Rated 4.3 out of 5 by 239
Rated 5.0 out of 5.0 by 1boatnut gret hotel
I have stayed here before. Medford,Or is the place we stay on our way to California
February 3, 2016
Rated 3.0 out of 5.0 by Lilylily19801980 front desk made a mistake about the bill
I stayed on Jan 11, 2016, when I checked in I told the staff that I would pay in cash, because I came from Canada, I didn't want to use my Canadian credit card. When I check out, I gave them cash and mentioned it again I didn't want use my credit card. However, after a few days, I found they charged my credit card, and they got my cash also.
I called them immediately, because of the exchange rate, I paid a lot CAD, even though they refund the money back to my card, I still lost 3%. When I called the front desk staff, she said the manager would fix this problem, refund the money, give me some points and even a free night to make it up, she would call me soon. But around 20 days later, nobody contact me, no apologies at all.
I am not satisfied with their service. I always stay with holiday inn, the hotel is good, but the service need to be improved!!!
February 2, 2016
Rated 5.0 out of 5.0 by Joe244 Medford Night
Hotel is convenient to freeway and surrounding restaurants-shopping. Complimentary breakfast buffet is a good start to your day. The rooms are clean and comfortable, not overboard on the frills, just enough to have a nice pleasant nights stay.
January 29, 2016