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Rated 4.4 out of 5 by 227 reviewers.
Rated 3.0 out of 5.0 by comfortable bed Satisfactory, good location, price right, easy check out, no one said anything about the internet service October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We had a party of six ladies for a late supper and everybody enjoyed what they ordered. There were lots of exclamations of how fresh and tasty the dishes were. October 12, 2014
Rated 5.0 out of 5.0 by Very impressed In all sincerity my stay was Excellant at all levels. Beautiful room, friendly professional staff very clean. Very well done, keep up the good work. Cheers October 8, 2014
Rated 5.0 out of 5.0 by experience I stayed 5 nights. the room was quiet and dark, the bed was SO comfortable and the sheets and pillows were just the way i like them clean and soft. Also had different pillows to choose from soft or hard. The room was made up and the things I had used were replaced daily. The front desk staff were excellent in ordering taxi's and answering our questions on suggesting places for us to go. I appreciated how the bill was ready and waiting for me when I checked out in early morning and a shuttle was waiting to take me to the airport. A hassle free stay. Very pleasant and relaxing stay. I will recommend holding future conferences here as well as to people I hear are going to Montreal as it is a Excellent hotel in a excellent location. October 8, 2014
Rated 4.0 out of 5.0 by food The food in the restaurant was expensive (but we were willing to pay) BUT the quality was terrible. Some meat was burned beyond use, some food was tasteless. Why we did not return it? All of us have worked in the restaurant business at one time or another, and we know that YOU SHOULD NEVER RETURN YOUR FOOD, UNLESS YOU ARE READY TO GO SOMEWHERE ELSE, Other than that, we did enjoy our stay there. October 7, 2014
Rated 5.0 out of 5.0 by Great stay Overall stay was more than expected. Great local sites and establishments. October 7, 2014
Rated 4.0 out of 5.0 by Good Hotel This was very good hotel. The only problem we had was with food referral. We checked in late and wanted to have something to eat. The kitchen was closed and the staff told us the best we could do was order Pizza. There was an excellent Brasserie not 5 minutes walk away that had great food and great value, but the staff did not mention this. September 29, 2014
Rated 3.0 out of 5.0 by A stay of highs and lows! I arrived at the airport and there was a shuttle already there waiting to pick up some other guests. This was lucky as I was unaware I was supposed to book it. Check in was a complete disaster, it took over 45 minutes to resolve some fairly simple issues and almost resulted in my room being downgraded. After over 30 hours of travelling all I wanted to do was get in the room and have a shower, so this undue delay was extremely frustrating. I did however receive an upgraded room following the managers intervention (the room I had booked was not available). Upon entering the room I noticed someone elses luggage in my room! I called down to reception and they were very apologetic and issued me with a free breakfast voucher, which was a nice touch, and changed the room quite quickly. The rest of my stay was very pleasant, the room was really nice and modern, the breakfasts were very good and the breakfast staff were excellent. By the end of my stay I had almost forgotten the trouble that had been caused at the beginning of my stay. However, upon my return I noticed that my companies credit card had not been charged for my stay. It later transpired that the company I was visiting, who booked the room for me had their credit card charged instead. The credit card issue was part of the reason my check in took so long, so I had repeatedly explained which credit card must be billed. I had even sent them an email with a copy of the credit card, explaining that it must be used to pay for the room, which they acknowledged. So I am unsure how this embarrassing mistake had happened. Overall I am not sure I would return. September 26, 2014
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