Rated 4.4 out of 5 by 338
Rated 4.0 out of 5.0 by K J H Friendly Service
Impressive front desk service
Had problem with language in redeeming points
no wine glasses in bedroom cabinet
November 16, 2015
Rated 4.0 out of 5.0 by Koto Convenient Location, Relaxing Ambience
It's just next to "Whakarewarewa" - The Living Maori Village. The spa is just out of the guest room window. Nice view from the guest room. The only inconvenience is the mal-functional shower handle, though not a big deal.
November 16, 2015
Rated 2.0 out of 5.0 by HappyJoy Comfortable bed but DONT eat
Room was great, bed was fantastic. But please don't eat here, food is flavourless, presentation is slack makes you wonder if the chef enjoy's doing their job as it certainly reflects on there food and presentation...
November 11, 2015
Rated 5.0 out of 5.0 by Deborah 11 Excellent Value
Enjoyed the relaxing overnight stay. Staff were friendly and caring and efficient. Pool could do with upgrade maybe more spa pools and garden planting/ design to make it cosier.
The room was a bit small but had a lovely outlook and balcony. The bed was VERY comfortable.
Will definitely stay again :)
November 3, 2015
Rated 5.0 out of 5.0 by AllBack123 Great atmosphere to kick back and relax
The staff is an attribute to the Holiday Inn. They made use feel at home and have a relaxing experience.
The cleanliness and facilities were outstanding.
The self service laundry was a great addition!
October 31, 2015
Rated 2.0 out of 5.0 by DannyL8888 Bed too soft and air conditioning not working.
Staffs should check all amenities in the room working and make sure the room is in the right temperature before customer check in.
October 30, 2015
Rated 2.0 out of 5.0 NOISY AIRCON
Good location. Room clean. Great front office staff. Parking space should be increased - it was touch and go. Central air-con in our room was faulty and is loud when it kicks in affecting sleep quality. Paid a premium price because of long weekend - fair enough. But just felt guests paying a premium price should at least get a room without an obvious problem with the air-conditioning. Would like to come back if I can be assured this glitch with the air-con is fixed.
October 28, 2015