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Rated 4.1 out of 5 by 309 reviewers.
Rated 4.0 out of 5.0 Great service, clean Updated hotel, clean, good food and friendly service. May 24, 2015
Rated 5.0 out of 5.0 by Comfortable and convenient Hotel This place is one of the best places to stay in the area, coming for business or just passing by. It is conveniently located and with access to major highways to get anywhere in the area; parking is available and secure. The quality of sleep is excellent, the rooms are very comfortable and well maintained, the areas I stayed at were very quiet. Special thanks to all the Reception staff for all their help. I definitely recommend this hotel. May 22, 2015
Rated 5.0 out of 5.0 by Wonderful Experience! Thank you to all the staff of the Holiday Inn Albany!!! From the moment I called prior to check-in, to the moment we left, everyone and everything was lovely. The front desk staff (evening check-in, overnight and morning checkout) were all friendly, efficient and professional. We were given walking and driving directions to the Egg and given restaurant recommendations. It was a special birthday overnight for my husband and I, and we felt like we were on vacation! The Breakfast and housekeeping staff were professional as well. The rooms were very clean and comfortable and the breakfast area was very clean and the food selection and variety was nice. We were happy to hear the pool was just cleaned/refilled but disappointed that the heater had not been turned so my husband was not able to enjoy the pool and hot tub (as he sensitive to temperature due to a physical disability). We used the business center to check email and found the computers to be rather slow, but got the job done. Overall, it was a lovey stay and we will recommend The Holiday Inn Albany to guest and visitors to the area. May 21, 2015
Rated 5.0 out of 5.0 by Chief Strategy Officer Great stay other than a cigarrette odor in the room. May 20, 2015
Rated 4.0 out of 5.0 by Good but not great The front desk staff was very helpful. The room and bathroom were clean and reasonable up to date. The wireless Internet worked fine. The next day breakfast was not bad, but the quality of the food is not a selling point. The main problem with the hotel cannot be fixed. Its the location. The hotel is isolated and next to a bad part of downtown Albany. You wouldn't feel safe walking around her after dusk. May 19, 2015
Rated 5.0 out of 5.0 by Always a good experience I always choose this property and recommend it to others. This visit I was greeted by Samantha who throughout my stay was helpful, friendly and attentive. May 18, 2015
Rated 1.0 out of 5.0 by no one at front desk no one at front desk for 7-10 minutes with 4 people on line May 17, 2015
Rated 5.0 out of 5.0 by Comfortable bed, nice facility The location was very convenient, quiet, and very clean. The breakfast items were average. I mentioned to the attendant that I thought one of the containers of milk wasn't good. No questions asked it was discarded and a fresh one replaced it. May 17, 2015
  • 2015-05-26T12:57:45.198-05:00
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