Rated 4.4 out of 5 by 81
Rated 4.0 out of 5.0 by Andrew401 Beautiful hotel with a great location
I would definitely stay here again when visiting the NYC and NJ area. The courtyard outside the hotel is beautiful, and having a shopping center next door (with lots of reasonably priced restaurant options) was a definite boon. In addition, traveling to Manhattan was pretty easy -- just catch the bus right outside the hotel and you'll be at the Port Authority next to Times Square in 20-30 minutes, pending traffic condition.
The only complaint I have with the hotel has nothing to do with the hotel itself. unfortunately, we were on a floor with a large group, which made sleep rather difficult. We called the front desk multiple times, but the noisiness persisted until 2 AM or after.
Still, I believe the hotel staff did what they could, and after speaking with the front desk agent the next morning, we got everything squared away to my satisfaction. In fact, the staff was overall very friendly and helpful.
I would definitely stay here again.
December 5, 2013
Rated 4.0 out of 5.0 by D9fly Quick stay for a New York Trip
Slow check-in due to confused Canadian tour group. But once I got to the counter the experience was awesome!
December 3, 2013
Rated 4.0 out of 5.0 by Ccrilly Will be back
Comfortable room, nice amenities, and accommodating staff.
November 28, 2013
Rated 5.0 out of 5.0 by Biztraveler2024 Good spot for business travelers
Easy access, fairly quiet, large clean rooms, competitively priced, engaged staff, several restaurant choices. I am a returning customer for this property and will use it again when in the area.
November 22, 2013
Rated 5.0 out of 5.0 by Benwa Great location and good service
We got there early so our original booking was not yet available. The staff was very helpful and the person at check-in recommended two other optional choices if we did not want to wait. Both rooms recommended met our needs. We chose one and were able to spend the afternoon in NYC. Our room was clean and comfortable and turned out to be cheaper than our original booking. I would stay there again.
November 20, 2013
Rated 5.0 out of 5.0 Review
Every year I have to travel to Secaucus for business, and I choose to stay at the HISM. Staff is the best, they make me feel at home each time, my special appreciation to them.
November 18, 2013
Rated 3.0 out of 5.0 by HVA1 No BreakFast or Laundry!
It is a nice comfortable place but they don’t have breakfast. However, $20 will give you a good breakfast there! Not fair in this case!
I tried to use the laundry, NOT a good experience at all, there was only one machine available and there was a crazy and rude woman there that took over the laundry machines. I ended up taking my laundry back home.
November 13, 2013
Rated 5.0 out of 5.0 by pepsipete 4th Time Here
The hotel is a great place to stay, lots to do around it. The restaurant is ok, the Guy working the bar is great, The other that work there are lacking in customer service.
November 6, 2013