Rated 3.9 out of 5 by 36
Rated 5.0 out of 5.0 by Dave2323 Last Stay
Every time I come into the area I stay at this property. From the time I check in to the time I check out the staff is wonderful and willing to assist me or any other guest that arrives. My last stay I was in line to check in the individual in front of me was having issues checking in. The front clerk bent over backwards for the gentleman and got him a room. This is true dedication to not only the property but to the guests.
November 11, 2013
Rated 5.0 out of 5.0 by DonZZZ Comfortable beds and pillows
I liked the solid bed frames. The beds were firm with a soft top. Pillows had a variety from soft to firm
October 27, 2013
Rated 5.0 out of 5.0 by DonZZZ Morning Breakfast
Weekend Morning breakfast is very crowded. Maybe use second room for overflow. Maybe break up food bar in two places
October 24, 2013
Rated 1.0 out of 5.0 by Lea1979 Bad experience
Hotel was ok not very clean but ok . When I booked a package for 2 day in triple play and one night stay it was not saying that u can't go to the park unless u re checked in and the checking time is 4 pm and that only gives u 6 hours to the activities and the next day park won't open till 10 and you have to drive home at some point at least around 4 pm , so basically that only gives you one day at the park but package is saying 2 day and u get charged for 2 days . It's not right . When I called to complained General Manager was offering me to buy extra pass of 40$ to the triple play for 4 of us that would be another 160$ very unprofessional . I would never stay here again . Front service was not very friendly just bad experience and will not return ever again here at this location !!!!
October 23, 2013
Rated 1.0 out of 5.0 by taxman01 Very disappointed
I was not impressed. The beds were terrible. They sagged in the middle and were uncomfortable. The swimming pool was closed sunday night. The attached triple play would not even deliver any foods to the rooms and their food was terrible. We had pizza and it was worse than a 98 cent pizza from the store and they sold for 17 dollars. Next time I will be staying elsewhere. the breakfast had no variety. The same thing every day and we stayed there 3 days.
October 4, 2013
Rated 4.0 out of 5.0 by ampguard Mattres's need replaced in rm 114
Mattress has a major sink hole in the middle on bed closest to the bathroom, probably time to replace it.
October 2, 2013
Rated 5.0 out of 5.0 by LJ50 Comfortable and clean.
Each time I have business in Coeur d'Alene, Idaho I always make it a point to stay at this Hayden Lake Holiday Inn Express. The afternoon/evening cookies are a nice treat. Security is good. Privacy is respected. The bed is always comfortable. Being a block or so off the highway, it is quiet. A very nice place indeed.
September 23, 2013
Rated 5.0 out of 5.0 by Kgirl Perfect Family Spot!
We stayed here over a weekend recently and loved it. The hotel is nice and rooms clean, updated and well layed out. The beds are comfortable. The continental breakfast is wonderful and has almost anything you could want for breakfast! The attached "Triple Play is awesome and my kids loved playing there when we weren't at Silverwood (the nearby theme park). The only amenity I wish the hotel had was a pool and hot tub. Guess it doesn't because of the attached water park. We would definitely stay here again and again!
September 20, 2013