Rated 3.7 out of 5 by 110
Rated 5.0 out of 5.0 by Rebich comfortable room, great service, professional and friendly staff!
In this day and age, I found the customer service in your hotel to be far above and beyond the normal. Just to name a few. . . Ashley, Rachel, and Kimberly were very friendly, helpful and added to my comfort level. I found all the staff to be kind, friendly, and knowledgeable. I would not hesitate to stay at you establishment again in the future, as my grandson lives in Tucson, nor would I have any problem recommending your hotel to a friend.
December 4, 2013
Rated 5.0 out of 5.0 by ADOle Suite Dreams
My suite was well furnished, well located in the complex. In spite of proximity to busy streets and an Interstate, the room was a quiet place for rest and relaxation..
December 3, 2013
Rated 2.0 out of 5.0 by tdubbducks not a great experience
check in was delayed due to computer problems and the elevators were not in working order, so we had to climb steps to the fifth floor. Additionally the vending machine on the floor was out of order as well. This hotel allows pets which a guest had on our floor located next to our room and was rather loud in the morning. However, the property grounds were well maintained.
Bottom line-next trip to Tucson we will choose a different hotel.
November 28, 2013
Rated 4.0 out of 5.0 by Nanc1 Great service
All of the staff were very welcoming and attentive, particularly in the restaurant/bar. The grounds are very nice as is the lobby area. The bed was a bit hard for me, prefer pillow top. Suggest tea bags for the guest rooms along with the coffee.
November 22, 2013
Rated 5.0 out of 5.0 by Teckel10 Great Hotel Staff!
Wonderful facility! It was clean, comfortable and convenient! The Hotel personnel were all friendly and welcoming! I would stay at this hotel anytime I was in Tucson! This is probably the best Holiday Inn I have ever visited!
November 21, 2013
Rated 1.0 out of 5.0 by Tello14 Poor staff service
We had awful service at check in time. The receptionist never check our reservation Info, never help us about our room location, when we asked him if The breakfast Was included, he Was bother and said that we check The menu at The room because our rate did not included breakfast. I never had such awful experience at any holiday Inn.
November 19, 2013
Rated 3.0 out of 5.0 by Tom16 My last review was wrong!
We had traveled and stayed in so many HI hotels, that I thought this was for the San Antonio Holiday Express Airport Hotel. However, this particular hotel, is an older property nicely maintained, but they only had one elevator working. There also were no dinner type restaurants close by, unless you wanted to eat at the Holiday Inn Restaurant.
November 19, 2013
Rated 4.0 out of 5.0 by Truckingalong46 This hotel has a beautiful landscape, with pool and hot tub.
We always enjoy our stay at this Holiday Inn. The restaurant and bar are open until 11:00, making it easier for travelers.
The landscape, with fruit trees, pool, hot tub and patio is so inviting, and clean, we are able to relax and enjoy.
Room service and a friendly staff insures our stay is a pleasant experience.
November 10, 2013