Rated 4.4 out of 5 by 55
Rated 5.0 out of 5.0 by Susanella Comfortable room and great breakfast
Enjoyed our stay and the breakfast the next morning was great!
07 December 2013
Rated 3.0 out of 5.0 by jt1234 Don't stay in room 246
Rooms were clean and staff was excellent. The problem we had was being across the laundry room. The room would shake when the dryer was on a certain cycle. Also, we had to listen to an annoying sound for the full 60 hours we were there. Almost sounded like a helicopter pad above us...or even being at a luau listening to the drums. Only time you couldn't hear it is when the A/C was on. Mentioned it to the front desk and the lady said it could be the piping.
02 December 2013
Rated 4.0 out of 5.0 by cc4220 Attentive Staff
I sleep late and have the do not disturb sign on my door until 11 or 12pm. I don't, however, think that this should exempt the chambermaid from making up the room in the early afternoon. Two out of three first days that I stayed there my room was not made up. I went to the front desk and told them, very nicely, and they said that they had people there until 4pm and that my room should have been made up. It was attended to the remaining days, but since 2 out out 5 days weren't taken care of, I asked the manager if he would compensate me for it on my final bill. He did take off a reasonable amount for my inconvenience and I was satisfied with that.
As an aside, I worked as a chambermaid one summer during college and we worked an 8 hour day, 8-4, and had 12 rooms to do. We wouldn't think of just leaving without having one of our rooms done.
13 November 2013
Rated 4.0 out of 5.0 by Joe325 Good Service & Good Value
Stayed for 2 nights in fall of 2013, the service people were very professional and courteous. The pool was not large enough to swim in, but the property was nicely located right off of Interstate 5 at Birmingham just east of Cardiff-by-the-Sea.
The beds were decent but, I wasn't a fan of either their "Firm" pillows nor their "Soft" pillow selection in the room. The shower functioned well with the right amount of pressure and easy-to-figure-out controls.
Was there for business in San Diego and the morning traffic southbound was manageable.
11 November 2013
Rated 5.0 out of 5.0 by AZMillers Best hotel in North County San Diego, California
The Holiday Inn Express in Cardiff by the Sea (North of San Diego) is the best choice for lodging in Southern California. We are repeat customers because the greatest asset at this hotel is the staff who excels in every facet of customer service. The rooms are comfortable, clean and spacious. The breakfast are good. The location of the hotel is ideal being situated mid way between attractions as Sea World and Legoland. But the main reason to stay here is the hotel staff.
My wife and I had booked a two night stay to celebrate our grandson’s 12th birthday. However, due to my wife having a skateboard accident on day two of our trip, it became a two week stay with my wife spending a week in the hospital while I stayed at the hotel.
Prior to the accident upon initial registration, we were greeted with a great smile by the Front Desk associate. She excelled in her amicable attitude which made us “feel at home.” This feeling was prevalent with all the front desk personnel who always asked my wife’s condition when I returned to the hotel from the hospital.
The hotel General Manager is an outstanding manager as he recognizes his customer's concerns. He inquired about my needs while my wife was in the hospital and daily followed up on her condition. Upon her discharge, he moved us to a handicap room and furnished it as desired. My wife convalesced for a week at the hotel before we were able to return to our home in Tucson.
If you want to find great customer service which is genuine, Holiday Inn Cardiff by the Sea, should be your hotel of choice while in the San Diego area.
06 November 2013
Rated 4.0 out of 5.0 by Maaries Great Breakfast; quiet location
The rooms are comfortable and quiet--at least in the back, away from the freeway. The breakfast has a wide variety of choices and is quite good.
Some areas for improvement:
1. The ice machine is on the west side of the lobby. If you are staying in the back on the east side, it is a good block, or block-and-half, walk to get ice. There needs to be some closer availability for ice in the rear hallway.
2. There wasn't enough counter space in the bathroom to place a toiletry bag. The toilet had no cover to put down, so if you put some items on the back tank, they could fall in the toilet. Needs a small shelf for one's personal items.
3. Room rates for singles should be lower than that for 2 or more persons. One person does not use double towels, supplies, or eat double food. This is a pretty large single supplement.
All that said, this is a nice place to stay, and I have stayed here several times.
31 October 2013
Rated 5.0 out of 5.0 by PQN101 Very Nice
Clean, quiet rooms. Good Location. Would stay again.
24 October 2013
Rated 5.0 out of 5.0 by Zonacruiser25 Great location and excellent stay
This is a very nice, clean and comfortable place to stay. The staff are very helpful and willing to do whatever it takes to make our stay as good as possible. We used the spa and pool and both were clean and well maintained. There is a great Mexican fast food located right next to the property with great food and affordable prices. We would highly recommend this property if you need a place to stay along the north county coast!
13 October 2013