Rated 3.5 out of 5 by 116
Rated 1.0 out of 5.0 by Laura9876 Worst Holiday Inn Express that I've stayed at
When we travel, I always look for a Holiday Inn Express since we enjoy staying there and the quality is consistently great. This Holiday Inn Express was the worst experience that I've had. The door to the room wouldn't shut, and had to slam it several times to get it to latch. When I mentioned it to someone on the cleaning staff she said I had to close it "firm". Then, the A/C only cooled the room to maybe 76 degrees even when putting it on the lowest setting, so we were hot all night. Then to make it worse, several times during the night and day a loud noise would occur which sounded like a loud water pump. So, we woke up several times that night from the loud noise. In the morning, we had to leave around 6:45 for the airport and simply wanted some milk for our cereal and the staff member getting breakfast ready refused to unlock the fridge since breakfast wasn't until 7am. He was setting out food, etc so I'm not sure why unlocking a fridge was so beyond him. Needless to say, we would never stay at this hotel again or recommend it.
July 29, 2014
Rated 2.0 out of 5.0 by Richy89 Nice hotel very bad breakfast
The hotel was nice, the staff good. The breakfast was one of the worst I have had. They were out of everything, eggs, pancakes, yogurt. The hotel was far from full and yet they could not keep up with the few people there. I went out for breakfast. I would not stay here again.
July 29, 2014
Rated 4.0 out of 5.0 by silviac44 Good, but needs to be refreshed!
We had two rooms. Room 227 was a little dated, but clean. However the next morning when we went to shower we saw no bath towels had been provided. We called reception and were told they would send some up right away. After almost 30 minutes, we called again and then someone brought the towels. No apology was offered and the attitude was very poor. The other room I believe was Room 211. That one did have bath towels but the window didn't lock. There was black electric tape in an attempt to seal the remaining opening. The elevator was always dirty with a banner that was only partially attached to the inside wall. What I found excellent was the breakfast service and choice of foods.
July 24, 2014