Rated 4.3 out of 5 by 25
Rated 4.0 out of 5.0 by Birddog44 Very Friendly Staff
The overall stay was very good. Friendly staff. Clean and comfy room. Don't expect to park a large truck in the parking lot and then get out when it is busy though. That is the only complaint about my whole experience.
September 11, 2014
Rated 4.0 out of 5.0 by ricky999933 Good hotel
Great bed. I really think that it made a difference in my enjoyment. cant wait for the next stat.
September 2, 2014
Rated 5.0 out of 5.0 by Horse of different color Best Sleep - Must be a 'Bowling Ball' Mattress - Friendly Service
The Front Desk Person was quite willing to accommodate our early arrival at about 1:30 PM whereas another hotel close by absolutely would not let us have the room until 4:00 PM.
Also, the mattress was definitely of excellent quality. We had stayed in an excellent hotel in Banff just 2 weeks earlier and their mattress was no where near as good as the Holiday Inn Express.
We were quite impressed with the pancake making machine for the breakfast buffet. Just push the button and about 2 min. later 2 pancakes rolled out at the end. Breakfast is offered until 9:30 AM, but I would suggest you offer it until 10:30 or 11:00AM on the weekends and holidays. Coming from a wedding the night before that ended at 2:00 AM, made it a rather early morning for us to get up and still get breakfast.
Our booking was for a wedding group. We were quoted one price but billed another because not enough people had booked in the hotel. I suggest you indicate that in the confirmation email so people aren't caught off-guard by the increase in price. I must say though that the increase was only about $10.00 which was not significant.
Overall, our stay was excellent and we would recommend this hotel to our friends and family.
August 30, 2014