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Rated 4.5 out of 5 by 215 reviewers.
Rated 4.0 out of 5.0 by Nice welcoming hotel The hotel and staff were all very helpful and professional in all dealings I had with them. The bathroom was let down by the worn chrome fittings and the grouting around the bath requiring to be cleaned/replaced. February 28, 2015
Rated 4.0 out of 5.0 nice staff in FO quick response for my problem and partner with their reservation colleague to solved it. February 28, 2015
Rated 4.0 out of 5.0 by back again regular customer and enjoy staying at this hotel. Staff are attentive and look after you as a person. Meals need a bit more variety, yes there are about 6 mains but never minted peas to go with roast lamb!! Thai curry ( green) is also a favourite. February 23, 2015
Rated 4.0 out of 5.0 by Great Service from the Duty Manager I arrived at the front desk at 5am; after driving for hours on an unfamiliar roads, rainy morning and after just landed in the Auckland airport. The first thing I wanted to do was to sleep and rest. Due to the early hours, I was prepared either to sleep in the car or at the hotel couch till the usual check-in time at 2pm, like 9 hours later. Upon hearing my plight, the duty manager (whom I didn't get the name) was great to put me up in a room temporarily to rest. I rested in a proper bed till about 11:00am and couldn't be more grateful than that. This exceeds customer expectation. February 23, 2015
Rated 5.0 out of 5.0 by Had a great time! Everything was good, except probably need to upgrade the wifi internet speed. February 23, 2015
Rated 5.0 out of 5.0 by Very accomodating staff Had a very short but lovely stay-very comfortable and clean-the shower was a bit difficult to get into as it was over a high sided bath and recently having hip surgery this was a bit of an issue-an accessible room was not available for this stay. Disappointed the pancake make had a bad hair day but all good. February 17, 2015
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