Rated 4.5 out of 5 by 104
Rated 5.0 out of 5.0 by gwenstyle1 Great room view and location
This hotel has a great location...Spa and pool were perfect at the end of a long day. Staff were very attentive and friendly. The room was comfortable, but a little cool as the heating was not set when we arrived. Everything else was a very pleasant experience.
July 22, 2014
Rated 4.0 out of 5.0 by Jo M Clean and quiet
We enjoyed our time at Holiday Inn. The room was clean and quiet. The lobby was colourful, modern and clean. We didn't get breakfast as it was fairly pricey-more than average. The TV had a funny volume on the movie channel and wouldn't get louder even though it was turned up to the maximum.
July 21, 2014
Rated 5.0 out of 5.0 by Denise_Waiheke Great family holiday
A wonderful hotel for a mid winter family holiday - excellent value breakfast/room package and the pool is just gorgeous, thoroughly recommend, this was our second winter stay and we loved it just as much, we will definitely be back!
July 20, 2014
Rated 5.0 out of 5.0 by LizBey Wonderful staff and a lovely room
Very happy with my stay here. Would Highly recommend Holiday Inn Rotorua to all.
July 15, 2014
Rated 5.0 out of 5.0 by 2014 Traveller Great facility
Friednly helpful staff and great clean facilities.
July 15, 2014
Rated 4.0 out of 5.0 by Poppy101 very good value and great service
The rooms were of very very good standard and value. The staff were efficient and friendly. Food rating could have been better if it wasn't for the breakfast. The dinner buffet had a fantastic variety of choices. Room service order was excellent value and very well presented (photos attached). The a la cart Breakfast was not fresh. The food appeared to have been from a bain marie, over cooked and dried out. They fixed this when I complained and was presented with very nice freshly cooked food. Breakfast from a la cart was not of good value and poor quality compared to dinner. Different Chefs maybe? One a la cart breakfast had small portions and lacked the offer i would expect. I ordered toast and preserves. I got 3 medium sliced under cooked toast which had to be toasted again and condiments that were already on the table. Should have been offered cream cheese and savoury toppings as well. $7 for 3 pieces of toast of the on a plate was a bit rough! My daughter ordered pastrys and that was great, generous and variety was plentiful.
July 6, 2014
Rated 5.0 out of 5.0 by Floflo Enjoyed the hot pool
Room was a little too hot, but the ranchslider could be opened to cool it down a bit.
Bathroom very spacious.
July 3, 2014
Rated 5.0 out of 5.0 by g j a holiday inn rotorua
Good complex good rooms good staff good food always enjoy stay there
June 20, 2014