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Rated 3.9 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Wedding Stay The reviews on the Web rated this as a fairly quiet hotel choice - which is the reason I chose. Our experience was that it WAS, in fact, a quiet experience - even though it was a 'Sold-Out' weekend. The breakfast selctions were terrific and you probably won't want to miss this experience. I don't know how the Internet speed is with a laptop - but don't plan on 'speed' when using the computer in the lobby. Nevertheless - overall, this is a great choice for a good noght's sleep. September 25, 2014
Rated 4.0 out of 5.0 by not good When we checked in at the disk the lady was on her personal cell talking and I had to stand and wait till she got threw talking before I was waited on. She told the person just a minute I have a customer and she keep the person on line while checking me in. I got my room key and went to our room. The room was hot. The curtains would not close easily as they were off of the guide.We notice the hall way carpet was stained and need cleaning or repair. The safe would not work I called the next morning and maintenance repaired the curtains and repaired the safe. Breakfast was a joke. The people preparing the ready cooked meals were eating them selves and I had to wait on them to get a hot roll. The eggs were rubber, sausage was bad as well as the bacon. The staff was not friendly a all. The price to stay at this hotel is real bad for what you get. I would not recommend this hotel to anyone. I have been staying in Holiday Inns for over 20 years. Never found one this bad. September 25, 2014
Rated 5.0 out of 5.0 by Good Stay Nice place to stay, excellent staff and my room was well appointed and inviting. September 19, 2014
Rated 4.0 out of 5.0 Over priced This hotel is over priced for a small town ,the breakfast needs a lot of improving. overall it was a decent stay. September 16, 2014
Rated 5.0 out of 5.0 by Great Hotel Always a pleasure to come to this hotel. Staff is always friendly, and helpful. Great breakfast and beds. September 15, 2014
Rated 5.0 out of 5.0 by Evening Activities Since there is very little evening activities going on in the City of Kilmarnock, I would suggest that the hotel offer happy hour, games and etc to entertain their guests during the after hours. This effort could be coordinated with the City or local bodies (e.g., businesses, churches, etc.). September 12, 2014
Rated 5.0 out of 5.0 by Great Service Quite, Relaxing, Comfortable Bedding, Great Temperature Control and Immediate Service Assistance if needed / requested. No Stress. September 11, 2014
Rated 1.0 out of 5.0 by Come on!!! Breakfast can't be that difficult!! Holiday Inn Express please do something about your horrid breakfast! The OJ, orange water, the coffee, brown water, the eggs, yellow rubber and the turkey sausage, dried out. It would be very easy to partner with Starbucks or Peet's coffee and forget the prepackaged eggs!!! September 8, 2014
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