Rated 4.2 out of 5 by 472
Rated 5.0 out of 5.0 by Rosita1968 Comfortable, great service and clean
This is my very first time writing a review...My two adult sons and my 6 yr old grandson and I all stay in one room. The beds are very comfortable.(it felt like I was sleeping on a cloud...how did they do that?) and there was enough space for everything. We are happy with everything at this hotel. Breakfast was delicious and more than enough, breakfast included (pancakes, sausages, omelets, etc...) everything was clean. Safe parking enough spaces, I will stay here again the next time I come to visit NYC and my family. I will recommend this hotel to everyone. I was looking at many hotels and this one had everything we needed. I recommend the 2nd floor there is a back door there and you don't have to take the elevator to any floors. I felt safe there too.
30 January 2015
Rated 5.0 out of 5.0 by Raju NVN Nice place to stay
Stayed 4 nights at this hotel. Overall nice and cozy place to stay. Staff were helpful from checking-in till check-out, especially the day when there was snow and trouble in getting the cab ( and I was new to this place). Good variety choice for breakfast. Typical well maintained IHG experience.
25 January 2015
Rated 5.0 out of 5.0 Awesome stay
Loved the hotel in general (staff, beds, breakfast and location were my favorite). Very convenient to go to NYC and come back at anytime!
15 January 2015
Rated 4.0 out of 5.0 by cocosull comortable beds great service and ease of access to NYC
The beds were very comfortable. The staff was very helpful with information on taking transportation to NYC and helpful in giving directions upon departure
15 January 2015
Rated 1.0 out of 5.0 by rollyb We were harassed on the parking area due to a dispute between hotel & nearby restaurant.
My family and relatives coming from other country planned to celebrate new year's eve in New York but due to harassment from a guy introducing him as "cop" regarding a parking issue/dispute in-front of the hotel, my family decided not to go out due to fear of safety, and as a result we spent the new years eve in our hotel room
The management informed us after the incident that they were aware of this "cop" and the dispute in parking issue but to our surprise they still send us to the lower parking ( front of the hotel) twice.
12 January 2015
Rated 4.0 out of 5.0 by IMHO Basic hotel
We chose hotel based on location next to NYC. There was a local shuttle we used for $3 each way. Had to walk a little to the pick-up spot. Brought us right to Port Authority area. The breakfast area was crowded but I think everyone was there because of the holiday week. Still able to find a table to eat.
09 January 2015
Rated 5.0 out of 5.0 by djfelix Great Location! Great Price!
The rooms are very nice and clean. We asked the cleaning lady for an extra towel. She was very friendly and didn't give us any runaround. She just handed us the towel. The customer service from all the employees is outstanding. As if the quality of the room wasn't enough, the breakfast put it over the top. Some may say the price may be a little high, but remember that excellent customer service goes a long way plus we didn't have to pay for breakfast. I highly recommend.
08 January 2015
Rated 4.0 out of 5.0 by badette near NYC…accessible to NYC using public transport
it is near and accessible to NYC using public transport….the place is clean and the breakfast is superb….
08 January 2015