Rated 4.2 out of 5 by 81
Rated 2.0 out of 5.0 by Ld1019 Overpriced and not clean
The entire hotel smelt of cigarettes including my non-smoking room and comparing this holiday inn to others that I have stayed at is it not up the company standard.
December 4, 2013
Rated 5.0 out of 5.0 by Patrick22176 Great Staff
Went there for a wrestling tournament with several kids, and the staff was terrific. They gave us a separate area so we wouldn't be bothering the other guests and were so pleasant when they did ask us to make sure while in the pool an adult needed to be present.
December 4, 2013
Rated 4.0 out of 5.0 by queenp80 pretty good
I stayed here on business and the staff was very nice both times. The only complaints are that the hallway smelled of smoke on the nonsmoking floors and the website claims they are the only hotel downtown that doesn't charge for parking yet $5 a night is tacked on your bill. Fix that on your website!
November 30, 2013
Rated 5.0 out of 5.0 by Masman12 Nice metropolitan feel
A nice property in the heart of down town. Typical knowledgeable and friendly staff I have come to expect at Holiday Inn properties. Modern and clean guest rooms. I look forward to staying here on my next trip to Albany.
November 26, 2013
Rated 5.0 out of 5.0 by Hiwaychild Convenient location, quiet rooms and good value.
I was in Albany on business and this was one of the recommended hotels. I am very happy I chose this Holiday Inn Express. Even though it is located next to a major highway, the rooms were very quiet - and clean and well-maintained. The breakfast was also very good. I took advantage of the hotel jitney to go to several business commitments - so nice not to have to worry about or pay for parking.
November 22, 2013
Rated 5.0 out of 5.0 by Norma23 Great service
Brittany at the front desk was wonderful. She was very friendly and helpful when we checked in and informed us of the shuttle service which was a great help since we didn't have to find parking for a concert we were attending nearby. She also recommended a nearby restaurant and made reservations for us. It was an overall great experience. We will definitely be back!
November 13, 2013
Rated 5.0 out of 5.0 by smack001 Wonderful staff
We had a meeting in one of the board rooms at this hotel, the staff went out of their way to make sure we had everything we needed. They were wonderful. The rooms were comfortable and clean. The room rate was good. We will go back again.
November 12, 2013
Rated 3.0 out of 5.0 by Jmrjim Room Service
Though my overall stay of three nights was pleasant, my room was not cleaned after the first night. This was a disappointment and made for a somewhat poor experience.
November 10, 2013