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Rated 4.5 out of 5 by 262 reviewers.
Rated 3.0 out of 5.0 by Comfortable bed I have made my comments. I have said your Hotel was great to stay in, but the behaviour and accusations by a waitress to my colleague was totally out of order and unacceptable. To think a Kangaroo court evicted my colleague from the Hotel,because of the accusation of a waitress without redress is absolutely unbelievable with no right of reply allowed from my colleague. There is no way I would have accepted this my self, Your Hotel should make the biggest apology to my colleague! May 19, 2015
Rated 5.0 out of 5.0 by relaxing It's just too easy and comfortable. Food is great, staff are perfect. The rooms and the bed.....Ahhhhh lovely and peaceful. May 19, 2015
Rated 5.0 out of 5.0 by Excellent Front desk Our stay at the Rotorua Holiday Inn was made very comfortable and enjoyable by the front of house staff. The duty manager (Turine) was very helpful and was able to accommodate our room requirements. My wife wanted a more sunnier room and the new room keys were brought up by Brian and we were able to move to an excellent sunny room within 3 mins. In addition the shuttle bus to town, also driven by Brian, who was very punctual with a friendly driver as a bonus. May 13, 2015
Rated 4.0 out of 5.0 by Nice Room and well located Hotel. The evening buffet was very overpriced for the content presented, plus the staff were extremely slow in replenishing items on the buffet. We never realised Chicken was so expensive to produce in New Zealand!! By now, hotel rooms that are to be used by TWO persons should have at least TWO armchairs to sit on. As usual, only one at this hotel, plus the usual office chair at the desk which is not sufficient for complete comfort. One can tell the when the beds are being used as seating..... May 12, 2015
Rated 4.0 out of 5.0 by enjoyable stay overall Clean comfortable for us to relax. Will return at a later date May 12, 2015
Rated 5.0 out of 5.0 by Highlight Tour This hotel was a perfect place to stay. The staff I encountered were of high quality. The only area I had a problem was when I dined and was trying to obtain a drink. The bar staff of the night was more interested in chatting with the staff rather than serving the customer. May 7, 2015
Rated 4.0 out of 5.0 by Great pool Our family loves staying at Holiday Inn Rotorua, particularly for the pool and buffet breakfast. Great new coffee machine also! May 7, 2015
Rated 3.0 out of 5.0 by It was acceptable and what you would expect It was a good stay, and I think overall it was average to good, after staying a few weeks in different hotels through the US though, it leaves a lot of NZ facilities including this much to be desired. I must say, when you offer free internet access, it should be available. Not being requested to purchase it. May 6, 2015
  • 2015-05-24T12:01:43.738-05:00
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