Rated 4.0 out of 5 by 57
Rated 1.0 out of 5.0 by mike1562 noisy hotel
Stayed on 3rd floor on a Saturday night, corridor outside doors banging all night and shouting from rowdy guests very little sleep , breakfast very good and included in rate.seal on windows very bad and could hear roadnoise outside as busy road alongside hotel
04 December 2013
Rated 4.0 out of 5.0 by sharonp41 good customer service
enjoyed my stay in this hotel. must say customer service was fantastic, anything we needed or forgot to bring was no problem for the staff that worked here they made sure we got it if they had it. the rooms were very clean and comfortable. one particular member of staff was very friendly and chatty and he couldn't do enough for us. not sure of his name but he worked at the bar and had the most amazing tattoos on his arm, he made us feel very comfortable. breakfast was very nice (buffet style) and you can eat and drink as much as you like, there was something for everyone. i would recommend this hotel to anyone that is going to Liverpool for a short stay
28 November 2013
Rated 5.0 out of 5.0 by Syed1987 Great Experience
Had a fabulous experience at the Knowsley holidayinn. The staff where amazing and very polite.
27 November 2013
Rated 3.0 out of 5.0 by Avril12 Good enough
Smooth check in, standard 'express' room which is comfortable and clean. Limited menu available but good enough for 1 night. However one of the receptionist was so rude and ignorant to me in the dining area even other guests commented on how she spoke to me...not good at all. Good breakfast and smooth check out.
23 November 2013
Rated 2.0 out of 5.0 by M2plus B&B?
Room comfort and facilities were well up to an acceptable standard.
Self-service breakfast met my needs.
Evening provision of food was disappointing. There was a house-menu, but I learned that provisions were delivered only weekly. I arrived on a Wednesday for a 6-night stay. Already items were unavailable. Thursday was worse - more items unavailable.
On Friday I was told that there was no house-menu "at weekend", but I could order a take-away pizza and eat it there. I dined elsewhere on Saturday & Sunday.
I had been told that there would be a new menu on Monday. However this was not so and very, very little was left of the previous week's fare. Explanation: "I think they're changing suppliers or something. It might come tomorrow."
If you want a comfortable B&B, OK. Anything more, forget it.
I doubt I shall visit again.
16 November 2013
Rated 5.0 out of 5.0 by Cuzi Great place as a getaway
I recently brought a stag party to Liverpool Thur 31st October -Sun 3rd November and this Holiday Inn proved great value for money. We did look more centrally but prices escalated on the Friday and Saturday whereas they remain fixed here at £50 per night, based on 3 sharing. So for just over £15 each per night each we found ourselves a bargain that included breakfast. The staff were friendly and the rooms were ideal for what we needed. Cab prices were between £15-20 at the end of the night but that wasn't a problem divided by 4-5. Would definitely stay here again.
12 November 2013
Rated 5.0 out of 5.0 by Michael135 Great staff and service 4 """"
Would stay here again for the price I paid, friendly and responsive staff room was ok could have done with more in the way of a fridge 4 """"
12 November 2013
Rated 5.0 out of 5.0 by Green3636 Busy Hotel! Staff Excellent
I have stayed at this property on several occasions - usually see the same friendly welcoming staff on each visit, they even knew my name before I got to check in ..... impressed!
This seems to be a really busy Hotel which is surprising due to the remote location, but there obviously doing something right
Keep up the good work - I 100% recommend this Hotel and look forward to returning when I'm working in the area.
19 October 2013