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Rated 4.2 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by lovely shower This was the first time I had stayed at this Express and I was very pleasantly surprised at the very high standard. I had not asked for a disabled friendly room but this was not required as the shower was large and very low entry. I am not a great breakfast fan so like the self service buffet type Overall impression very clean very helpful staff and would certainly reccommend it to anyone visiting Hoylake or Liverpool as access and parking are great. October 13, 2014
Rated 3.0 out of 5.0 by poor shower drainage The shower was great apart from the water not draining away which meant the water over spilled out of the shower we reported this on our way our to dinner but it was still the same the next morning We again reported this when leaving and the lad on the desk did nothing to write down the problem October 1, 2014
Rated 4.0 out of 5.0 by Holiday Inn Hoylake Wirral Nice hotel, very clean and the staff very friendly and helpful. Rooms were clean and comfortable. The restaurant attached to the hotel, Marco Pierre White is extremely nice, very good service and lovely food. The only negative about our stay was both mornings we had to wait for hot food, cutlery and cups to be replenished. We were told that an order was in for more cups but we ended up using the cups from our room to save waiting round. The staff were very cheerful and helpful given that they were obviously run ragged!! September 11, 2014
Rated 4.0 out of 5.0 by Comfortable bedroom Check in got me off to a bad start/first impression as we were kept waiting at the front desk for approx. 15 minutes before anyone turned up - at approx. 8pm! Room was lovely and everything I could have hoped for. General cleanliness of hotel and room was excellent. I would definitely return there if I am in the area. September 8, 2014
Rated 2.0 out of 5.0 by Great room, terrible sleep and breakfast Room: modern, clean, spacious, good wifi, modern fittings, comfy bed and pillows. Breakfast: very poor quality. Some decent pastries but that was it. It was self-service in a hot and cramped area. Coffee was from a machine! It was served in the lobby for some reason so not at all relaxing or enjoyable. Tables were dirty and there were lots of people milling round checking out. Sleep quality: there was a wedding so people were going to their rooms all night drunk, shouting, arguing till 3am. September 5, 2014
Rated 2.0 out of 5.0 by Not happy Service was poor and the quality, not holiday inn! September 3, 2014
Rated 5.0 out of 5.0 by Excellent Service We stay at this Hotel at least twice a year and the staff are always most welcoming and helpful with any requests. It is home from home! September 1, 2014
Rated 5.0 out of 5.0 by Great hotel for golf and some of the best staff I come across Chose this hotel for its closeness to many golf courses and what a good decision that was , the hotel is in a lovely area with Marco Pierre white restaurant attached , Mat the new starter was absolutely brilliant and so friendly and helpful from the minute we walked into the restaurant , Jamie on reception is also very helpful and friendly and Jo is also brilliant , friendly and helpful , they are a credit to the Hotel and the whole Holiday in Express chain . The rooms are very spacious and clean but the bed was rather soft , the breakfast is good and you get a decent choice August 27, 2014
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