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Rated 4.4 out of 5 by 237 reviewers.
Rated 3.0 out of 5.0 by Confused by Central Booking Service We use this hotel as its near our offices. Rooms that front onto the road are always noisy. This time we booked 3 rooms for 3 guests (one Female). When checking in one room with 3 beds for some strange reason! Sorted but slightly embarrassing. October 26, 2014
Rated 5.0 out of 5.0 by Great stay! Perfectly adequate hotel, no complaints. Will stay again if I'm in town. October 23, 2014
Rated 2.0 out of 5.0 by Old and dated Old and dated, needs refurbishment. Bad value for money. October 23, 2014
Rated 5.0 out of 5.0 by room too hot and great front desk service room very warm even with air conditioner turned off. Could not figure out how to cool it. Front desk staff very helpful. Only problem was breakfast on our third day when we were basically ignored for 10 to 15 minutes after being given seats. There was a new hostess and wait staff on the third day. More staff training required. Front desk staff signed me up for IHG Rewards when signed out which was appreciated. October 23, 2014
Rated 4.0 out of 5.0 by Simple and Nice We were there for a family wedding. Booked the room online with no problems. My only complaint was the fact I was charged an additional "guest" fee for the room. Considering I was booking the room for the family and requested two queen beds instead of one king bed, you'd think it would take that into consideration and re-price the room accordingly. But the change in price only came when I updated my info. to say 4 people are staying in the room rather than 1. (even though I requested two beds. Go figure, maybe they think I'll sleep on one bed and move to the other later in the night?) Had I just left my reservation for 2 queen beds and only one person staying in the room, I would have saved myself from the extra charge for the room. So basically anyone who is booking a room for their family should take note of this if you want to save yourself a "guest" fee charge in the future. Aside from that though, the room was as I expected. Clean, quiet and nice. (again one complaint was that only two shower towels were provided for the room (if you're going to charge me a "guest" fee for 4 people, ensure that the room you've provided me with, has enough towels for 4 people, not for 1 person.) There was a microwave and fridge in the room which were nice touches. The typical amenities were there as well. Plenty of plug outlets for the kids to plug in their game devices, computers, chargers, etc... Wifi was as expected. Slow most times and only had disconnected me once the entire 2 days were were there. We didn't have time to check out the pool and gym areas but from what I saw, they seemed very nice. The restaurant inside looked very nice as well. Overall, the Cons were minor. I would definitely stay here again as it's conveniently located near the highway and Fairview Mall. (the next time though, I'll just reserve the room for one person.) October 23, 2014
Rated 3.0 out of 5.0 by Ask for a room facing the parking lot, not the highway The first of 3 nights was noisy right beside the highway; the last 2 nights overlooking the parking lot were much better. The hotel itself is very nice. October 23, 2014
Rated 5.0 out of 5.0 by Comfortable Bed Only stayed one night however staff was very friendly. Stayed in the King Suite - room and bed were great. I highly recommend this hotel. October 21, 2014
Rated 4.0 out of 5.0 by visit beautifully renovated and well located hotel... worth it October 21, 2014
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