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Rated 4.2 out of 5 by 339 reviewers.
Rated 2.0 out of 5.0 by Clean hotel, low quality sleep Staff were great and the place looked very clean and tidy. The walls are thin like lower-priced hotels. The room faced the pool/restaurant area and I could here conversations throughout the early-mid evening. The mattress sunk deeply when I sat on it. Consequently, I didn't sleep well. The food is insanely over-priced and there are no nearby alternatives for an early morning breakfast. November 19, 2014
Rated 5.0 out of 5.0 by Great location for the Yorkdale center Nice hotel near the airport and the yorkdale center which has transit connections to the city November 18, 2014
Rated 4.0 out of 5.0 by clean safe hotel HI was clean, staff friendly. We stay there because its the closet to family. Don't eat or use any facilities November 17, 2014
Rated 4.0 out of 5.0 by Good location The location worked well for where we needed to be in the city. Nice to be near Yorkdale Mall. Was disappointed that the pool tables were not free. Asked for a toothbrush but never received it. Overall a good stay. November 17, 2014
Rated 4.0 out of 5.0 by Guter schlaf Zimmer gut, Bett herorragend, Frühstück gut aber zu teuer, Parken zu teuer. Zimmer zum Highway etwas laut November 17, 2014
Rated 4.0 out of 5.0 by Average room but great amenities The lounge, restaurant and other services were top notch, and the location was excellent. Staff was also very friendly and helpful. However, although it was clean and the bed was comfortable, the room was average and is becoming dated. Signs of wear and tear, no mini fridge, room safe or microwave, and a small desk (not enough room to spread out a lap top and working files.) With that said, my overall experience was very good and I will be back. November 16, 2014
Rated 1.0 out of 5.0 by Unacceptable While the lobby of this hotel is spacious and contains a restaurant and some recreation facilities, the overall experience was subpar. Rooms facing the indoor atrium are dark and noisy, every sound from those recreation facilities is amplified. The rooms could use an update. In this day and age a hotel charging what this one does should offer easily accessible outlets for chargers etc. Worst of all is the attitude of some of the reception staff. No recognition for this Rewards Club Member, but that is the least of it. The receptionist on the morning of my departure refused to locate documents left for me the night before, and her attitude was rude, arrogant and dismissive. I lost valuable time. This was a very annoying experience. November 15, 2014
Rated 5.0 out of 5.0 by Excellent I have stayed at this hotel many times and have never been disappointed. November 13, 2014
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