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Rated 3.9 out of 5 by 319 reviewers.
Rated 1.0 out of 5.0 by Horrible Hotel The front desk is rude; room was not clean, there was an empty soda can in the room and a used towel in the bathroom. Very disappointed being that I am rewards member, and use HG's for some business trips. I will not use this hotel again. I will continue to use the hotel for other states and cities. October 19, 2014
Rated 5.0 out of 5.0 by Great stay! Great property with oustanding customer service. Front-end staff was very helpful, even allowed an early check-in. Room was clean and having the microwave/mini-frig was a greatly appreciated. Enjoyed the free shuttle to the MoA and nearby attractions. Will definetely stay at the property in future travels, October 16, 2014
Rated 5.0 out of 5.0 by Great staff and great service This hotel was in a great location near the Mall of America and freeway access. The front desk staff was very attentive and friendly and went out of their way to help us with directions and suggestions during our stay. The hot breakfast was great and had a large selection of items to choose from. The rooms were clean and the bathroom amenities were high quality. We really enjoyed our stay! October 16, 2014
Rated 5.0 out of 5.0 by Front Desk Staff Makes it Great. Several stays here. The first people you meet inside, are the front desk staff. They always set a friendly tone, with their accommodative . and welcoming attitude. Very clean rooms, every time. This is definitely my favorite, in the twin cities area. On the road a lot; this summer. Feels like home. My traveling companion worked in hotel security; and when he's relaxed...I feel safe. I will choose this location, again. October 16, 2014
Rated 5.0 out of 5.0 by Columbus Day celebration Perfect location for a Mall of America visit-so close to everything and the shuttle service is very convenient to get to the light rail into the city as well. Clean, comfortable, free breakfast, good rate, nice pool area. October 15, 2014
Rated 4.0 out of 5.0 by Staff is second to none! The p.m. staff person, Joe is the best! He really made my experience here amazing! The bed October 14, 2014
Rated 5.0 out of 5.0 by Clean and comfortable The room was clean and comfortable. good Internet access. October 13, 2014
Rated 5.0 out of 5.0 by Nice valuable hotel near the airport and less than 2 miles from Mall of America I like the service and the cleanliness of the Holiday Inn. How close the hotel was from Mall of America. The value was great highly recommended. The hotel have a shuttle for the airport and Mall of America too. October 13, 2014
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