Rated 4.0 out of 5.0 by katrlc outles please
I love this holiday inn express, the staff is wonderful, the fitness room is great, the hotel is easy to get to but the outlet situation in the rooms is not so good. I understand this is going to be addressed in the planned renovation.
May 9, 2013
Rated 4.0 out of 5.0 by rusty2643 Good, kinda pricey
I like the Kuerig coffee maker, that was cool to see. There's not a lot of outlets so plugging in an iron was awkward.
Overall one of the better Holiday Inns
April 29, 2013
Rated 4.0 out of 5.0 by Jamaine Good value & staff
We stayed here for a weekend of cheer competition. The price was right, it was close to the convention center and all of the staff that we interacted with were polite and helpful. The only con of our stay is that there were at least 4 nightclubs playing loud music into the night. Thank goodness we were exhausted from our day activities otherwise, that noise would have kept us up all night. The only thing between the hotel and those clubs is a parking lot (not a great sound buffer).
In the future, we will request a "park/city view" room to keep the dance party from seeping into our dreams.
April 3, 2013
Rated 5.0 out of 5.0 by lsm2013 My stay
The best staff!! Tasha made my stay perfect. Lisa and others whose names I don't know made me feel comfortable. My first time in Hartford and they helped with parking and restaurants. A very clean room.
March 24, 2013
Rated 4.0 out of 5.0 by NancyY Changes
The breakfast selection went downhill this year. I missed the yogurt, other types of eggs, etc. Sorry that the Holiday Inn did not do a deal this year for the Rutgers Womens' Cagers Club. For many years you offered a deal, with all of the people being mature adults-most over 60. WE gathered in the breakfast area each night, which we really enjoyed. I think you lost a lot of business by not having the Cagers at the HI for the Big East Tournament. We only had about 10 people at breakfast each day. Missed the whole group. Please reconsider for next year. The regular cook-hostess is wonderful, the housekeeping was great, and the guy who I think is maintenance remembered us and is always pleasant. The front desk was also nice.
March 18, 2013
Rated 3.0 out of 5.0 by Bearman Had better rooms at other Holiday Inn Express'
The room was small, could not get the first 7 channels on TV, no microwave or refrigerator. Stayed 4 nights, these amenities would have been nice to have.
March 12, 2013
Rated 2.0 out of 5.0 by Visitor1611 Beautiful View, Rude Desk Staff
As soon as we got out of the car, we were approached by a man asking for money. I immediately felt unsafe, and that feeling remained throughout our stay. My husband gave this man some money, and we went inside. The lady at the desk told us our room wouldn't be ready until after 3:00, if one was available. My husband told her we had a reservation, and she snapped at him in a very rude way. I was so taken aback by it all that I started looking for a different hotel. My husband resolved the issue and needed to stay there because it was close to his business meeting, and he wanted me to see the beautiful view. My husband travels frequently and holds preferred status at almost every hotel, including Holiday Inn. I'm sorry to say that this hotel is not up to your usual standards.
March 7, 2013
Rated 5.0 out of 5.0 by vborough 2 Star Price - 4 Star quality - 10 Star location
Excellant location in downtown Hartford. The price was very affordable. Room was very comfortable with all the neccessities.
Breakfast was a little on the down side but that was understandable concidering the place was packed on Saturday night due to the George Strait concert a couple blocks down the street. Monday mornings breakfast was great. Priority Club members make a note of this location when visiting Hartford.
March 2, 2013