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Rated 4.1 out of 5 by 156 reviewers.
Rated 5.0 out of 5.0 by very family friendly ! We love this hotel and stay several times a year to visit family. The grandkids love the buffet, swimming, ping pong, badminton. These are all conveniently located just off the lobby in very pleasant surroundings. The rooms are large, well appointed with all amenities. Beds are very comfortable. Staff is very friendly and helpful. We would highly recommend this place.....and it is well located just across from Yorkdale Mall. February 27, 2014
Rated 5.0 out of 5.0 my stay at holiday inn at yorkdale My fiance and myself enjoyed a three day two night stay at holiday inn just last week. We had an enjoyable time-we treated ourselves to a special buffet breakfast- we swam in the pool- we walked to yorkdale everyday for shopping and for taking in a movie- the rooms were comfortable and we watched tv at night, too- the room service was appreicated and the self serve coffee was enjoyable as well. All in all we had a really nice time. Thank you holiday inn! February 25, 2014
Rated 1.0 out of 5.0 by Very Bad Experience Very poor and rude check in staff,usually as a priority club member,I used to get a $ 2 worth of water bottle and a chips packet but this time they also save that. Very uncomfortable bed and pillows coudn't sleep at all. February 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed Laura at the from desk went over and beyond to ensure that my new room was satisfactory, and there was an issue with the fan on the heater in my original room. February 12, 2014
Rated 5.0 out of 5.0 by awesome Quiet floor, room was very clean. Asked for a small fridge ans it was delivered immediately. appreciated the phone calls to make sure everything was ok February 12, 2014
Rated 4.0 out of 5.0 by Great - EXCEPT for the television Everything was as expected - good staff, clean room, etc, etc, - and ALSO as expected - a wide screen TV with the aspect ratio messed up, and no remote to be able to switch between 4x3 and 16x9. So all the circles are ovals, all the faces distort, etc, etc.... I just wish these places would realize what they do when they take away a remote that lets you adjust this setting. Some people don't even notice. Others see it and it makes them kookoo. February 12, 2014
Rated 4.0 out of 5.0 by Always a pleasure to stay here Being a regular traveller to Toronto I find myself rotating between downtown hotels and ones further north. Stayed at a lot of Holiday Inns and can say the Yorkdale Holiday Inn is in the upper range. Absolutely love the small touches, warm cookies on check in always bring a smile. One observation though, if you require a soft pillow, best bring your own. Like many Holiday Inns, this location has very small hard and not so hard pillows. Even when I called down, told them my concerns, they left a "soft" (not as hard) pillow for me. My suggestion to the management, talk to the Intercontinental Hotel at Bloor, or the Holiday Inn Downtown at Carlton. They have hard and soft pillows. The soft pillows are actually soft pillows. Another thing, a king size bed deserves king size pillows. Not a bunch of tiny pillows you would find on a single sleeper. Like I said it is the small touches that put it over the top. But in this case it is the small touches that lower the value of this hotel. Also made the mistake of going to the restaurant / lounge for a pizza. Only the restaurant and lounge are not clearly distinguishable between each other. Sat in the restaurant and asked for a pizza, (normally served in the lounge as the restaurant is a steak house style restaurant). They got it for me but you could tell they were annoyed, made me feel very uncomfortable. Afterward I looked at the entrance to the lounge which was a set of steps by the coffee stand. Went there the next day and had a very nice supper. February 10, 2014
Rated 5.0 out of 5.0 Great Stay Love this hotel, will return a lot!! Always a great stay! February 4, 2014
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