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Rated 4.1 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by Great Staff! The check in experience was great and the front desk staff was very friendly and helpful. When we got into our room it was very hot, we called the front desk and they sent someone up, I believe his name was Mike, right away. He was very friendly and apologetic that we had an issue. He fixed the issue very quickly and was on his way. We could not have asked for more. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel! The Holiday Inn Express experience is awesome! The staff and accommodations are outstanding. The breakfast is a great way to start the day. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable beds and great service Our experience from beginning to end was excellent. The staff was friendly, very helpful and always polite, the shuttle was free and gave us good advice as to where to go. Our room was very comfortable and every one slept well. We had a king size bed and a pull out couch, when we asked, they gave us extra bedding. It was the first time that we stayed in a hotel and everyone slept well and no one complained about the bed. And when we awoke in the morning breakfast was done. We only had a few minutes to eat before going to our convention but we could take the coffee to go. We had plenty to choose from and were able to eat quickly and be on our way. Also it was very easy access from the highway. October 15, 2014
Rated 5.0 out of 5.0 by Good location, super friendly staff and great breakfast selection Our stay was pleasant as the staff were very friendly. Check in and out were very easy and quick. The selection for breakfast was very good and tended to quickly by the staff. The room was nice although the carpets could use a good cleaning and had a slight odor of chlorine. The hotel is in a good location to downtown activities. October 15, 2014
Rated 4.0 out of 5.0 by Down town Albany NY Nice place to stay but it's in the center of 2 elevated highways and beside a bus station. Very close to the river and downtown for touring. October 14, 2014
Rated 5.0 out of 5.0 by friendly and efficient staff Highly recommended, clean, comfortable, it was my second stay at this hotel and I was pleased the first time and just as pleased the second time around. October 14, 2014
Rated 2.0 out of 5.0 by Clean her up! Other than the not-so-friendly front desk staff, house keeping staff were friendly. The room was clean (sheets/towels) with the exception of the walls, and light sockets (filthy and I don't say that lightly!). October 14, 2014
Rated 5.0 out of 5.0 by Very Good service The staff was absolutely wonderful, ready to help any time October 14, 2014
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