Rated 4.3 out of 5 by 272
Rated 3.0 out of 5.0 by KMacc Nice Staff
Nice Staff and clean hotel even left little notes from cleaning staff welcoming me to hotel. Very dated and if you are used to Holiday Inn Express standards this hotel is not quite what you come to expect. Staff did say that they are scheduled a complete remodel in 2016 and in the area they are very comparable to other hotels.
April 21, 2015
Rated 2.0 out of 5.0 by 72728@Bigwheels Short work stay
Outa date . Broken shower and ac. Poor maintance. Needs updating
April 18, 2015
Rated 2.0 out of 5.0 by WSJ4 Less than Memorable
When we checked in at 2am the first night, we were charged the whole rate, even though I am a rewards member and we were staying for the next 3 days. We went to the room after an 11 hour drive and the TV didnt work. Not wanting to cause a fuss early in the morning, I didnt go out front. I told the front people when we went to breakfast in the lobby and they said they would have someone fix it when we left. I notified them when we left and they said someone would be right in. When we got back to the room at 10pm, the tv still didnt work. The lady at the desk was less than helpful. She did call the maintenance guy who came over. He was nice, and did fix it after about 45 minutes. I told the lady at the front that we should have been refunded for two nights since we didnt have a TV. She said she didnt have the ability to do that, but i could talk to the manager. I asked if she could make a request for me and she said she couldnt. Not wanting to spend any more time on our short vacation talking to people at the hotel, I didnt try to run down a manager. We go to OBX a lot, and many times spur of the moment. Being a Holiday Inn member, a good stay would have meant a decent amount of possible future business. We will not be so inclined to do so at this point.
April 13, 2015