Rated 3.9 out of 5 by 257
Rated 5.0 out of 5.0 by KayinWA Great overall experience
Rooms were clean, beds were comfortable, breakfast was great and service was wonderful. I recommend this motel.
August 15, 2014
Rated 5.0 out of 5.0 by HBGinny Business Trip Made Easy
I arrived into Minneapolis Airport about 45 minutes late; after midnight. I called the hotel and they sent the shuttle. The shuttle driver was there standing outside the van ready to greet me and help with my luggage before I stepped out of the airport - a welcoming site to a long travel day.
Arriving at the hotel the desk clerk was all smiles and ready for me, letting me get to my room for a much needed night of sleep.
That next morning the breakfast was ready and the coffee was HOT.
Perfect stay for the business traveler.
August 14, 2014
Rated 4.0 out of 5.0 by LuluFalu New Look....FEELS GOOD!!
I hadn't stayed at a Holiday Inn in a few years and was surprised to see the new look, it felt nice and clean and comfortable and the breakfast was outstanding. They had a great variety for everyone, to include turkey sausage which were delicious. I really liked that they separated a breakfast area with a TV and an area that was also quite. The food was easily accessible and the flow moved smoothly. Nice Job with the transformation. I really like it.
August 14, 2014
Rated 5.0 out of 5.0 by Texas Cheesehaed Exceeded my expectations!
Came for 1 night so we could get an early start at the Mall of America. Hotel was more then adequate!
August 11, 2014
Rated 4.0 out of 5.0 by DHS65 Great for our small group
We were a group of six (two rooms) staying just one night. Everything was fine but we especially wanted to commend the front desk staff on duty on Tuesday, August 5. One of us went to the hotel early before check-in (10 a.m.) to request rooms close to each other. The staff member was accommodating and very pleasant, and in spite of being the only person on duty, efficiently handled about six tasks simultaneously. When we checked in at 4 p.m. we found our rooms were across the hall from each other and each room had four coffee cups and drinking cups. We all went to the hot tub and asked the front desk staff for more plastic cups for our beverage. No problem. And again the staff was cheerful and energetic.
Rooms were quiet (we were on the fifth floor) even though the hotel is sort of in the airport flight path. It was a very pleasant although brief stay.
August 9, 2014
Rated 5.0 out of 5.0 by Carrot47 Great service at front desk.
We were a little disappointed by the term "suite" and thought it would mean a separate room. Other than a half-wall area, it was a standard, but larger, hotel room. However, we enjoyed our stay, the room was very clean and beds were comfortable. The pillows were very small. The fold-out couch was actually very comfortable. The pool was very nice and was open to accommodate late arrivals. The staff was very friendly
August 8, 2014
Rated 3.0 out of 5.0 by MoSunshine MoSonshine
If you just need a clean confortable room, you have the right motel. Breakfast area was fine. Property is somewhat dated. If you have higher expecations you will be woefully disappointed. Front desk lack the soft skills needed needed for good customer service. Shuttle service does not keep a tight schedule.
August 3, 2014
Rated 5.0 out of 5.0 by Wayne6999 Convenient, comfortable stay
We stayed at the hotel in last July of 2014. The staff were very friendly and our check in was efficient. The room was very clean, good beds! In fact the entire experience with staff was terrific. The only concern was that the room was too cold (it was hot out), but we just turned the air conditioning off and it warmed up to a comfortable level. It would be nice to have a thermostat in the room.
Breakfast was very good. There was a staff member replenishing supplies and cleaning tables.
Overall, a very positive stay. I would definitely recommend the hotel to anyone needing to visit the Mall of America or the airport... both were very close.
August 3, 2014