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Rated 4.3 out of 5 by 136 reviewers.
Rated 2.0 out of 5.0 by Beware weddings! Excellent quality Holiday Inn environment, as I've come to expect, although the breakfast facilities were cheapo whilst the price was similar to proper H.I. hotels. Beware the function room and visiting DJs! - ensure that your room is located well away from the front of the hotel and you'll probably get a great nights sleep. August 20, 2014
Rated 3.0 out of 5.0 by All good except the mattress! Stayed in room 122...a lovely room except for the terrible mattress. Soft and bouncy may suit some I know, but this one was ridged and lumpy too and obviously needed replacing. Apart from that would definitely stay again...good location, clean, basic but OK breakfast, free internet connection and parking. August 14, 2014
Rated 5.0 out of 5.0 by Second stay This is a little gem on the Wirral. It has given us the opportunity to walk the area coastal and the Wirral way. The staff are very friendly and the room was clean and really comfortable. We would just say that the door closures should be quieter as we were woken up by a wedding party returning to their rooms because of this. That night was a Saturday so not surprised there was a wedding . Would definitely come again and happy with the complimentary breakfast which is all you need to start the day. August 11, 2014
Rated 5.0 out of 5.0 by Good Value Hotel We enjoyed our stay and we were generally very comfortable. Only slight grumble would be presence of some sort of extractor unit outside the room (225) which was initially annoying at night but became less so as we got used to it and then didn't notice it. Breakfast is basic but adequate and more than suffcient for us and of decent quality. We have stayed before and would be happy to stay again August 11, 2014
Rated 5.0 out of 5.0 by Clean Rooms, Lovely breakfast Spacious clean rooms, clean bathrooms, Good service, good surrounding area. Lovely breakfast, Kids loved the hotel, Recommended. August 7, 2014
Rated 3.0 out of 5.0 by Nice hotel shame about the breakfast Hotel well placed close to centre of Hoylake and Golf Courses. It is well maintained, clean and rooms modern with walk in shower. However breakfast and service are the second worst I have experienced in any IHG hotel. Quality of food and drinks very poor - stale croissants, tinned fruit, hot and cold drinks machines both not working correctly during the whole of our stay (4 days) dispensing water with a tint of orange and black coffee irrespective of drink selected. The hot items looked rather dubious so we steered clear of those. Staff did not appear to be bothered about the problems. There are a number of poor reviews for the breakfast and trying to save pence on the breakfast is detracting from the rest of the hotel's performance. Front desk staff unable to correctly programme room keys for more than one day so each day another call to the front desk to come up to the room with a new key. They also did nothing about the slow draining shower that spilled over into the bathroom each time it was used for more than a few minutes. July 31, 2014
Rated 5.0 out of 5.0 by one night stay Perfect location for us for one night, went to a wedding in West Kirby and then to see the Liverpool golf club. The hotel exceeded expectations. we stayed in room 119 , large very clean and comfortable, great friendly staff. Ideal for a short stay July 31, 2014
Rated 1.0 out of 5.0 by Hot room and mediocre servcie Arrived to a pleasing looking hotel. Surprised to find a wedding being conducted in a HIExpress! Room was so hot we could not relax in it so had to go out or sit in reception (which had AC). Noise from extractor unit outside room window went all night and prevented me from sleeping at all. Reception reluctantly agreed to give us another room for the second night which was much cooler due to larger windows and was away from the extractor unit noise so sleep was better. Some bathroom fittings were broken (in both rooms) and no spare toilet rolls were provided! July 31, 2014
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