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Rated 4.5 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Great stay, great service Everything we experienced during our stay was excellent. From check in, room, breakfast and check out. Really good to be welcomed back. Thank you. July 26, 2014
Rated 5.0 out of 5.0 by Relaxing in Rotorua We had a great view of the geothermal springs and geyser from our balcony. The buffets are well stocked and feature excellent local selections. The staff is one of the friendliest and helpful around. I highly recommend this property as it is an exceptional value for your money. July 22, 2014
Rated 5.0 out of 5.0 by Great room view and location This hotel has a great location...Spa and pool were perfect at the end of a long day. Staff were very attentive and friendly. The room was comfortable, but a little cool as the heating was not set when we arrived. Everything else was a very pleasant experience. July 22, 2014
Rated 4.0 out of 5.0 by Clean and quiet We enjoyed our time at Holiday Inn. The room was clean and quiet. The lobby was colourful, modern and clean. We didn't get breakfast as it was fairly pricey-more than average. The TV had a funny volume on the movie channel and wouldn't get louder even though it was turned up to the maximum. July 21, 2014
Rated 5.0 out of 5.0 by Great family holiday A wonderful hotel for a mid winter family holiday - excellent value breakfast/room package and the pool is just gorgeous, thoroughly recommend, this was our second winter stay and we loved it just as much, we will definitely be back! July 20, 2014
Rated 5.0 out of 5.0 by Wonderful staff and a lovely room Very happy with my stay here. Would Highly recommend Holiday Inn Rotorua to all. July 15, 2014
Rated 5.0 out of 5.0 by Great facility Friednly helpful staff and great clean facilities. July 15, 2014
Rated 4.0 out of 5.0 by very good value and great service The rooms were of very very good standard and value. The staff were efficient and friendly. Food rating could have been better if it wasn't for the breakfast. The dinner buffet had a fantastic variety of choices. Room service order was excellent value and very well presented (photos attached). The a la cart Breakfast was not fresh. The food appeared to have been from a bain marie, over cooked and dried out. They fixed this when I complained and was presented with very nice freshly cooked food. Breakfast from a la cart was not of good value and poor quality compared to dinner. Different Chefs maybe? One a la cart breakfast had small portions and lacked the offer i would expect. I ordered toast and preserves. I got 3 medium sliced under cooked toast which had to be toasted again and condiments that were already on the table. Should have been offered cream cheese and savoury toppings as well. $7 for 3 pieces of toast of the on a plate was a bit rough! My daughter ordered pastrys and that was great, generous and variety was plentiful. July 6, 2014
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