Rated 4.2 out of 5 by 45
Rated 2.0 out of 5.0 by Waterfall3fans Cleanliness in bathroom
We have looked forward to our stay in Brevard each year for the past 3 years. This year's experience was not very pleasant. The bathroom sink drain was plugged and water backed up terribly in the sink. Why that had not been repaired before we were given the room was a surprise and even more so when it was not fixed before our 2nd night's stay after we had reported it that morning.
There was mildew on the shower curtain which again surprised us as this was very visible and not cleaned before we arrived. We stayed in 2 other Holiday Inn Express locations within days of staying in this one. Our service was much better with theirs at a lower price.
In the past, we have told friends and family to stay at this hotel in Brevard. We don't know after this experience that we would do that for this location.
November 3, 2013
Rated 5.0 out of 5.0 by StressedMOG Great Stay durning a stressful weekend
I can't say enough about how wonderful our stay was this past weekend. The staff was friendly and helpful. Each time I came through the front door , the desk staff greeted me with a smile. They made it possible for me to have the jacuzzi suite for 2nights f our stay.. If you want a wonderful suite with lots of space and hot bath, the jacuzzi suite is the way to go. Thanks to the staff and especially our housekeeper for making our busy stressful weekend less stressful.
October 30, 2013
Rated 4.0 out of 5.0 by Cshell575 Nice place
Nice corner room in a quite little town. The breakfast was good.
October 25, 2013
Rated 5.0 out of 5.0 by SleeplessInHenderson Great stay in Blue Ridge Mtns
Two thumbs up. Great place to base yourselve to visit the blue ridge mtns, easy access to Asheville and Hendersonville, the Blue Ridge Parkway and Picquah Forest. Very clean and pleasant. Good beds. The girls clean the rooms well and breakfast is good. Nice staff.
Avoid the Hendersonville hotel.
October 22, 2013
Rated 5.0 out of 5.0 by NCorbust Great service, friendly staff, comfortable rooms, great location
Provided everything we needed and was close to many attractions
October 17, 2013
Rated 5.0 out of 5.0 by RLC29 Great all Around Experience
I stayed at this holiday inn from Oct. 8th thru 11th, 2013. I had a beautiful and spacious 1 King Bedroom with a separate Living room and dining room, very clean, Micro Refrigerator and Microwave in the room. Very relaxing and Continental Breakfast each morning fit for a king. I recommend this hotel to anyone that will be visiting the Brevard, NC area.
October 15, 2013
Rated 4.0 out of 5.0 by Marriageone Even when it's difficult
We had a lovely stay at this facility. The room was spacious and well appointed. Obviously very comfortable. However, on our last night we had a problem will the AC dripping a lot of water onto the floor. In short order this was making an awful noise and this started oround 3am. I calld the front desk and they shut off the AC from there. By 4am, the machanical engineer was in the room and by 4:30am, the leak was stopped and he was gone. We lost some sleep that night, but later that morning when we checked out, the manager refunded a substantial portion of what we had paid for that night. I'm not saying that what the manager did was a surprise, but it was the right thing to do and that is worth noting. When we are in Brevard agin, we will stay at this location. Well done! To all involved.
October 9, 2013
Rated 3.0 out of 5.0 by madron Poor Internet Service
I have complained about the Internet Service for years with no effect. It is very poor and unreliable. We will research other areas to vacation because of this. We also were not allowed to relax in the chaise lounge chairs pool side as we have always done in the past. We were quite disappointed with this stay.
October 8, 2013