Rated 4.3 out of 5 by 127
Rated 5.0 out of 5.0 by susilou Lovely staff and comfortable room
A Pleasant weekend was spent in this Holiday Inn - lovely friendly staff nice clean room and lovely weather!
July 9, 2014
Rated 5.0 out of 5.0 by big ian masterchef with hannah and jo
another enjoyable stay at our favourite hotel! Mighty impressed with the food produced by the new chef at marcos(or should that be hannah and jos-themainstays of the restaurant)
July 3, 2014
Rated 4.0 out of 5.0 by Anon98 Bedroom facilities
I have commented on this several times before and the rooms are really very good and these comments are meant to be constructive, but it would be so much more convenient if there were some drawers in the bedrooms. Just a small pod of say 3 drawers under the desk to keep small items in, rather than having to put things back in the suitcase, would be ideal. Living out of a suitcase for several nights is not easy and the room always seem to be littered with odd items of worn clothing!
The disabled room we used is on the 2nd floor which, because there is a lift is OK ,but a room on the ground floor would save going through two heavy fire doors and the lift and so be much more convenient for wheelchair access.
July 1, 2014
Rated 5.0 out of 5.0 by Bessie28 Excellent Hoylake
We have just spent three delightful nights at Hoylake Holiday Inn Express. The staff were most helpful and courteous throughout our stay. The rooms were excellently furnished and the shower room very modern in design and cleaned to within an inch of its life each day. The breakfast was the same every day and never truly hot but nevertheless very adequate. If there is anything to complain about it would be that for anyone with wheat and milk intolerances it made breakfast quite challenging but not impossible. We used the local train to access Liverpool and thoroughly enjoyed our time there. It was a bonus to find a very reasonably priced hotel/pub over the road for an evening meal. We look forward to our next visit.
June 30, 2014
Rated 3.0 out of 5.0 by Buttolph63 Great check in and sleep
For a first impression and overall nights sleep this hotel was perfect, exceeding my expectation based on the price paid.
Sadly, just avoid breakfast and eat somewhere else, deep fried sausages and hostile staff - never mind taking your own tray back (I think not) are just not up to the standard of service offered elsewhere in the hotel
June 30, 2014
Rated 5.0 out of 5.0 by Jack 123 overall satisfaction
My responses to your survey indicate that we enjoyed our stay at this hotel.Our room,staff service, were all excellent.
June 27, 2014
Rated 5.0 out of 5.0 by kiwiksg A quick stop over
Stayed at this hotel a couple of years ago - very happy with the hotel - some of the bedding and towels were perhaps a little older but certainly not terrible. Decent breakfast selection for a small buffet cafeteria style diner.
June 23, 2014
Rated 2.0 out of 5.0 by Bill in Moscow Ok in winter, not suitable for warm weather
The rooms, whilst well maintained, suffer from a lack of air conditioning. When I asked for a fan, the receptionist genuinely seemed puzzled.
The most disturbing aspect of our stay was when we returned late at night to find our room open. Thankfully, nothing was taken. The duty manager promised that the hotel general manager would speak to me the following day, but this did not happen.
I would like to be able to recommend this hotel, but unless and until there is a serious management structure in place, I fear that it will continue to disappoint.
June 20, 2014