Rated 1.0 out of 5.0 by Fla123 Security and cleanliness
We're there for 3nights. After first, found both side doors to hotel would not close. Girl at desk looked at it. The next night I reported doors again. The next night one door closed, other still open. Third night report, no results. No one seemed to think this security was an issue. Also, salesperson set up in lobby trying to sell tix to events; I.e. trolley, tours. Obviously you get what you pay for. Reported bugs in bathroom. Just not what we would expect from HI.
May 21, 2013
Rated 3.0 out of 5.0 by Gatorju My Stay
Room was nice.
Was no breakfast.
Had to wait until 7am for comp. coffee.
Water was too soft could not rinse soap of during a shower.
Had a salesman posing as a consierge who wasn't even a hotel employee.
May 20, 2013
Rated 5.0 out of 5.0 by fltrav1984 Excellent hotel with great service!
I highly recommend this hotel. The staff are accommodating, the rooms are comfortable, and the location is perfect.
May 19, 2013
Rated 4.0 out of 5.0 by svenske accomodating staff
we extended our stay but had to change rooms. the staff was very accomodating about giving us a late check out and then move vice loading stuff back into our car. friendly staff on all shifts.
May 15, 2013
Rated 4.0 out of 5.0 by hhgghgh Good hotel - good position
Clean and well presented hotel. Pool small but adequate. Can't comment on breakfast. Good position for walking into town - about 15 mins - or about 5 mins to Trolley terminus.
St Augustine is interesting and attractive but VERY TOURISTY.
May 14, 2013
Rated 4.0 out of 5.0 by Lorlor Weekend escape
Convenient location, healthy walk to the historic area, good value
May 12, 2013
Rated 5.0 out of 5.0 by Tigerman72 Staff, super clean room,and very comfortable bed!
Amanda at the front desk and also Roslyn went out of their way to be helpful and nice. They made you feel special and they also wanted to be assured everything was to your liking.
A very pleasant stay and would recommend to my friends.
Room was also great!
May 1, 2013
Rated 2.0 out of 5.0 by msh0405 Just OK
Based on other reviews I read about this property, I was not expecting much. Overall, the hotel was better than expected, but not as nice as many Holiday Inn Express hotels. They do nothing to recognize thier Platinum Elite members and the breakfast at the hotel is overpriced for the average person. Most HIE provide free breakfast coupons to Platinum Elite members but not this one. Unfortunate.
April 29, 2013