Rated 4.0 out of 5 by 191
Rated 1.0 out of 5.0 by AyrMiles Terrible
Arrived just after midnight, but very slow check-in and room was not ready. Sofa-bed found to be faulty when they tried to make the bed, allocated another room.
That was uninhabitable due to chemical fumes (like new paint).
Third room was allocated which had been sitting empty yet 100% ready for family occupancy. Why were we led a dance round the hotel, late at night with children, when it wasn't necessary? Staff attitude very poor. We won't stay again under any circumstances.
October 20, 2014
Rated 5.0 out of 5.0 by niamhy very close to liverpool airport
We stayed here for one night before an early morning flight.
Everything was great. And I was pleasantly surprised to discover that there is a breakfast included starting from 4am. Which was ideal for us on checkout.
October 8, 2014
Rated 5.0 out of 5.0 by Arch67 Service, Service, Service !
Thanks for everyone at the hotel, just spent six nights at this location for pleasure and business and found the entire staff to be one of the best service orientated I have ever come across, well done. I will come back again and would whole hardheartedly recommend this hotel, cheers.
October 7, 2014