Rated 4.0 out of 5 by 87
Rated 3.0 out of 5.0 by Grandma434 Great for families with smaller children but zero entry pool was FREEZING. I could not go in at all.
The kids really loved the slides. They are 5 1/2 and 3 1/2. That pool plus adjoining lazy river water temp was just fine. The children's pool could not have been heated at all. The air temp in the hallway was warmer than in the pool? Also the snack bar was open for about 10 minutes total. Food was typical Holiday Inn food so you know what you are going to get when you book a room. The room was nice and even though it was a Holiday weekend, we were able to sleep all night. No wild kids running up and down the halls, which we have experienced in the past at other hotels. So warm up the pool, open the snack bar and everything would be super!
February 20, 2014
Rated 3.0 out of 5.0 by Tippie5 Staff was friendly, pool was fun, sofa sleeper poor
We selected this hotel for a fun family get away weekend. The pool was fun for the entire family and the king suite was nice size. What we were disappointed about were: the game room was so hot that you couldn't even stand to be in there and play games. Also, the mattress on the sofa sleeper in our room was awful. It was so thin that you could feel all the springs through the mattress. It was so uncomfortable that we ended up sleeping on the floor for the night which was also very uncomfortable. Couldn't wait for morning to come so we could head home and sleep in our own beds. Would not recommend any room with a sofa sleeper due to very poor quality mattress.
February 17, 2014
Rated 2.0 out of 5.0 by HawksMN No recognition of Platinum Status here
My family stayed at this HI this past weekend. We enjoyed the attached restaurant, which had good food and very friendly and personalized service. Also liked the hotel waterpark, albeit the water in the kiddie splash area was pretty cold.
More concerning was the lack of recognition of status by this hotel. I received no verbal recognition of status upon check in or any other interaction with the front desk. No upgrades, no perks, nada.
This was my first stay at an IHG property with status and I was very disappointed with this. Rooms were ok, pretty small. Showerheads were some of the worst I have seen at a hotel-piercing razorblade sharp output that made you want to get out of the shower as quickly as possible. Parking was minimal right around the hotel, with the overflow lot a bit of a hike from the entrances.
Overall, I cannot recommend this property and probably would not stay again.
February 17, 2014