Rated 4.1 out of 5 by 531
Rated 4.0 out of 5.0 by SPHappy Good but no AC
Nice hotel conveniently located downtown but NO AC! which made my stay a poor one :) I need my sleep...
May 22, 2016
Rated 5.0 out of 5.0 by calvin58 restful night
I enjoyed my stay there it was quit and clean thank you, but a bit pricey.
May 20, 2016
Rated 3.0 out of 5.0 by rsi77 OK, but not business suitable
-good water pressure
-no plugs for computer or chargers
-room was dingy in appearance
-no restaurant or bar
-area around hotel seems run down--likewise nearby restaurants I saw.
May 16, 2016
Rated 4.0 out of 5.0 by Happy Camper**** Holiday In Albany
Hi everyone, I had been warned that the area around the hotel was noisy because of all the construction in the area, but I slept well, I enjoyed the hotel breakfast and I did not find my sleep disturbed by the construction.
May 15, 2016
Rated 5.0 out of 5.0 by Suburb Mom Great staff and breakfast!
My business stay was great- The staff was great and very welcoming. the food was good and the rooms had great linens, towels and fantastic water pressure. The rooms where a little worn but clean. The lobby was small and the pool right there with no privacy but the work out room and business center looked great and well equipped. I used the shuttle to get to meetings and it was really good as well. the only negative things I can comment on were the pillows were way to soft and the construction was all around the neighborhood-that was tough. I would definitely recommend for anyone needing to stay downtown.
May 13, 2016
Rated 5.0 out of 5.0 by David Land Great Staff
The staff at this hotel were extremely polite and friendly including front desk and breakfast area.
May 4, 2016
Rated 4.0 out of 5.0 by Verified Reviewer John
Generally great! Only issue was that it took me 10 or minutes while checking in because there were no available room keys
April 29, 2016
Rated 1.0 out of 5.0 by NickBizTraveler Stay Away! Under construction and rude staff
No recognition of IHG Rewards club membership at check in.
Hotel is under construction and unless you want to hear all of it, stay away from here. Location is not ideal, and for the price this is way too expensive. They offer a 2nd night stay for less than half the price, knowing it is awful. At 8am the work starts, and was happening last night until 6:30pm.
I watched front desk staff and the manager on duty get into a yelling match with a guest that was left in the city over the phone about the free shuttle, and after continue to belittle guests.
Room was dirty, small bathroom, and small TV's compared to modern hotels. I will be taking my business to another hotel chain after this.
April 27, 2016