Rated 4.1 out of 5 by 147
Rated 3.0 out of 5.0 by flahed Overall Pros and Cons
We stayed here for 10 nights on points for our annual family ski trip. We are platinum members with IHG and really look forward to our 1 large annual vacation each year after so many nights in Holiday Inns each year for business. Here is our summary:
Pros: The room is phenomenal (Full kitchen, washer & dryer, and large living area due to murphy bed). The property is right in the middle of the village - awesome. Cleaning staff kept our family of 4 very comfortable.
Cons: Even though the website says "Kids Eat Free" this hotel has no food... not even coffee. Very odd for a Holiday Inn. They do provide coupons for kids to eat breakfast free at a restaurant a good walking distance away. The hotel was not able to commit to upgrading me as a Platinum member. The Platinum IHG Desk had to intervene. The hotel was more than happy to tell me in writing that I needed to buy a room that would sleep my family of 4 vs use my points. The standard room they provide for points only sleeps 2. They have no roll-away beds. Management did not seem concerned at all. If you want to vacation with your family, I would not recommend this hotel... too risky. The rooms have very little sound insulation, so of course we had teenagers next to us that liked to party until 3am every night. The front desk did the best they could.
February 28, 2015
Rated 4.0 out of 5.0 by traveler201500 Great Location and Value For Area.
Definitely found this property to have great value. Location is superb and rate is great compared to other hotels in the area. Bonus having a kitchen in the room since we could make breakfast in the morning.
Found the room to be outdated though and the pillows rather uncomfortable. I also did not like the layout of the property as you had to walk outside to get to the lobby each time.
February 25, 2015
Rated 1.0 out of 5.0 by Rtonon Poor quality room
Shower small curved ceiling difficult to shower in
Couch old, dirty and uncomfortable
Carpet old and dirty
Climate control difficult or non existant. External air conditioner or something. Not sure
Was told i was upgraded. Didn't feel like it.
February 21, 2015
Rated 3.0 out of 5.0 by alrb Great service, uncomfortable bed
Staff were consistently friendly, helpful and engaged. Loved every interaction with them. Heat vs AC in room was strange and inefficient to have the two competing. Bed was the most uncomfortable I have slept in at a hotel - and I can usually sleep well anywhere.
February 20, 2015
Rated 4.0 out of 5.0 by joeschmo125 good value
bed wasn't very comfortable but just there for one night
February 9, 2015
Rated 3.0 out of 5.0 by queng Good value and great service
Booked in advance and got a great deal. Front desk representatives were extra helpful. Only issue was the room was too hot (we turned off the thermostat and the room still felt hot). We also requested pillows from the pillow menu but they were really small.
February 5, 2015
Rated 4.0 out of 5.0 by Crash5400 ski getaway
Pricey compared to our previous nights stay. The room at legends was far superior at a slightly cheaper rate.
February 4, 2015
Rated 4.0 out of 5.0 by Diesel68 Very Friendly staff
Although there was a convention going on that week and the hotel staff were very backlogged, they remained very courtious and friendly throught our whole stay.
February 1, 2015