Rated 4.0 out of 5 by 85
Rated 2.0 out of 5.0 by Dolly241208 It was ok
I was happy with the location and the pricing of the hotel. But for the two days I stayed there the TV wasn't working. When I asked if it would be fixed they said it would. I also couldn't call down to the front desk because my phone was also not working. We were under a Flash Flood warning and a Tornado watch. Being a firefighters daughter and hearing alarms go off I headed downstairs to ask if I needed to go somewhere or if the weather got worse where I should go. The front desk host seemed to take this as a joke and kind of laughed it off and said "not to worry about the weather". When alarms are going off, it's hard not to worry. I used to work in a hotel, I know how they work, I wish there was better customer service.
September 12, 2014
Rated 5.0 out of 5.0 by bartman54 Exceeded expectations
I have stepped up my level of travel and will once again become a loyalist to Holiday Inn. All of my needs were met, and then some!
September 9, 2014
Rated 4.0 out of 5.0 by JTPDSP Comfortable Bed and great service
Rooms was clean, bed was comfortable, and staff was very courteous.
September 5, 2014
Rated 4.0 out of 5.0 by Jimbo1956 Excellent service
The staff were very friendly and provided us with everything we needed to make our stay as comfortable as possible.
August 28, 2014
Rated 5.0 out of 5.0 by Gayle35 Excellent Hotel
Staff was attentive and friendly. Hotel extremely clean and I felt safe. Not noisy at all.
August 25, 2014
Rated 2.0 out of 5.0 by RWatson Associates
Person behind desk was not friendly or accommodating. Had left my Phone Charger iin Holiday Inn in Louisville Nite before Ask if I could Borrow one he told me you didn't have one without looking. I know that is #1 item left in Hotel most have box full. Little Disappointed with Service. I stay at Holiday Inn about 75 Nites Year and I expect more than this.
August 24, 2014
Rated 4.0 out of 5.0 by Brighton444 Overall a good hotel too stay when visiting the Indy area
Over the stay was good. However the workout facility needs some maintenance items and a few items to be added in the facility. There were no wipes to wipe down the equipment, the bicycle's seat could not be adjusted, there were no foot straps on the bicycle peddles, there were no floor mats to use, and the facility does not have basic weights to use.
August 22, 2014
Rated 4.0 out of 5.0 by alams Great Hotel and Friendly staff
Great Hotel, the room is a bit old but Staff services are excellent.
Could have been better if they have mini fridge in the room.
August 21, 2014