Rated 4.3 out of 5 by 12
Rated 5.0 out of 5.0 by Commish22 Golf Trip
I had a group of twelve golfers from Pennsylvania spend 3 nights and 4 days at this facility. The staff was great and the rooms were excellent. Sarah set up the entire trip including T-times, directions and dining recomendations. The staff even allowed our group to take over the breakfast room Sunday afternoon to watch the Masters. We enjoyed all of the courses as well as the town. This was a new location for our annual trip and liked this layed back atmosphere.
April 23, 2013
Rated 1.0 out of 5.0 by Yachtsman Keep driving
The first room looked to me as it was not cleaned from whomever the prior guest(s) were. Requested a "clean" room, only to find another mess of leftovers and some old sock scattered around the room. I suggest to keep driving and roll the dice on some other dump.
April 18, 2013
Rated 4.0 out of 5.0 by Cin11 Customer service is outstanding
We were there for a memorial service - staff let us use the breakfast area for family to gather
April 13, 2013
Rated 3.0 out of 5.0 by Chowan66 Check in/check out
Check in was extremlely confusing by check in staff. Check out was just as bad. Reservations were 3 rooms and 1 suite. Confirmation e-mail did not allow customer to view details of reservation (# and type of rooms). It took several calls to this Holiday Inn after check out to resolve issues pertaining to correct billing.
March 29, 2013
Rated 5.0 out of 5.0 by caryart Great place to stay!!!
We have been staying here since its opening and have always thoroughly enjoyed our visit....Great service, great staff and always a friendly welcome back.
March 25, 2013
Rated 5.0 out of 5.0 by gerbear very helpful staff...comfortable bed
Enjoyed our stay at the hotel...considering our circumstances for the visit... The staff was very attentive to our needs & questions.
Especially front desk clerk... Yussra...She provided us with information & directions to restaurants..florists..etc. Any information related our stay.
Not knowing the area she made it a little easier to cope & reach our destinations.
The housekeeping staff provided for all our needs (linens,toiletries etc.)
Quiet and restful...
Will not hesitate to stay @ this Holiday Inn Express again
Thank you for our comfortable and pleasant stay..
March 6, 2013
Rated 3.0 out of 5.0 by BuckeyeJoe Worn Out Holiday Inn
The fire doors at the end of the halls SWING open and smash into the walls with the slightest push. Bathroom floor tiles are mismatched and out of alignment as though poor quality repairs were made. Peeling wallpaper is "repaired" with scotch tape.
I felt like I got less than I paid for at this Holiday Inn. For comparison I also stayed at the Hampton Inn in nearby Gloucester VA on the same trip. Better breakfast, cleaner EVERYTHING, nicer room, fresher building condition, one dollar less.
It's time to totally refresh the Kilmarnock Holiday Inn or sell it off to a downscale chain.
February 14, 2013
Rated 5.0 out of 5.0 by rector The
The room was well-prepared: very clean and comfortable. The hotel was creatively decorated for the season--fun and pleasant. The staff was gracious and helpful. A really good place to stay!!!!
January 6, 2013