Rated 4.6 out of 5 by 155
Rated 4.0 out of 5.0 by tgray2020 Wonderful customer service from Staff
Great place for the value. The staff was very personable and took personal pride in what they do. They treated us like family. Very enjoyable. The Bathroom was a little dark from a lighting perspective. Everything else was great.
August 18, 2014
Rated 4.0 out of 5.0 by Patmac First-rate service, convenient and comfortable
Seeking a comfortable hotel close to the ferry terminal, we were happy to find this Holiday Inn Express just off the highway from town. The front-desk staff was friendly, courteous, and professional. We were warmly welcomed and received concierge-level service, including excellent recommendations for local dining.
Our room was clean and well appointed; however, noise from the highway and the airport was annoying at times. The king bed was very comfortable, providing a restful night's sleep on better-quality sheets and pillows. The bathroom was well stocked with good-quality towels, too. We appreciated the convenience of a refrigerator and microwave in the room, as well as a 32-inch HDTV with dozens of channels and a fast, reliable Internet connection.
The breakfast bar included plenty of hot and cold choices, served in the spacious lobby dining area. Although the housekeeping staff works hard to maintain the rooms, the common areas (e.g., elevators, hall carpets) could use more frequent attention. Overall, we enjoyed our stay and recommend this hotel.
August 17, 2014
Rated 5.0 out of 5.0 by nanna57 Very Nice Rooms and serveice
Clean, up-to-date and overall a great hotel
Employees very nice and helpful with any questions
that we had
August 16, 2014