Rated 4.0 out of 5 by 156
Rated 3.0 out of 5.0 by disappointed from suffolk poor quality of food and service
If you plan to have a meal at your hotel, then do not book into this particular hotel.
Quality of food very poor and service abysmal.
May 15, 2015
Rated 4.0 out of 5.0 by Stephen1959 Great Stay at the Knowsley HIE
My wife and I stayed at the Knowsley HIE and found the staff to be very friendly and helpful. They were attentive to our needs and offered assistance without being prompted. It is a great place to stay whether for business or as we needed to provide a base for visits to family members.
May 7, 2015
Rated 5.0 out of 5.0 by diddy66 nice rooms and friendly staff
does everything it promises... would just have been nice to have a sitting area outside as it was a lovely day and we had planned to have a drink in hotel in afternoon, would have been nice to sit outside. otherwise a lovely clean hotel.
April 28, 2015
Rated 4.0 out of 5.0 by CTS1427 Stay
Hotel was good and offered good facilities, good meeting room.
April 27, 2015
Rated 2.0 out of 5.0 by Gibby63 Wi-Fi is non existant if you need to be in contact do not stay here
As my frequent stays are for business (3 months per annum) I rely on the Wi-Fi provided to comuunicate with both Home and my Office.
The Wi-Fi provided at this Hotel is so bad I spent a full week without being able to log on to my emails for either of my Laptops, both of which are hi spec.
Everything else about the Hotel is fine, but if you need Wi-FI then at the moment until they get a decent Wi-Fi Service I would advise that you stay somewhere else.
April 21, 2015
Rated 5.0 out of 5.0 by barbie442 Great Service
From the moment my husband and I walked through the doors to check in, the staff were so friendly and they made us feel very welcome indeed. They were happy, and spoke to us as if we were friends.
Hotel was very clean, room was spotless and breakfast was great, the bed was a little bit firmer than what we are used to but it was still comfortable.
Could not have wished for anything more from our stay. All the Staff need to be commended for their hospitality.
April 15, 2015
Rated 3.0 out of 5.0 by rajah2010 TV Remote spoiled evening
3 visits to reception to try and get a remote that would a) work and b) control the TV in the bedroom resulted in ..... failure!
1st remote in room : wouldn't work at all - batteries were flat - visited reception who eventually found another remote with batteries in and swapped them (no new batteries available apparently)
2nd remote : worked but not able to switch off the annoying subtitles on the TV - visited reception who knew of the problem and provided a piece of paper and a length of cellotape to hold the 'text' button down on the remote!
3rd remote : subtitles now switched off, but remote no good for anything else, like changing channels or altering volume! - gave up at this stage and put up with the annoying subtitles on the screen.
April 10, 2015