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Rated 3.9 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Excellent location, very friendly staff Overall, this was a great value. I have become very fond of Holiday Inn Express and enjoy a comfortable night's sleep and enjoyable breakfast. The only issue I had here was people talking in the hallways. The doors sat fairly high above the ground so noise came through very easily. November 16, 2014
Rated 5.0 out of 5.0 by Great Stay The stay was exactly as expected. Clean room, comfortable bed, friendly staff and no problems. I look forward to staying here again even if it is not the closest hotel to my destination. November 9, 2014
Rated 5.0 out of 5.0 by Came for Business The hotel was in beautiful condition. The rooms were clean, comfortable and functional. The best part of the experience was the service. All staff members we courteous, knowledgeable and willing to go the extra mile for me as a customer. I was also ablle to interact with the hotel manager and she was excellent in providing professional and courteous service. October 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean room, good deal! Really liked our experience at the Holiday Inn Express, Mishawaka. The front lobby was clean and big and seated a good number of folks for the complimentary breakfast. Didn't have all the breakfast menu items, but what we had was very good. The room was clean and nicely laid out. The bed was comfortable and the pillows were great for a pillow fight!! October 10, 2014
Rated 2.0 out of 5.0 by Dirty capreting The carpeting in the hallways and rooms are filthy. You can't go barefoot in the room. October 6, 2014
Rated 4.0 out of 5.0 by Problems Hotel heating unit was very noisy and interfered with my sleep. Water was very hard making it difficult to rinse off shampoo and soap. Recommend hotel replace heating units, and connect with city water. This would be quite expensive, but would increase customer satisfaction greatly. September 15, 2014
Rated 2.0 out of 5.0 by poor customer service I always say, the best time to rate customer service is with what a company does when there is something wrong. Have stayed at this hotel for more than a dozen times. Something happens and customer service was pathetic. Will never stay here again.. September 15, 2014
Rated 4.0 out of 5.0 Training stay The HIE in Mishawaka was acceptable for our purposes. September 15, 2014
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