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Rated 3.9 out of 5 by 91 reviewers.
Rated 3.0 out of 5.0 by Good service but rotten evening meal Staff were very helpful and all was well until we ordered an evening meal. We weren't told that it was a 'take-away meal. After waiting an hour a very cold spag bol and an even colder chicken and chips arrived. The chicken was too tough to eat. If we had been told that the menu was 'take-away' we would have gone out to a pub for a meal. 18 August 2014
Rated 3.0 out of 5.0 by Liverpool - Knowsley M57,jct.4 OK stay - I've had much better breakfasts at other Holiday Inns 07 August 2014
Rated 5.0 out of 5.0 by Knowsley Holiday Inn Express was very nice Very nice hotel. Was there for business in adjacent business park. Not much in the area but hotel was very clean and accommodating. 04 August 2014
Rated 3.0 out of 5.0 by Holiday Inn Express Liverpool Knowsley M57 jct 4 Good hotel, nice location for Aintree Racecourse, easy access to the M57. Lovely staff, clean and tidy. The only downside was no air conditioning there was a desk fan which didnt really do the job, it was a hot weekend and it made it difficult to sleep. 01 August 2014
Rated 1.0 out of 5.0 by Toilet Not flushing!! Room 101 toilet was not flushing during my stay. Reported to staff and all they said was "Sorry we did'nt know it wasn't working". The drain plug of the sink was not working and how does one expect to relax when the basic room facilities were in that state. Will definitely not rteurn there again. That was my worst experience ever out of all the IHG places I've been to. 30 July 2014
Rated 5.0 out of 5.0 by Great Service The only problem we had with the hotel is that our room did not have air conditioning, not normally an issue but the weather was extremely hot for UK temperatures. The hotel provided a fan, however it didn't make much difference. As we paid an extremely good rate including breakfast I am sure the lack of aircon was reflected in the price we paid, so did not complain. 29 July 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised We were staying here after visiting Knowsley Safari Park, which was literally down the road from this hotel. I stayed here with my husband and 2 small children. The room was very spacious and clean. The staff were very helpful and friendly. Great choice of breakfast in the morning. Just what we wanted for one night's stay. I would recommend this property and am planning to stay here again on my next visit to the Safari Park. 26 July 2014
Rated 5.0 out of 5.0 by fantastic staff, great value hotel I stayed at this hotel 5 years ago and was as impressed then as I am now. For a great value budget hotel the service and facilities were fantastic. The staff were all lovely, friendly and helpful and our stay was great. Rooms were great value and just as good as hotel s I have stayed in for double the price- clean, comfy, spacious and all the facilities needed. I would definitely recommend this hotel for others and will be back for another stay. 09 July 2014
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