Rated 4.2 out of 5 by 98
Rated 4.0 out of 5.0 by ProdigalSon Quality facilities
There was a small kerfuffle at check-in, but it was fixed quickly. The room was quite comfortable for two adults and two children, who enjoyed the pool immensely. The exercise room is small but had good equipment. I would have appreciated more variety at the complementary breakfast, but the food was tasty.
July 16, 2014
Rated 5.0 out of 5.0 by teach54 Lovely room and grounds
Very impressed with room. It was large and comfortable. Location was very convenient for our needs. View from pool area was scenic and peaceful. Staff at front desk were very helpful providing answers to questions on local places and requests. The hotel was close to where we wanted to go in Brevard, but seemed to be off in a nice and secluded mountain area. Being from Florida, we really enjoyed the feel of being in the mountains while being in town.
July 16, 2014
Rated 4.0 out of 5.0 by Strassy Great night's rest in Great Location
Hotel was located well. Staff was friendly, and room was clean, and quiet. Breakfast cold options looked ok, but I had the bacon and eggs. Eggs were tasteless, and bacon overcooked. Bottom line: GREAT NIGHT'S STAY….FOOD will fill you up, but not that tasty.
July 15, 2014
Rated 5.0 out of 5.0 by Menicola N/A
Overall quality of this hotel was very good, stall was very helpful in giving directions to my destination as well as pointing out places of interest along the way and best and fast route to Ashville Airport. The next time we will be in the area which will be September of 2014 we will return to this location.
July 12, 2014
Rated 5.0 out of 5.0 by 80nola Fantastic handicap-accessible room
Overall, this was an excellent experience. I would not choose to stay anywhere else in the area. As a person with limited mobility and other physical problems, I appreciated the design of the bathroom--with two minor suggestions. I could not adjust the position of the seat provided for the bathtub. Also, using the handle on the hand-held shower head is very awkward.
The room itself was fine, except that the microwave didn't seem to work. It was not a major problem for me, so I didn't report it.
My biggest complaint was the difficulty in accessing the Wi-Fi network. The directions that were provided did not work properly. I had to work around them to finally get it to work. As a result, I did not turn my computer off, because I didn't want to go through the hassle of setting it up again. I prefer to turn it off when I am not using it to avoid hacking and reduce energy consumption.
When I travel, one thing I dream of is being able to have a simple breakfast with items from those supplied in the lobby delivered to my room for a fee. Again, it is difficult for me to move around and takes me extra time in the morning. Any hotel chain that offers this service--maybe only to those who are in handicap-accessible rooms--would gain a customer for life!!!
The staff was very helpful. I did find the increase in room rate over the holiday to be a bit steep.
I would not hesitate to recommend this location to anyone.
July 10, 2014
Rated 4.0 out of 5.0 by running fool fine hotel for our needs
Overall good stay. Clean rooms, clean bathroom, overall nice environment. Good, attentive staff. Breakfast so-so. Omelets did not taste good. Likely fake eggs. In general, would recommend.
July 8, 2014
Rated 2.0 out of 5.0 by Hammer10 Lack of breakfast
Don't expect breakfast as advertised. And if you ask, you will be told to wait until the next day for food.
July 6, 2014
Rated 3.0 out of 5.0 by David466775 Fell Short on one of biggest days of year
Big camp turnover day. That was the day one of the housekeepers decided not to come in. So when I arrived at 6pm our room wasn't ready. Fortunately, the staff jumped on it and we had a room 20 minutes later.
The next morning at breakfast, there was no milk for all the kids staying. How can they run out of milk?
Bed was not very comfortable.
Staff was very nice and tried to be accommodating but they appear to be trying to get a lot done with limited resources.
July 5, 2014