Rated 4.0 out of 5 by 148
Rated 4.0 out of 5.0 by Lebs27 Nice hotel but chilly reception
We arrived at the hotel on a chilly evening & arrived in our room to find that the heat wasn't on. I thought that the room unit would have been turned on, at least to a moderate temperature.
The next morning we found that our bathtub was clogged so that we were wading while showering. I brought this to the attention of the front desk that morning & the gentlemen there committed to two things - some extra points on my account & a service person to take care of the drain. Neither item occurred. The drain was finally unclogged on day 2 after we brought it to their attention again. A review of my account today (3 days later) shows no bonus points added yet.
The fitness room was super tiny & the heater had no controls so it blew constantly making the room exceptionally hot.
Beyond those things, it was clean & comfortable & met our needs for the duration of our stay.
February 21, 2015
Rated 1.0 out of 5.0 by Nofish Not a Good experience
Today at 10:20 AM
To whom it may concern
Please pass this onto the proper people at your hotel.
I don't want to complain but this was over the top.
1)The heater ran all night long I tried turning the fan to auto but it would not change to constantly running noise (no sleep)
2) went to shower this morning and the drain was plugged by the time I was finished the tub was about full.
3) this morning I went to leave. No Bill under my door. Went to the desk The girl told me she had no paper to print it on. She would email me it. It is now 11:00 I still had not received it so I had to call and it was emailed to me.
4)I tried Speaking with the Manager but was not available, I tried emailing and the link would not work
One unhappy customer, I am sure ihg would not be happy about this.
February 12, 2015
Rated 5.0 out of 5.0 by Debhw Good experience.
Good hotel, good value. Will stay again here! Thank you!
February 7, 2015
Rated 5.0 out of 5.0 by Goofy Dispatcher cleanliness and updated
Happy that my co-workers were able to enjoy their stay, it was very easy for them to check in, I was able to pre-pay the bill so they didn't have to mess with this during their short stay.
February 4, 2015
Rated 5.0 out of 5.0 by Mark228 overnite getaway
the Staff was courteous from check in to check out ...when arriving into the room...I thought it could of had a fresher smell....and a cleaner look...some hair here and there from past guest and some spots on the floor maybe from mop...But over all very satisfied
January 28, 2015
Rated 5.0 out of 5.0 by rodk Comfortable room BUT
Room was great except for the wall heater. The fan was so noisy,had to turn the unit off to be able to sleep. Once I turned it off, the room was great
January 23, 2015
Rated 5.0 out of 5.0 by jss3434 nice hotel
Very nice hotel with excellent staff. I stay here often and always find the stay nice. I plan to stay here again in the future
January 8, 2015
Rated 5.0 out of 5.0 by Hair53 Very comfortable stay
We came to the area for a family member's funeral. The staff made us feel very comfortable and were very friendly. Staying close to a mall and to several eating areas made it convenient to pick up things and to share time with loved ones at eateries.
December 27, 2014