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Rated 3.3 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by Clean rooms, friendly staff, nice breakfast After reading some of the reviews, we were concerned about the location of the hotel and security. Upon arriving, we were pleased to see the hotel was in a nice area and had a feeling of security. The check-in process was quick and easy and the front desk lady was very friendly and helpful. The rooms were clean and comfortable. Breakfast the next morning was very good with fresh cinnamon rolls and a variety of donuts, as well as other breakfast foods. The staff were all very friendly and helpful. August 16, 2014
Rated 5.0 out of 5.0 by Alkways a pleasure staying here This was my 2nd stay. Highlight was the young lady at the front desk Annie. She was amazing. Had no complaints about the hotel at all. The rooms are modern and clean. Slept like a baby. Staff was friendly. Breakfast was good. No complaints at all. August 15, 2014
Rated 5.0 out of 5.0 by Great customer service and comfy, inviting room. My husband and I have always found Holiday Inn to be one of our favorite places to stay in the States as well as abroad. The Holiday inn, Barcelona Spain and Rome are just as nice as the ones here. The staff is always cordial, attentive and well mannered. This hotel in West Atlantic City was recently renovated to include the breakfast area as well as the check in desk in the same area as the hotel proper. Prior, you had to walk to a different area at the entrance to the grounds in inclement weather. The breakfast area is kept clean and there is a variety of breakfast foods to chose from, in both hot and cold items. The 'do it yourself' pancake machine is very popular. You really have to be picky if you don't find something to enjoy. They offer scrambled eggs, cheese omelets, bacon, sausages, hard boiled eggs, cereals, a variety of breads, waffles, pastries, juices, coffee. On weekends though, they could use extra seating, it gets packed. Our server Perry was very personable and attentive. Can't wait to return. Thank you Holiday Inn for making our stay special. Lourdes August 14, 2014
Rated 1.0 out of 5.0 by Chemically fumigated The entire hotel smells like a chemical factory, and our room must have been recently fumigated. The carpet was literally wet with humidity and/or chemical cleansers. We did not dare to take off our shoes. Windows do not open so there was no way to get fresh air into the room. Air conditioner clanged and rattled away all night but without making much of a dent in the humid and chemical laden air. August 14, 2014
Rated 4.0 out of 5.0 by Reward Nights Not bad for reward nights, had some issues with the elevator's being extremely slow. Perry: The person in charge of the breakfast area, was Outstanding Still waiting on the credits we were promised. The only disappointment was the room next to ours, were having a party until the early hours and the front desk did nothing about it. August 13, 2014
Rated 5.0 out of 5.0 by AC Weekend Trip Over best price an value for your trip to AC. A little off the beaten path but worth the price. Will be staying again August 13, 2014
Rated 4.0 out of 5.0 by Comfy One thing I remember and would like to share about my stay here is that, when I was laying in my bed, I felt like I was in a fairy-tale. Everything was so soft and puffy, surrounded by pillows everywhere. I had stayed at many different hotels during my vacation. This one was BY FAR the best! August 13, 2014
Rated 1.0 out of 5.0 Bad ServiceI I will never stay at this location again. The staff were very disrespectful and had nasty behaviors. The service was very poor. I will never recommend anyone to stay at this location. August 13, 2014
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