Rated 4.1 out of 5 by 53
Rated 5.0 out of 5.0 by Kukidips MY 1ST EXPERIENCE AT HOLIDAY INN EXPRESS
This was my 1st time stay at Holiday Inn Express and would like to commend on the great customer service we received on arrival from the Gatekeeper- Security staff to the front line staff. Anoop, Lipi, Shashank, Nadeem, Dinesh from Housekeeping, Captain Sudhir from Asia Kitchen at all times were very co-operative, friendly and ensured our stay was comfortable. I observed that Holiday Inn is an equal opportunity employer where you also employ individuals who are impaired. You may need to consider employee development in terms having your team speak in various languages to be able to communicate with anyone globally. All in all the 13days stay by 6 of us at Holiday Inn was great. Kudos to the team.
October 18, 2014
Rated 5.0 out of 5.0 by Aries_Perth Home Away from Home
We were a group of 6 people staying at the Holiday Inn Express, Ahmedabad over a period of 3 weeks. We were very happy with the level of service at the hotel, nothing asked of the staff was too much trouble. The rooms were very relaxing, although we had the shower leaking and water seeping into the bedroom in one of the rooms! The management promptly changed the room for us following this.
The service standard was very good, breakfast was varied everyday, and room amenities left little to be desired. The use of the gym and laundry was an added bonus, and we managed to get our washing done within the hotel, too, for the entire duration of our stay. We dined a number of times at the Asia Kitchen, and the standard of food and service was impressive.
My only two issues were that the exhaust fan in the kitchen was probably not very effective, so every morning the minute you step out of the lift into the lobby, you could smell the breakfast in the entire ground floor.
The other gripe was that the default setting for air-conditioning in the rooms was set at 28 degrees. When I questioned that with the staff, they said that this is the standard default. However when you return from a day out in the Ahmedabad heat, you want your room to be a cool 22 degrees or so...
Overall, I can't fault the hotel, and would happily return here for a further stay.Keep up the good work, the Holiday Inn team!
October 16, 2014
Rated 5.0 out of 5.0 by S Chaudhary Great Staff
The staff at this property is just great and they take care of all your needs and preferences; Lipi, Sudhir and the lady security guard stand out among the lot.
October 15, 2014