Rated 4.6 out of 5 by 243
Rated 5.0 out of 5.0 by Kookie124 Great Hotel and Better Resturant
I travel quite a bit for work and I have stayed at several hotels in the Des Moines area. This hotel hands down is by far the best and the food at the restaurant is wonderful. I was able to relax and felt like it was my home away from home.
May 18, 2015
Rated 5.0 out of 5.0 by Mossless Nice, quiet stay with uncomplicated service
I enjoyed being treated better than family during this stay! Friendly welcome, quick service and a clean (quiet) room made for a comfortable stay.
May 18, 2015
Rated 4.0 out of 5.0 by asfinc Dining out in Jordan Creek
We arrived at the Holiday Inn West Des Moines before 7:00PM. This is our second year annually at this hotel.
The staff was eager to serve, and full of ideas for dining and had the shuttle ready in minutes.
We called and walked on the Mall grounds and tried to find a place to eat for 9. Not possible in Jordan Creek Mall at 7:00-7:15 PM. We called the shuttle and called ahead to another restaurant, which on the phone 2 blks away said come on by, we have a table. Upon arriving, the table had been sat.
We walked outside, heard music, went on over to Wellman's Pub, and had a great dinner.
When our shuttle picked us up, not at the restaurant he had dropped us at, we discussed not having a table, so the new place. Our Hotel Concierge called the restaurant who had dissed us, and the manager came in to apologize. This is totally awesome service. She Rocked it!
May 13, 2015