Rated 4.7 out of 5 by 158
Rated 5.0 out of 5.0 by JPIA Great service.
Staff was wonderful even taking the time to find items I left behind and mail them to me.
Wireless internet coverage and speed is poor.
12 January 2015
Rated 5.0 out of 5.0 Best in Oswego!
This Holiday Inn offers the business traveler the ultimate in small town comfort and decent value. Easy in and out, off the main road but near enough to access any part of the western suburbs or Chicago. Friendly staff, award winning coffee and a breakfast to make you feel like you went to a fine restaurant.
06 January 2015
Rated 4.0 out of 5.0 very comfortable room.
Our room was excellent. Our only complaint was the hostess for the breakfast was lazy and didn't keep the food or condiments stocked. She spent alot of time watching TV. And it was like that all the 5 days we were there. Two different hostess but they were trained together because they both did the same lousy job. Everyone else was wonderful and the roomwas excellent .
04 January 2015
Rated 5.0 out of 5.0 by worknomore15 Great experience
Will stay at this property again. Great staff friendly they treat you as you want to be treated
21 December 2014
Rated 4.0 out of 5.0 by JanLeic When you stay in Oswego
We chose a suite but found that it did not offer as much privacy as anticipated. Next time we'll just take 2 rooms. Other then that our stay was very enjoyable.
15 December 2014
Rated 5.0 out of 5.0 by Superconductor superconductor
In a world where business is so unpredictable, I really want a predictable hotel experience. This location of Holiday Inn certainly delivers.
15 December 2014
Rated 4.0 out of 5.0 by Marine Ordie Comfortable bed and great service
Overall it was a pleasant stay and all the staff I encountered were extremely helpful and pleasant! Very clean hotel and which met all the basic requirements for a one night hotel stay. the room was very clean and the bed was very comfortable. I would definately stay there again and would definately consider booking at another Holiday Inn Express!
18 November 2014
Rated 1.0 out of 5.0 by Travelier601 Updated Property but other aspects get failing Grade
We selected this property based on website reviews and renovated property comment. We found the property to be updated but all else got a failing grade. The property is located directly across the street from a freight company so we were awaked each morning with the banging of the fork truck hitting the dock plate loading the van trailers. Our room was located directly above the front desk and starting around 7am the door into the office was constantly banging directly below with staff coming and going. We found the the breakfast staff friendly but inattentive as they frequently set around watching TV or using their cellphone instead of cleaning tables and servicing the food area. The room was very poorly kept, the desk chair was torn, the couch covering was soiled and ripped, and the bathroom shower curtain had black mold across the entire bottom and the bathroom floor tile grout had dirty stains in it. In the bathroom you are greeted by one of those Housekeeping Signs that I have not seen for 10 years saying you can buy the towels from executive housekeeper etc... Are we all towel thieves??? That is how it makes you feel. Guest relations is definitely lacking at this location in my opinion. I would not recommend this property to anyone.
18 November 2014