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Rated 4.3 out of 5 by 337 reviewers.
Rated 5.0 out of 5.0 by Great stay Excellent hotel, very good location at an excellent price November 27, 2015
Rated 3.0 out of 5.0 by Good food in restaurant but lumpy matress We visited the hotel for a family party. There were 40 in the party. The food was very good. Unfortunately the room let the hotel down. The room was small and the sofa bed certainly not suitable for more than one child. I found the double bed mattress uncomfortable. There are other 'express' hotels which are better value. November 25, 2015
Rated 4.0 out of 5.0 by Great hotel for a short stay Great hotel for a short stay. I came for a wedding to the hotel and it was everything a short stay should be, comfortable, efficient staff and service. The only downside was that the breakfast wasn't very expansive and the quality wasn't great. But, all in all, a simple clean and very friendly hotel. November 25, 2015
Rated 4.0 out of 5.0 by Excellent Value including dinner at Marco's Very small room for a family of 4 - however it was clean and for one night was ok. The shower had hair in it from the previous guest which was rather unpleasant - but the rest of the room seemed fine. We had a dinner b November 25, 2015
Rated 3.0 out of 5.0 by Not same standard as other Holiday Inn Express Being a service provide, staff is really important when dealing with customers. After a long drive and being tired, you would expect good level of customer service. Hotel was very crowded and they couldn't manage well during breakfast. It was probably a bad day. November 17, 2015
Rated 5.0 out of 5.0 by one night in Hoylake i and my boyfriend found the hotel experience very good,the staff team are very helpful. I am coeliac and the lady in the dinning area went and got me gluten free bread and toasted it for me.a lovely gesture i was quite taken my this. November 16, 2015
Rated 5.0 out of 5.0 by Good value HIE Only stayed the one night. Check in and out speedy and accurate. Room small but adequate. Rewards membership acknowledged. Free drink offered and very welcomed. Breakfast was a buffet that had great sausages offer. We paid for a package for one night plus a 3 course meal at Marcos next door which makes that deal exceptional value November 14, 2015
Rated 5.0 out of 5.0 by Just want somewhere to stay - fits the bill! We needed somewhere to stay for a night so that we could attend a funeral in Hoylake without a 400 mile round trip, and this hotel came up when I searched for 'dog-friendly hotels in Hoylake'. Having a very large dog (a Leonberger) I had to ask if it was ok to bring him, to be assured that it was. The confirmation email did state a maximum weight of 30lbs, and a Leonberger is 140 ! Perhaps it was the fact that November is a relatively quieter time, but we were welcomed with absolutely no problems whatsoever. The rooms are comfortable enough, and we found everything to be clean and tidy. Breakfast is what you would expect - a self-service buffet type - but it provided what we needed. One major plus is the 20% discount that we got for our evening meal at the adjoining Marco's restaurant. I don't know about other staff, but Sophie at the Reception desk was very friendly and helpful at all times. For our short stay we didn't need a gym, swimming pool etc. - this fitted the bill perfectly. November 13, 2015
  • 2015-11-29 T12:06:57.376-06:00
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