Rated 4.1 out of 5 by 69
Rated 4.0 out of 5.0 by Dahlonega comfortable bed and great service
It was a comfortable stay at this hotel. Diane, at the desk, was helpful and pleasant throughout our stay. Thank you.
February 26, 2014
Rated 1.0 out of 5.0 by bjackson5195 Horrible Experience
This was one of the worst hotel experiences I have ever encountered. Not only was my account charged 3 times, but the refunding process was awful. Due to the hotels mistake in charging my account 3 times I have had to file a dispute with my bank and have had a number of charges from my bank for being over-drafted. The staff was unhelpful and rude and the worst thing about it is that I have spoken with the manager every time and she was very rude and inconsiderate. I would not recommend this hotel to anyone due to the inconvenience I have had to go through.
February 6, 2014
Rated 3.0 out of 5.0 by frog61267 Not the best night's sleep
The place is newer and very clean. Staff was okay. Good location. Main complaint was that the wall heater would vary from 60 to 80 degrees, and the only way to adjust it was to manually turn it off and on all night. Didn't discover it until late in the evening, when I needed some warmth. I'm sure they would have moved me, but that shouldn't have to be my problem. For the money, it wasn't a deal.
December 23, 2013
Rated 4.0 out of 5.0 by Tatkins27 Great location to college
The staff was very friendly. The decor needs improvement. I had a suite and my son slept in the pull out sofa and he said it was very uncomfortable. Please improve the sofa beds. The room was clean and neat. The breakfast was good to be free. My husband and I will be staying at this hotel again in the near future.
December 8, 2013
Rated 5.0 out of 5.0 by Southerngirl45 As always, it was great!
We had a great room and enjoyed our stay a great deal. The front desk staff is always helpful and friendly. We checked in quickly and were upgraded to a really great room. Have been staying here for over 6 years several times a year and the consistent quality is amazing.
November 28, 2013
Rated 4.0 out of 5.0 by Gailmm Dependable choice in area with limited hotels avaliable
The hotel is typlcal of those in the HIE chain: clean, good breakfast, well appointed room. I do think the increase in weekend rates was a bit steep considering this is the off-season: before the holiday week and foliage gone.
One concern I have is one with most hotels: difficulty in darkening the room and noisy heat/air.
November 23, 2013
Rated 4.0 out of 5.0 by jo1jpe nice area
the hotel dated needed upgraded,staff were very good doing everything right, breakfast so so, rooms ok.no indoor pool
November 19, 2013
Rated 5.0 out of 5.0 by Wayne007 Very clean and neat
Only an overnight stay, but hotel was clean and neat.
November 19, 2013