Rated 4.1 out of 5 by 116
Rated 3.0 out of 5.0 by HalbertKY Sub-Standard Holiday Inn Express
My only reason for staying at this property was because every HI in the Cincinnati and Northern KY area was sold-out. In all fairness, I actually departed this HIExpress feeling almost sad. The Staff seems to be trying so hard, but the facility simply is showing its age. I wish I had gotten the name of the impressive young man who was working the front desk when I checked-in. He could not have been any more cordial and welcoming. Even the gentleman who was mowing the grass stopped what he was doing to wave with a friendly smile as I passed in my car. My room was another matter. There was a stale odor, and the carpets were sticky. In fact whenever I'd walk onto the tile floor in the bathroom, I was leaving dark footprints. The room did not have ample lighting, to the point where I had difficulty reading. I also made the mistake of looking under the bed, where I found several empty bottles. My room had its own private entrance which is poorly marked. Twice during the evening, I had people banging on the door thinking it was a hotel entrance.
August 15, 2014
Rated 3.0 out of 5.0 Convenient to Cincinnati
Hotel was close to attractions we wanted to see but seemed a little dated. Hotel was clean, bed was clean and breakfast was good. Hotel seemed a little dated.
August 13, 2014
Rated 5.0 out of 5.0 by Chris125 Everything was Excellent
The staff here was very friendly. The room was very comfortable and fit our family well. Having a refrigerator in the room and breakfast in the morning was our primary need, and these both were very nice. Breakfast was good with many choices, but I was disappointed in the coffee which was rather weak.
August 11, 2014