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Rated 3.8 out of 5 by 184 reviewers.
Rated 1.0 out of 5.0 by Bath Towels - They lost my personal own towels. - Also Air condition unit was noisy all night. July 27, 2015
Rated 4.0 out of 5.0 by Excellent Staff support The staff go out of their way to make up for the poor infrastructure. Their friendliness and courtesy makes you forget every else and helps you relax. July 23, 2015
Rated 5.0 out of 5.0 by great easy to use and get to next door to 24hr mcdonalds and close to the M6 makes it easy to use July 16, 2015
Rated 2.0 out of 5.0 by Air Con problem - can't sleep properly Arrived 11pm on a warm night (room temp 27 degrees) and switched on the air con. Within an hour the aircon motor had warmed up and began to make an annoying whirring noise and caused the grill to resonate making even more noise. Up I get to switch it off, 30 mins later the room is boiling hot again ... all night. Got about a couple of hours sleep max. Reported to reception " Yes we know about that in some rooms - sorry - we're still waiting for the spare parts" If you're staying in this hotel recommend you make sure you're not staying in a room "waiting for spare parts" July 13, 2015
Rated 4.0 out of 5.0 by Best sleep for Crewe Station area. 5 min stroll from station to a comfy bed in an air conditioned with great showers and bar snacks and mini breakfast bar. Handy for exploring this part of Cheshire. July 7, 2015
Rated 3.0 out of 5.0 by Below Standards but friendly and helpful Staff Maintenance of the room was below standards - black marks on the walls all over, and damp marks on the bathroom ceiling. Food and beverage - I've ordered dinner fish and chips and Nachos. There was no mash pees, instead I was offered oily onion rings. The fish, chips and the onion ring were really bad, no taste what so ever, bland and oily and the nachos were dry with too much cheese that was heated in a microwave so some of it was still cold and disgusting. Room was not what I was expected from HIE and definitely not the food, I would prefer to go to Mc Donald’s across the road which will probably taste better and cheaper. The positive things were the breakfast - good variety, fresh, good and simple, and the staff were very helpful and friendly. Average hotel, bed was compy, free WiFi with good coverage around the hotel and good location for my needs, however if you are looking to have a nice dinner avoid the hotel menu and go somewhere nearby. July 6, 2015
Rated 5.0 out of 5.0 by Comfortable and clean Stayed here on business so was important to have wi-fi which was a good speed and easy to access. It was a comfortable, clean room with blackout curtains for a good sleep. I stay away a lot and don't always sleep that well because of it but I slept like a log both nights due to it being a comfy bed and pillows, plus nice and dark. More options on the dinner menu would be good as we had to venture out as there was nothing that took our fancy - it was very warm so salad options something light would have been nice. Apart from that - all good July 6, 2015
Rated 4.0 out of 5.0 by Very Comfortable room and bed. Good value I stayed in the holiday Inn while on business. The room and bed were very comfortable with good air conditioning. The staff were very helpful and friendly. My only disappointment was the quality of the evening meal served July 3, 2015
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