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Rated 4.1 out of 5 by 162 reviewers.
Rated 4.0 out of 5.0 by Look around the hotel. We stayed while riding a motorcycle. Parking and security were there. The fact that I parked under a wing of the hotel was fantastic. You are right at the train station. That exit is on a tangent to Broadway so you can get back to 87. It is very easy to get around the area. USS Slater is a good 2 to 3 hour event and within walking distance. Food area was prepped well. Food was typical of many hotel chains. Dining area was nice. Pool and sauna steam room excellent needs a little grout. August 27, 2014
Rated 4.0 out of 5.0 by Friendly and attentive staff The front desk staff was very friendly and attentive. August 27, 2014
Rated 5.0 out of 5.0 by Albany Downtown Visit Nice hotel, staff was courteous, room was clean. Hotel is on the edge of the city, near the water, and the hotel has a free shuttle service to downtown. August 27, 2014
Rated 5.0 out of 5.0 by Great value!! From check-in to check-out, flawless stay. Frond desk very helpful in providing dining options in the area. Shuttle took us to the far end of Broaway Street for dinner and we walked back to the hotel. August 26, 2014
Rated 5.0 out of 5.0 by Great service from all staff members and clean and comfortable room. From the moment we arrived the front desk staff was friendly and helpful. The same holds true for the HK and breakfast attendant. Room was clean, quiet and well maintained. August 25, 2014
Rated 2.0 out of 5.0 by poor value for paid price Noisy very close to the hwy. Bathroom corners needs more care. Breakfast hall floor sticky. Staff very helpfull. As a Platinum member I did not get what expected. August 23, 2014
Rated 3.0 out of 5.0 by Wouldn't stay at this hotel again especially on the weekend Our overall experience was fair. Albany is no place to visit on the weekend. Nothing was open to visit or even eat except if you like McDonald's. The hotel staff was very friendly. The hotel itself was kind of dirty. As you walk into the lobby, it smells like a locker room since the pool is located right next to the lobby. The carpeting in our room was very stained. There was no refrigerator which was a disappointment. The breakfast area was complete chaos with no where to sit plus the attendant was never there to restock the breakfast items. The first night we were there the fire alarm went off. Found out later that it was the 2nd time in a day. Apparently, some mischievous kid pulled the fire alarm. They do offer a shuttle which is great however no one was there to operate the shuttle on Sunday. They also charge $5.00 a night to park in their parking lot which we didn't expect. After talking to the staff, they removed the fee from our bill. August 21, 2014
Rated 4.0 out of 5.0 by FRIENDLY STAFF AND COMFORTABLE ROOM MY husband and I enjoyed our stay at the Holiday Inn Express. The front Desk was friendly and helpful. I love the fitness room because I WAS STILL ABLE TO WORK OUT even out of town, and the fitness was open 24hrs. I will recommend this Hotel and We will definitely be back. DON'T let me 4 get about the complimentary Breakfast hot/cold it was Awesome ... August 19, 2014
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