Rated 3.7 out of 5 by 70
Rated 4.0 out of 5.0 by jbkb Great Staff and location of hotel
We only had one problem during our stay and it happened on the first night. Someone took a cigarette lighter and set off the sprinkler system and fire alarm on the top floor of the hotel. This caused the elevator area to flood. The fire chief had everyone leave their rooms and go to the lobby. All rooms except the top floor were able to return around 10:00pm. Unfortunately we were on the top floor and could not return until around midnight. We had to wait until all the water was cleaned up. Fortunately the water was contained to the hallway and only a room or two. The staff did every thing they could to make the inconvenience bearable. They were very apologetic and went around offering beverages and cookies. Other than that, everything was great!
July 25, 2014
Rated 1.0 out of 5.0 by phoenix1234 Overbooked
Room booked was not available, forced to sleep on floor.
July 25, 2014
Rated 2.0 out of 5.0 by disappointed 5 not satified
Booked my room in June second for a July 18 th stay. Checking in at 4:00 pm I was informed that they had over booked and my room was assigned out. Yes they dropped the price and offer a cot so I took that . The cot was terrible , you lay on it and you sink almost to the floor , complained and was told they had no more mattresses , and sent up a blanket . Never again !!!!!!!!
July 23, 2014
Rated 5.0 out of 5.0 by mblair1973 Friendly front desk staff, quiet rooms and great view
Upon check-in the staff were very friendly. Getting into our room was a quick process and we found the view of the park and Capital beautiful. Even though the room was near the elevator the room was very quiet without any city traffic noise either.
July 23, 2014
Rated 5.0 out of 5.0 by JimBOB 122 great bed
clean room, best mattress I've found lately in a Hotel. Internet excellent and reasonable fast and easy to connect. TV fine though a little limited in the channels I prefer ie FOX. Water softer than at most Hotels.
July 22, 2014
Rated 5.0 out of 5.0 by Maine Pines Worth a Good Look
We found the hotel to be comfortable and pleasant with a great staff. We found the bed to be super comfortable. We had a problem the last night there with an uncooperative AC unit, but it was tolerable and I wouldn't down grade the place for that issue. The hotel is on the free downtown shuttle service which gets you to just about anywhere in the downtown area. It is directly across the street from the central park which was the site of a free jazz festival. Two great eating spots within a very short walking distance.
July 21, 2014
Rated 2.0 out of 5.0 by Minah1 Good Service, Bed was confortable
I expected better because this hotel was referred to me. I was very disappointed. No luxuries or extra amenties. No kitchen areas or use of microwave that I was aware of. Odd smell in room and hallway. Poor quality air conditioner.
July 18, 2014
Rated 4.0 out of 5.0 by rjqrobin Incredible view
The room was great and if you get a room at the front you will have a fabulous view. We stay here every year and enjoy it immensely. Other than one flippant desk clerk the staff is lovely and friendly and helpful. We will continue to stay here if the price doesn't continue to increase too much.
July 17, 2014