Rated 4.2 out of 5 by 136
Rated 1.0 out of 5.0 by Buck73 Over charged for stay
Was charged a 5th night and was told I would not be reimbursed. Was told after rmy stay that I could stay a Thursday and only be charged for a Thursday, but if I stayed longer would have to pay for 5 nights. I stayed the required 4 that most hotels require at the Final Four.
April 16, 2015
Rated 5.0 out of 5.0 by Nurseman1 Nice Facility
Good location near gas station and fast food for grabbing something on the go. Stayed for the Final Four event which increased daily price.
April 13, 2015
Rated 2.0 out of 5.0 by 8642 Poor experience
Our second night there the room had not been made up when we returned to our room at night. Front desk representative brought up clean towels and emptied waste baskets. We were satisfied. The following day when we returned to our room about 1:30 in the afternoon the room hadn't been made up yet. The housekeeper was making up the room next to ours. We asked if he would make up ours next. We told him we would wait in the lobby. We waited in lobby about 40 minutes and when we returned he was still in the room next to ours. We asked him again to make up our room. We returned to the lobby and told the front desk representative. She contacted him. He told her ten minutes. He called her in five minutes and said it was ready. Then next morning our alarm went off at 5:30am. We turned off the alarm and made sure it was no longer set. The following day we checked our alarm and it was again set at 5:30. The elevators were not clean, the carpets by the front door were not vacuumed for a couple days. I feel housekeeping was very negligent. Have stayed at this hotel before but do not want to return.
April 6, 2015
Rated 4.0 out of 5.0 by MSpaz Great breakfast and Pool
Awesome free continental breakfast. Check out Mike's for great food near the hotel.
April 6, 2015
Rated 5.0 out of 5.0 by Baydude Great stay! Good motel to spend time with.
Time spent at this holiday inn was well worth it. We will try to stay there again. The room was nice, the breakfast was great. having coffee available at all time was great, I am a big coffee drinker. The places to eat were located nice and close.
April 2, 2015
Rated 2.0 out of 5.0 by PBC Kirk Older Facility in Industrial Area
It's a place to lay your head when you've exhausted all other options.
It's obvious that this is an older building that has been given a face lift. The reception area appears clean, although there was an odd odor - almost like mildew.
The AC unit in the room was not in good order and as a result it didn't regulate temperature well and in fact let the cold air in to the room. It was actually hanging out of the wall box in which it was mounted.
I thought I booked a room that had a microwave and refrigerator, but once checked in I found that there was not one in the room. My traveling companion across the hall did have one of each in her room.
Housekeeping needs to pay attention to high dusting.
The room rate was high considering the time of year (March) and the location of the facility, which was in an industrial area. Fast food is your only option on foot, and if you're looking for more mainstream chain restaurants you'll need to travel one exit on the highway that is right next to the hotel.
I was alarmed by the security guard that was posted in the parking lot. He was "creeping" in the parking lot very slowly in an un-marked car with tinted windows. Through the front windshield I saw a driver and a passenger, but the passenger was sleeping in the front passenger seat of the car. I was preparing to engage in a confrontation when he exited his vehicle and approached me. Then I saw his security uniform.
I was not greeted as an IHG member and never received my complimentary "goodie bag." No big deal though.
I'd suggest staying on another property. 86th Street didn't look too bad - if you have to stay in this general area. If you're just looking for any place to stay in Indianapolis, choose another neighborhood.
April 2, 2015
Rated 5.0 out of 5.0 by Bigbob2112 Great Place to Stay NW Indy
Always clean comfortable and accommodating! Katie is the best!!
April 1, 2015
Rated 5.0 out of 5.0 by Ayness Great, clean, safe, offers a lot
This was a great hotel, very clean, great staff, large lobby with sitting areas, clean pool.
March 31, 2015