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Rated 4.0 out of 5 by 100 reviewers.
Rated 2.0 out of 5.0 by Not a shining example of the brand. This location is old and ragged. Torn and marred carpeting along with corroded jets in the tub do not make for a comfy stay. The suite we stayed in was not a suite, more like a room with a couch stuffed in it. Breakfast was sad, thank goodness for boxed cereal. Our reservation requested a crib which was not in the room upon our arrival and we had to ask for welcome bags which were displayed on a table behind the font desk. To make matters worse the night before was spent at one of their Bloomington locations where the room was huge, comfortable and pristine. The poor condition made it feel dirty, and the old tub was not inviting to shower in let alone take a bath. Unless you are in town for something Ball State related the local is not convenient either. You have to drive from the highway through town. November 18, 2014
Rated 5.0 out of 5.0 by comfortable be and great service. The staff was very friendly and i would stay again. November 18, 2014
Rated 4.0 out of 5.0 by Campus Visit Hotel close to campus. Easy access to and from highway. We only stayed one night and did not use the facilities. Room was just okay. Bathroom ceiling had been patched. Could use a face lift. Lobby area was dirty as well as the elevator (smelled like grease) we used the stairs. November 18, 2014
Rated 4.0 out of 5.0 by Tired Hotel The hotel staff is very nice, pleasant, and helpful. The rooms are now officially tired. The hotel hasn't been renovated in a long time and it shows. The room was clean. The bed was comfortable. And the hotel is reasonably quiet. November 16, 2014
Rated 5.0 out of 5.0 by Great Stay We were in Muncie to do a college visit with our daughter who is thinking of attending Ball State. The staff was great and the room was very comfortable amd we had a great nights sleep and the brealfast was very good. Highly recommend this HIE. November 15, 2014
Rated 2.0 out of 5.0 by loud machinery over our room cannot believe a company would put anyone in a room with this kind of problem! November 11, 2014
Rated 4.0 out of 5.0 by Holiday Inn Muncie The room could really use a remodel. While it was very clean, the carpet was outdated, there was a loose tile on the bathroom floor and a small part of the door panel on the bathroom door was ripped off. It was a clean stay, but I wouldn't want to go back until they rennovate the rooms. November 11, 2014
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