Rated 4.2 out of 5 by 255
Rated 2.0 out of 5.0 by WTravel13 Mixed Bag
1) Fantastic paid breakfast (outside of the complimentary breakfast)
2) Very friendly and helpful staff
3) Free internet (I'm a member - I'm uncertain whether this applies to non-members)
4) Availability of a pool and fitness centre (never went to the pool to comment on it. Fitness centre looked nice.)
5) Availability of coin laundry
1) Wasn't verbally informed about the times of the complimentary breakfast upon check-in
2) Couldn't shut the blinds on the first floor room: people could see right in if they wanted to
3) Awful bathroom. There was no light, so you had to keep the door open. If you kept the door open, you couldn't easily grab toilet paper while sitting on the toilet.
July 26, 2015
Rated 5.0 out of 5.0 by Hutch49 Comfortable Bed and Quiet Room
Easy to access, friendly staff, clean rooms and comfortable beds
July 23, 2015
Rated 4.0 out of 5.0 by tricia20 Home away from Home
This hotel is ideal for business or pleasure. The warm and friendly staff will make you feel as if you are at home with amenities that make you feel like you are on vacation, including a mini-arcade for the kids, a large swimming pool and a restaurant that offers a delicious and affordable menu. Even though we live in the area this hotel has become our place of retreat when we want a mini-vacation that combines the comforts of home with the perks of a getaway..
July 21, 2015
Rated 4.0 out of 5.0 by Water.Ratz Out of control KIDS!
I have stayed at this hotel many times over the past few years when travelling to the Detroit area on business. One of the nights I stayed, I was kept awake by what sounded like a gang of young houligans playing soccer in the hallway on the floor directly above my room. I was finally able to get some sleep after 1:30 A.M. after calls to the front desk by both my co-worker and myself. What I would like to know is - Where are the parents of these kids? Why are they allowed to run rampant around the hotel with no supervision?
With all that said, I will still return to Holiday Inn Southgate on future visits. The staff at HI Southgate are like family to me. Friendly, attentive, and a genuinely caring bunch.
July 13, 2015
Rated 5.0 out of 5.0 by traveltime67 Excelent staff, and great location.
Everyone there was professional, and they treated us very nice. From the manager, all the way down to the maintenance man in the hallway, the people here made our stay very enjoyable. The location is perfect, close to everything, minutes from down town Detroit, yet safe and secure.
July 9, 2015
Rated 5.0 out of 5.0 by italianman accessible from hotel room to parking lot.
Love the stay and hope I have a firmer pillow next time.
July 9, 2015
Rated 4.0 out of 5.0 by Very hard worker Bad Smell
When I arrived at my room and entered it, there was a terrible smell. Not sure it came from the newish carpet, or the air conditioner or what. Thank goodness I did not have to be in the room that much while a wake. Don't know if I just got lucky and got the stinky room or if all room had a stink.
July 6, 2015
Rated 5.0 out of 5.0 by BuffaloGal2 Great amenities and wonderful staff
The staff here made our vacation visit so pleasant. it was like visiting relatives---relatives that you like :) Everyone seemed to enjoy their jobs and tried to anticipate our needs. One of the best swimming pools I have ever seen in a hotel. it is huge and very well maintained. There is a wonderful courtyard in the middle of the buildings. It is large and nicely landscaped with chairs and a picnic table. We were entertained by a mother duck and her 9 little ones. The shuttle service to/from the airport and the Henry Ford meant that we didn't have to navigate a strange city.
July 5, 2015