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Rated 4.2 out of 5 by 181 reviewers.
Rated 5.0 out of 5.0 by Jan 15th Another comfortable stay in Hoylake. Nice beer and meal in Marco's. As usual friendly staff who made me feel welcome and want to return. January 20, 2015
Rated 4.0 out of 5.0 by surprisingly good breakfast kind of average, everything else absolutely fine! January 19, 2015
Rated 4.0 out of 5.0 by Hoylake in January We enjoyed our stay at the Holiday Inn Express, Liverpool - Hoylake. The attitude of the staff, close proximity of public transport and the large car park were plus points. The room was not as warm as we would have liked and I have had better breakfasts in other hotels are the not so good points. But overall it was good and if we ever need to go back to Hoylake we would check out the availability of rooms at this hotel first. January 19, 2015
Rated 4.0 out of 5.0 by mrs fillingham the hotel was clean and comfortable, the staff friendly, the bedroom doors banged a lot disturbing sleep and the breakfast was awful for this reason I wouldn't stay again, if they improved their breakfast and made doors quieter. everything else about the hotel was excellent. January 19, 2015
Rated 1.0 out of 5.0 by Worst Holiday Inn stay ever This was the worst IHG hotel stay I have had anywhere in the world. On arrival for a late December stay the heating was not on in my room. On two occasions the electronic entry lock on the room door did not function. Staff said it was an intermittent fault and I needed to persist. Worst of all there was no hot water for a morning shower, apparently due to an engineering fault. Then at breakfast there were no plates, no cutlery, no bread rolls, when I arrived and the coffee machine did not work. I am a Platinum Elite member of the IHG hotels programme and use IHG hotels often. Thankfully this was an untypical experience. My visit was to recce the hotel for a golf trip on the Wirrral. Needless to say it is unlikely I will be following this up, without a major change in the hotel's approach January 9, 2015
Rated 1.0 out of 5.0 by Not the usual standard Very poor quality mattress in room 1, dirty crockery in breakfast area, even lees choice of food for breakfast and broken coffee machine. Not even a reduction when checking out, whereas at least one competitor would not have charged at all. January 9, 2015
Rated 5.0 out of 5.0 by Lovely night away at a lovely little hotel! Stayed here on a deal that included dinner in Marcos restaurant as well. My husband and I had a lovely stay, this hotel is above standard for what I would expect for an Express hotel, and I wouldn't hesitate to stay again or to recommend to others. Fantastic staff, lovely rooms, great food both in Marcos and in the form of the hotel breakfast. January 7, 2015
Rated 5.0 out of 5.0 by Good convenient hotel A good hotel very convenient for visiting Liverpool. Very good train service from Hoylake into Liverpool .making this hotel an ideal base for visits to the city. Clean, comfortable rooms(ours had a balcony too) with comfortable beds. Good breakfast. All in all, excellent value for money. January 7, 2015
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