Rated 4.0 out of 5 by 251
Rated 4.0 out of 5.0 Great location but...
We booked two rooms as we were attending a sporting event in Liverpool. The hotel is an easy half hour drive into the city centre. The hotel and rooms were bright, modern and we enjoyed our stay. However, we did have issue over our bill which was more than twice what we had agreed. This was eventually sorted out but not without some anxiety. Unfortunately, this has also happened to friends with their online booking for an HIE hotel in Birmingham. Would recommend that if you book online to take your confirmation with you so that any similar issues can be more speedily rectified. Overall, however, despite this, we would use this hotel when competing in Liverpool or the surrounding area in the future.
February 5, 2016
Rated 4.0 out of 5.0 by Abs34 Good Place to stay
Nice and Clean Hotel.
would like more variety on breakfast menu
February 4, 2016
Rated 4.0 out of 5.0 by Syed99 Comfortable and Clean
We have stayed here many times we just wish that the breakfast choices could be varied and improved.
Also, on each of our stays we have requested Gluten Free bread as my wife is coeliac, but this has never been provided, not a big ask these days!
Having said all that we find the accommodation very satisfactory.
February 3, 2016
Rated 4.0 out of 5.0 by vigumon Good quality for money
This is a very good budget hotel, good location just on J 4 M57 where you can reach any area in Liverpool, the room was very clean and the staff were very helpful. However,the food quality during the breakfast could improve.
February 2, 2016
Rated 5.0 out of 5.0 by Applejohn Great Friendly Hotel
Staff amazing. Comfortable stay and very clean rooms. I would definately recommend. The price was a bargain too!
January 25, 2016
Rated 4.0 out of 5.0 by jk8514 Aintree Stay
Warm and comfortable hotel. Attentive friendly staff.
Quick and easy check-in. Spacious rooms, clean and modern.
Choice of pillows, soft or firm. Only 20 minutes from city center was a great location close enough to visit but situated out of the hustle of a busy city.
January 25, 2016
Rated 3.0 out of 5.0 by Stemo3 Comfortable bed and peace and quiet
The room at this Holiday Inn Express was clean and very comfortable. I had a great night's rest but a vending machine that did not work and take-away food as the only option in the evening was a disappointment. So I looked forward to the breakfast - another disappointment. The sausages get less like sausages every Express stay and the tomato ketchup was not available - only a watery brown sauce. So it's beans on toast or nothing if you like a 'tasty' breakfast. But overall the stay was excellent value - I will just skip the breakfast next time - Oh! and I remember other sites having a fruit salad?
January 15, 2016
Rated 2.0 out of 5.0 by Mickywalks1 Needs to be better
I most of my stays have been good, but not my last 1
January 14, 2016