Rated 3.8 out of 5 by 57
Rated 5.0 out of 5.0 by KeyKey Location Location Location
Holiday Inn Express in Kilmarnock, VA offers the best value for your $$$. I highly recommend this hotel, it is directly across the street from a large shopping complex. The breakfast buffet offers something for everyone and the fresh coffee and cookies are always an extra plus. I love the gathering room which also doubles up as the breakfast room. You can sit in the room in the evening with family and friends and other hotel guests and enjoy a pleasant conversation, watch a game and enjoy a warm cup of coffee.
July 15, 2014
Rated 5.0 out of 5.0 by Patches127 Great Hotel
The staff at this Holiday Inn Express is fantastic!! They were great at recommending restaurants and a place to go fish. We come to Kilmarnock often, I was surprised that we hadnt been enrolled in the rewards program prior to this stay but I'm glad I am now. We'll definitely be back!
July 11, 2014
Rated 2.0 out of 5.0 by Peach2468 Noisy Sleeping Conditions
Everything about this hotel was great except at night when you're trying to sleep. The other guests in the hotel are up in the middle of the night partying and having loud conversations, or they are packing/unloading their car and slamming the hotel doors (stairs and room). Would definitely recommend ear plugs or fall asleep listening to music with some headphones/earbuds.
July 3, 2014
Rated 5.0 out of 5.0 by Mustang2009 Good stay experienc
Good stay experience. Suspect that staff and families have room priviledges on site; do not agree with that policy if that is the case.
July 1, 2014
Rated 5.0 out of 5.0 by Mary53M All around great place
My favorite hotels are Holiday Inn Express. Bedding and shower are always awesome. Love the convenience of a little refrig. Breakfast bar provides nice choices. Love the black out curtains. And to my complete surprise, shampoo and lotion from Bath and Body works. I just don't know how to top all that.
June 28, 2014
Rated 1.0 out of 5.0 by COUPLE21 TERRIBLE STAY
WE WOULD NOT RECOMMEND THE HOLIDAY INN EXPRESS LOCATED IN KILMARNOCK, VIRGINIA FOR MANY REASONS ... THE STAFF IS RUDE, HOUSEKEEPING NEVER CAME TO OUR ROOM WITH A 2 NIGHT STAY AND WHEN WE CALLED THE FRONT DESK FOR MORE TOWELS AND SHAMPOO WE WERE TOLD (WITH ATTITUDE) WE COULD WALK DOWN TO THE FRONT DESK OURSELVES IF WE WANTED THESE ITEMS. OUR BATHROOM TOWELS HAD DARK STAINS AS IF THEY WERE DIRTY, BED SHEETS HAD HOLES, ROOM WAS HUMID AS AC WAS NOT ON, FURNITURE IN ROOM HAD STAINS, VERY NOISY FROM THIN WALLS, VERY PRICEY FOR THE QUALITY OF HOTEL/STAFF AND FRONT DESK JUST STARES AT YOU WHEN WALKING BY - THEY DO NOT GREET YOU OR MAKE YOU FEEL WELCOMED (ESPECIALLY AS A REWARDS CLUB MEMBER). THE ONLY POSITIVE WAS THE LOCATION FOR THE EVENT WE WERE ATTENDING AND BREAKFAST WAS GOOD WITH A VARIETY OF OPTIONS. WOULD HIGHLY RECOMMEND ANOTHER HOTEL WHEN VISITING THIS CITY AS THE HOLIDAY INN EXPRESS HERE DOES NOT HOLD UP TO ITS USUAL STANDARDS.
June 23, 2014
Rated 1.0 out of 5.0 by Casey22 Poor Stay
Upon arrival at this hotel there were beer cans and beer bottles outside the front entrance. Lobby entrance was also not very clean. The other quest were very loud and partying until the early morning hours. Asked the front desk to address this so we could sleep however no one ever responded. Breakfast the next morning was not ready at 730 am. This hotel is not up to the standards and quality of the Holiday Inn Express brand.
June 5, 2014
Rated 5.0 out of 5.0 by Birt 09 Holiday Inn ~ Kilmarnock, VA - GREAT PROPERTY !!
Even though I am an IHG Group Member and Orange Lake owner, I have NEVER had an unwelcome "surprise" with Holiday Inns - GREAT VALUES and a real 'cut above" other competitors. I booked three rooms in Kilmarnock, VA for a Charter Fishing group. We were greeted professionally and very proficiently by Lauren. All reservation paperwork was in order and she acknowledged by IHG states as a member. It is premiere employees such as Lauren who sets and excels with high standards of true Customer Service.
A GREAT property, GREAT Staff and GREAT Senior Management.
June 1, 2014