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Rated 4.3 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Great hotel for golf and some of the best staff I come across Chose this hotel for its closeness to many golf courses and what a good decision that was , the hotel is in a lovely area with Marco Pierre white restaurant attached , Mat the new starter was absolutely brilliant and so friendly and helpful from the minute we walked into the restaurant , Jamie on reception is also very helpful and friendly and Jo is also brilliant , friendly and helpful , they are a credit to the Hotel and the whole Holiday in Express chain . The rooms are very spacious and clean but the bed was rather soft , the breakfast is good and you get a decent choice August 27, 2014
Rated 4.0 out of 5.0 by Two night stay Very clean hotel that looks as though the rooms had recently been updated. Breakfast facilities were limited especially when busy and the area around the breakfast room could have been kept cleaner i.e. food spilt on floor and no glasses, cups, plates. August 25, 2014
Rated 2.0 out of 5.0 by Beware weddings! Excellent quality Holiday Inn environment, as I've come to expect, although the breakfast facilities were cheapo whilst the price was similar to proper H.I. hotels. Beware the function room and visiting DJs! - ensure that your room is located well away from the front of the hotel and you'll probably get a great nights sleep. August 20, 2014
Rated 3.0 out of 5.0 by All good except the mattress! Stayed in room 122...a lovely room except for the terrible mattress. Soft and bouncy may suit some I know, but this one was ridged and lumpy too and obviously needed replacing. Apart from that would definitely stay again...good location, clean, basic but OK breakfast, free internet connection and parking. August 14, 2014
Rated 5.0 out of 5.0 by Second stay This is a little gem on the Wirral. It has given us the opportunity to walk the area coastal and the Wirral way. The staff are very friendly and the room was clean and really comfortable. We would just say that the door closures should be quieter as we were woken up by a wedding party returning to their rooms because of this. That night was a Saturday so not surprised there was a wedding . Would definitely come again and happy with the complimentary breakfast which is all you need to start the day. August 11, 2014
Rated 5.0 out of 5.0 by Good Value Hotel We enjoyed our stay and we were generally very comfortable. Only slight grumble would be presence of some sort of extractor unit outside the room (225) which was initially annoying at night but became less so as we got used to it and then didn't notice it. Breakfast is basic but adequate and more than suffcient for us and of decent quality. We have stayed before and would be happy to stay again August 11, 2014
Rated 5.0 out of 5.0 by Clean Rooms, Lovely breakfast Spacious clean rooms, clean bathrooms, Good service, good surrounding area. Lovely breakfast, Kids loved the hotel, Recommended. August 7, 2014
Rated 3.0 out of 5.0 by Nice hotel shame about the breakfast Hotel well placed close to centre of Hoylake and Golf Courses. It is well maintained, clean and rooms modern with walk in shower. However breakfast and service are the second worst I have experienced in any IHG hotel. Quality of food and drinks very poor - stale croissants, tinned fruit, hot and cold drinks machines both not working correctly during the whole of our stay (4 days) dispensing water with a tint of orange and black coffee irrespective of drink selected. The hot items looked rather dubious so we steered clear of those. Staff did not appear to be bothered about the problems. There are a number of poor reviews for the breakfast and trying to save pence on the breakfast is detracting from the rest of the hotel's performance. Front desk staff unable to correctly programme room keys for more than one day so each day another call to the front desk to come up to the room with a new key. They also did nothing about the slow draining shower that spilled over into the bathroom each time it was used for more than a few minutes. July 31, 2014
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