there was no resolution offered. When checking in I was offered due to my status the following 3 choices: Extra Points 2 Drinks at the Bar Snack Pack (water and granola bars) I decided to get the Snack Pack as the next day we would be travelling prety much the entire day. To my big dissapointment this Snack Pack ended up being only two small bottles of water. When I asked about the actual snacks... I was plainly told they hadn't been shipped yet. I didnt have time to complain any further as we were running late to catch the transportation to the airport. I am very dissapointed that an option gets offered that can not be delivered and when brought to the attention no resolution was offered. As this all is supposed to be a free service as customer reward program I am not expecting any further steps to be taken, but it would be nice to take this as an opportunity to train your staff. October 23, 2014
Rated 5.0 out of 5.0 by Great location and nice accommodations Hotel was clean, staff was very pleasant and helpful. I will stay there again for sure. October 23, 2014
Rated 3.0 out of 5.0 by good location This hotel is in a good location, if you are in the SoHo area. Close to public transportation, small restaurants in Chinatown and Little Italy. The HVAC system in the rooms could use updating, as it was so loud, one needed to crank up the TV volume and wear earplugs to get to sleep. October 21, 2014
Rated 3.0 out of 5.0 by Great Location Location, location, location! This hotel was within walking distance to China Town, Little Italy, Soho shops, and a variety of public transportation. The cost was decent for NYC and the room was very clean. I was able to work from the hotel very easily. I did find the staff to be somewhat unprofessional (for example, on one evening I came in and the gentleman sitting at the entrance desk was clearly conducting a personal call and cursing loudly on the phone), and although I gave a credit card specifically to be charged at check-out for my stay, the card that I used when I checked-in was still charged as well. I was given some courtesy points and assured that my card would be reimbursed within 3-5 business days, but I must say that the experience did not leave a great overall impression. October 15, 2014
Rated 5.0 out of 5.0 by Hotel in Soho I thought the breakfast service excellent in that the staff were courteous and attentive. I thought the breakfast overpriced. The ambience generally was good and concierge service excellent as as was front desk. The location of the hotel is very good. Bar and bar staff need attention October 14, 2014
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