Rated 4.1 out of 5 by 202
Rated 2.0 out of 5.0 by Five B's We got what we paid for....a resonable rate with a reasonable room!!
The ice machine was broken on our floor, we had to go to another level. The bathroom exhaust fan did not work in our room, creating a very moist environment. The bathroom floor was always wet due to the toilet was sweating due to no exhaust. We had to keep towels down at all times. The batteries kept falling out of the tv remote because there was no back on the remote. When we brought the exhaust fan to the attention of the staff, they said they would either fix it or give us another room, or leave a note with their intentions, they did nothing but leave us a message letting us know they added points to our reward card and thanked us for staying with them.
March 31, 2015
Rated 5.0 out of 5.0 by funtraveller Awesome Staff
This hotel was a great place to stay. The staff were very welcoming attentive and friendly.The room was a nice size and beds were comfortable. We will definitely return.
March 29, 2015
Rated 5.0 out of 5.0 by JNPK quiet stay
Thank You for the great service, safe and quiet evening. I never worry for anything when staying here. There is no better place to stay while in the Detroit area.
March 28, 2015
Rated 5.0 out of 5.0 Great to do anything
Excellent location, near from many restaurants. Great installations, good moments at the bar and pool. I finished loving the hockey on table. The only thing that I did not like it, was the air conditioner, it is to noisy, please upgrade it.
March 28, 2015
Rated 5.0 out of 5.0 by Cortland Friendly staff
All Staff members were very friendly and courteous. All staff members greeted you with a smile and a kind greeting.
March 18, 2015
Rated 5.0 out of 5.0 by FredG34 Comfortable Getaway
A very nice place to stay that was conveniently located. Very nice.
March 16, 2015
Rated 2.0 out of 5.0 by Anda Panda Great service but a smelly room
I really wanted to give this hotel an "average" rating, but it was the worst stay I've had at a Holiday Inn property that I can recall. I love my IHG rewards and my status; I love getting a complimentary update when one is available; and, really, how can one complain about value when you can stay on reward points? Nonetheless, I have to complain that my suite smelled like cigarette smoke. When I called the front desk to ask if they had given me a smoking room, I was told the entire hotel was no smoking! Perhaps this was a recent change as it seemed the room was permeated with cigarette smoke. I think the room needs new drapes, carpet, and paint to be made fresh. I was invited to move, but I had just driven three miles and had an hour to get to a wedding. I did like that the hotel offered a shuttle service to Crystal Gardens and I understand it wasn't far from the airport. I didn't have time to use the pool but it looked large. To give the hotel the benefit of the doubt, I did say I would recommend it as I didn't give the staff the chance to make it right by me.
March 10, 2015
Rated 2.0 out of 5.0 by Pmak Stay
The location is beautiful but there was a birthday party with 20 teenagers or so that took over the pool and brought snow inside and made the stay for me and many others miserable. I do not feel the hotel was equipped for such a party especially when the parents were not in the room watching there children. One of the kids parents threatened me in front of security and nothing was said. The channel changer didnt work and my keycard didnt not work initially so i had to go back to the front desk to finally get my key card to work. Not happy with my stay.
March 10, 2015