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Rated 4.4 out of 5 by 423 reviewers.
Rated 5.0 out of 5.0 by best hotel great hotel and staff makes you feel at home' rooms clean and comfortable best staff of any hotel I have ever stayed at October 3, 2015
Rated 5.0 out of 5.0 by Great Hotel This hotel has a west-island location very convenient to route 40 and Trudeau airport. There is on-site free parking. Facilities are modern and attractive; rooms are comfortable with all conveniences. On-site restaurant offers a good food selection at reasonable prices. Would recommend the hotel for either pleasure or business. October 1, 2015
Rated 4.0 out of 5.0 by Clean room The room was clean, everything was well at its place. The bed was wee made, clean and nice. October 1, 2015
Rated 5.0 out of 5.0 by Excellent place to stay The staff was helpful and bilingual . The rooms clean and comfortable. The breakfast was good with much choices. September 30, 2015
Rated 3.0 out of 5.0 by Disappointing overall The grading tells the story. Main downside was the unfriendly attitude of almost all the staff. Customer care is not a focus at this hotel. September 30, 2015
Rated 4.0 out of 5.0 by All good except terrible room locks Having stayed at this location every week for about 8 weeks in the recent past, I can only recall 2 negative experiences : once, housekeeping would consistently forget to clean out my coffee maker & the other- more annoying & frequent occurrence -of my room key card not working; I have - on occasion - had to come down to the reception as many as 3 times to get my key reprogrammed & go all the way up to my room to find the key still not working. This was not an isolated incidence either. I've had this happen to me multiple times & have heard the same from colleagues who've stayed there as well. Management needs to do something to rectify this situation. Staff have always been courteous, friendly & quick to address issues I've had. September 28, 2015
Rated 4.0 out of 5.0 by comfortable place away from home I was in Montreal for the week of Sept 20th for Business.The Point-Claire Holiday Inn is a lovely hotel with great amenities. The room was clean and comfortable the bar/restaurant area was welcoming. The staff at every position was friendly and helpfull September 28, 2015
Rated 3.0 out of 5.0 by Nice Accommodations with some poor services Fourth stay at this hotel for business purposes. The accommodations were nice and comfortable. Rooms good size and clean. Like the in-room mini fridge. Staff is always pleasant. Now for the not so good. The wi-fi service at this hotel is the pits. Be ready for long buffering and loss of service. Can not get any work done here. Had to just shut down computer to save sanity. TV is good quality, but channel selection stinks. Have never stayed at a hotel with zero premium channels offered like HBO. Also, while this hotel is clearly a travelers hotel, the channel selection totally caters to mostly Quebec (French speaking) customers. Over half the available channels are in French. Also, total number of any available channels is terribly low by today's standards. While the hotel looks current in appearance, the TV channel and internet services seemingly are from the 80's. They could at least put a DVD or VCR player in each room so you can watch somehting decent in English. Again, many hotes offer this, but not this one. September 28, 2015
  • 2015-10-04T12:24:04.867-05:00
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