Rated 5.0 out of 5.0 by KeithandChris Ultimate people service!
Ther staff (particularly Reception) were incredibly helpful and spoke very good English. They provided maps and advice on how to get around Paris and find the places we were looking for. They marked the maps with the Metrio routes, indicating exactly which stations we needed to go to.
In all of this, they were friendly and polite and I would definitely stay there again.
June 16, 2013
Rated 2.0 out of 5.0 by Lalit01 Good Location with poor Service
This was the hotel located near to train station but Staff service was absolutely poor.It seemed like a overworked staff in a cheap hotel just trying to address the situation.
1.The person wasnot able to deal with queries.
2.Inspite being Golden Elite memeber was chased 4 times to check out although I did inform in advance about the late check out that I was planning.
3.No Recognition for being Golden Elite memeber whatsoever.
June 10, 2013
Rated 1.0 out of 5.0 by AngryDad Stay somewhere else
Avoid if you are staying with a family. Family rooms are located on the first floor across from the lift and also adjacent to the main footpath that leads to restaurants, and trust me you can hear everybody talking and walking past. Prior to this, it is a horrible location. Got some serious stares from locals in cars and in the hotel. The entrance to the underground car park was blocked by a huge commercial skip and the Marion entrance door was shattered. Generally, I'm not phased by locations and people, but with my wife and kids in the car and double parked to run in, this place had a bad vibe, hotel is ok and the rooms are nice, but an absolute nightmare with the noise levels in family rooms plus a general feeling of uncomfortness. We stayed at Disney Land Paris and this was used on the last day before the drive home, I would avoid and go elsewhere. Did I mention the food was cold?
June 8, 2013
Rated 4.0 out of 5.0 by klaas1974 friendly staff
helpfull staff and a reasonable breakfast.
family room is too small for 2 children 11 and 12 yrs old
May 13, 2013
Rated 2.0 out of 5.0 by Farid Noisy, Expensive, Rude Staff & Low Service
We have been settled in a triple bed room (2 single bed and a sofa bed), which was just located in a renovation and reconstruction area with a huge mind blowing noise of drilling woods and walls routinely for couple of hours every day. I asked the reception to sort this out but they advised ‘’it won’t be stoppable’’. I think if there is reconstruction/renovation job going on, the rooms surrounding the area must not be given to the guests until minimum silence is restored. Further more, I found the behavior of the reception staff a bit rude and unfriendly while communicating with guests at the front desk particularly during check in and check out. Honestly I preferred not to eat inside the hotel as I believed the food cost was unfair and high so I cant say anything about its food quality and breakfast.
While checking out, In addition to the price I was given while booking the hotel online, I was also billed some extra amount for so called Local Tax, TV channel, and extra person (3rd person) which I was thinking they were already included to the main offer as nothing was mentioned about those charges during booking. However this hotel is located around 25Km far from Paris, but unfortunately still the bad culture of (charging people for nothing because here is PARIS) highly influenced this little town as well.
May 12, 2013
Rated 1.0 out of 5.0 by LuisZZ Mal Servicio
No tenian agua, no esta en Paris esta lejos, la atencion muy mala, no wifi en la habitación.
May 11, 2013
Rated 5.0 out of 5.0 by Michal83 Great service and location
Near Disneyland, near RER station, good breakfast, very clean
April 30, 2013
Rated 4.0 out of 5.0 by ALTHEVENOT HI NOISY
Very good stay in this in renovation hotel.
Rooms are not so large but nice with large bed, and quite.
It is clean and staff is kind.
I got recognition of my Platinum level and had upgrating room with free soft drinks, a coupon for two drinks at the bar.
Breakfast is good with a nromal choice, the breakfast room is very clear with vue on atrium.
Restaurant is quite good, staff very kind.
Next time in Paris will certainly stay there.
April 29, 2013