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Rated 3.8 out of 5 by 77 reviewers.
Rated 1.0 out of 5.0 by Hotel has gone downhill Hotel isn't what it used to be. Lack of maintenance and attention to detail is the norm today. Room was missing a chair, drywall dust on carpet next to wall, trim missing, breakfast tasted really bad (I hate to waste food, but I threw it away), front desk staff was a little scary. This was the poorest Holiday Inn Express I've stayed at. 06 September 2014
Rated 1.0 out of 5.0 by Don't stay here This hotel is either undergoing a gradual update, or is in dire need of one. Clerk gave us the wrong room 2 queens instead of a king. After driving all day, we were too tired to make a change. The pool was very nice and clean. The rooms and hallways however, were not. 30 August 2014
Rated 5.0 out of 5.0 by Mr. Cummings Excellent rooms and close to the steel mills. There is a lack of close restaurants, you need to drive into Collinsville to get a decent meal. 22 August 2014
Rated 4.0 out of 5.0 by Okay stay if just looking for a clean room. Hotel was good to average . Location was away from about everything and price was on the higher side. No problems with our stay but not as updated as other HIE. 11 August 2014
Rated 2.0 out of 5.0 by Old, dirty, with mildew smells Was traveling from the west and wanted to avoid St. Louis, and thought this would be a great location to stay for the night. Was I ever wrong. I've stayed in cleaner lower cost hotel chains. Not what you would expect from Holiday Inn. There is a new hotel being built close by, hope it is a new Holiday Inn. 11 August 2014
Rated 5.0 out of 5.0 by Pontoon Beach, IL HIE Great value, courteous staff and fantastic breakfast. Anyone traveling in this are would not be disappointed. 10 August 2014
Rated 1.0 out of 5.0 by Front Desk Staff I found the front desk staff was not helpful at all when making a request. The first front desk person had no idea of a good place to eat. When I asked for a upgrade for Platinum members he told me they don't really do that. The next day the front desk person was extremely unhelpful. If you want to know the details then contact me. Not Satisfied. 05 August 2014
Rated 1.0 out of 5.0 by our room was not cleaned Each and every day we gave to ask to clean our room I tookj this for long stay also was planning to stay next two years with my corp businesz, now i m thinking about it 02 August 2014
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