Rated 3.5 out of 5 by 211
Rated 2.0 out of 5.0 by Kalli Nice lobby, but dirty dated rooms
Overall the lobby of the hotel is nice and the staff is friendly, but the hotel rooms are rundown, dirty and in need of repair. One of the elevators is broken and the hallways need new carpet. The room itself has out dated furniture that is broken. The carpet was covered in stains and so were the walls of the room I stayed in. The bed was comfortable, but the bedding especially the pillows looked dingy and well used. It was kinda gross to think about sleeping in the bed.
Lastly the restaurants at the hotel has weird hours. For most of the day until 4 pm the restaurant and bar was closed. This left only soda machines available to get a drink from. Also the food was horrible and you have to wait for ever for service. If you do not have to stay here i would stay somewhere else.
October 20, 2014
Rated 2.0 out of 5.0 by trudy38 Not a good hotel
Would not recommend this hotel, not what was expected, hotel is in need for training for front desk and house keeping. Guests should be treated with a smile, which makes a big difference. Plus identify what IHG is in reference, and where it fits in with Holiday Inn.
October 18, 2014
Rated 3.0 out of 5.0 by MA10/11 Needs to be updated
Common areas were nice. Room needs to be cleaned better. 1 of 2 elevators out of service for entire stay.
October 18, 2014
Rated 4.0 out of 5.0 by MrDerek Decent place to stay
Clean room. Clean hotel. Had the good consistent service (greetings, towels, functional faucets/showers/hot water) you'd expect from Holiday Inn. My room utilized a power strip, which was helpful since I had to plug my iPhone somewhere, but you'd think the walls would have sufficient outlets by now. (I kind of wondered if it would be a fire hazard.) You must try the chipotle eggs benedict... best eggs benedict I've ever had. Plus, they included hash browns... the real kind, not the hash brown patties, to go with the eggs.
October 17, 2014
Rated 4.0 out of 5.0 by Chaz56 Fairly Nice Place
Been here a few times for conventions. The rooms are always clean and the staff is always very helpful. The grounds are fairly nice also. My wife loves the hot tub. They do a very good job of supporting our convention attendees. The only complaint I would have is that, with the hotel full, they did not set up a buffet for breakfast on Saturday morning. They had one on Sunday though so breakfast went a lot smoother. It is a short way to a busy railway so it might not be best for very light sleepers. I never heard it until my wife mentioned it, but it never affected me. Would definitely recommend this place.
October 16, 2014
Rated 4.0 out of 5.0 by Alex3442 Good value
Overall, the hotel is beautiful but the rooms are getting old. It needs better ventilation. The lobby and pool areas are beautiful. Garden well maintained.
October 16, 2014
Rated 2.0 out of 5.0 by Frenchie Girl Bad dining experience
Like I said before the dining was terrible!! Never been treated or lets say just forgotten while waiting for food.
October 15, 2014
Rated 5.0 out of 5.0 by Wayner684 Excellent accomodations for the money
Excellent host at lounge. Good value. The lounge area had a good ambiance, and the bartender Maggie was very attentive. Her suggestions of places to visit during the downtown night life was excellent.
October 6, 2014