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Rated 4.0 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by The whole staff The whole staff was fabulous. The front desk was super friendly and efficient. They could help you out with anything you asked for. The staff for breakfast was great also. I can't eat sausage so I asked if they had any other kind of meat. She got me some ham to eat. They were super nice to me and my family. She helped my husband with his plate he has ALS. She was really busy at the time. But took time to help him. Thank You. The ladies that cleaned our rooms was very considerate of the times my husband was asleep. He sleeps a lot of different hours do to his sickness. But they would work around his time schedule. Would wait and clean when he would get up. Thank You for that too. The rooms and the hotel was super clean. The pool was great too! Loved the hot tub and that it was open 24 hours I can't say enough about the staff there. They was one of the best we have had. I have traveled a lot in the last 6 months. Almost every weekend with my grandsons baseball team. This staff was a 10 in my book. July 1, 2015
Rated 3.0 out of 5.0 by Close to Ball State I stayed here for Ball State Freshmen Orientation. It was in a good location (close to campus and plenty of shopping and eating). The staff was very nice and the breakfast was better than I expected for an express hotel. Room was nice and bathroom well stocked. June 29, 2015
Rated 5.0 out of 5.0 by I'll stay again `The staff is great.. rooms clean and restful. Breakfast is awesome June 22, 2015
Rated 5.0 out of 5.0 by Great stay! Wonderful time.. great stay... great room.. great sleep June 19, 2015
Rated 5.0 out of 5.0 by Thank you! We never stay in Muncie because of the cost of the only few hotels that we would even entertain staying in. But when my daughter was in the hospital having her baby, Holiday Inn offered a discounted price for hospital stays! Thank you so much! They remembered that the baby was reason we were there and asked every day how mom and baby we're doing! Best experience ! June 19, 2015
Rated 4.0 out of 5.0 by Ball State Comfortable bed and great service. Five minute drive to Ball State. June 15, 2015
Rated 3.0 out of 5.0 by so so usually there is great customer service at HIE but this was not the case here. The staff seemed overwhelmed. June 9, 2015
Rated 5.0 out of 5.0 by Comfortable I am one who is never very comfortable away from home, but I have learned that Holiday Inn Express is pretty dependable in its comfortable beds and cleanliness. June 7, 2015
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