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Rated 4.1 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by Cozy and Convenient We were a group of 13 going to a conference nearby. And from the moment we arrived, we were treated well. Sam, at the front desk was very personable, friendly and helpful. The shuttle driver, I can't remember his name, was very funny, chatty, and gave us lots of suggestions. I must say the halls were not very brightly lit, but that was minor. The surrounding area is not very inviting, but that is beyond your control. All in all we enjoyed the close proximity to our conference center and getting a chance to relax. As the group organizer, I received only 1 negative comment about the faint odor of cigarette in our non-smoking room, but it was not enough to even changed the room. I did get alot of "good choice in hotel pick". October 21, 2014
Rated 4.0 out of 5.0 by accessability to highway good location for visiting our daughter and attending a wedding in same weekend. I have stayed here a handful of times. Usually clean and friendly. Free breakfast is always appreciated. Not a real attractive neighborhood but convenient to our points of interest and easy off the highway. October 20, 2014
Rated 4.0 out of 5.0 by Holiday Inn Great Hotel, my only complaint is that there are no refrigerators or microwaves in the room. This makes it difficult to pack meals for multiple day stay. October 20, 2014
Rated 5.0 out of 5.0 by Your staff was very accomodating. When we were checking out there was a space of several hours when we had checked out but my husband was still in his conference and we were welcomed to stay until he arrived. This was very important since the area was confusing and I could not help but get lost while driving - I have a real problem with that. October 17, 2014
Rated 5.0 out of 5.0 by asleep in Albany Good stay. Great bed. Quiet room. Shuttle complimentary was very convenient. Well located for travel or business at state Capital. Good food nearby. All clean. Reasonable price for area. Helpful staff. October 16, 2014
Rated 3.0 out of 5.0 by Good hotel Bad location The hotel is located in a very sketchy part of town right between an abandoned building, the highway, and a bus station. Too be fair though, it was well lit and I never felt threatened. I chose the hotel because of its close proximity to the finish of the Mohawk Hudson Marathon. The room was good. We had an issue with the heating system but it was fixed right away. The breakfast room was nice but they need more high quality choices. October 16, 2014
Rated 5.0 out of 5.0 by Great Staff! The check in experience was great and the front desk staff was very friendly and helpful. When we got into our room it was very hot, we called the front desk and they sent someone up, I believe his name was Mike, right away. He was very friendly and apologetic that we had an issue. He fixed the issue very quickly and was on his way. We could not have asked for more. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel! The Holiday Inn Express experience is awesome! The staff and accommodations are outstanding. The breakfast is a great way to start the day. October 15, 2014
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