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Rated 4.1 out of 5 by 512 reviewers.
Rated 4.0 out of 5.0 by Fantastic Location, Tiny Room The hotel location is fantastic! You are very well situated for easy walking to/from Grand Central, American Girl, Time Square, Empire State Building, Rockefeller Center, and Restaurant Row. You will have quite a walk to Central Park, Metropolitan, American Museum of Natural History, or Intrepid Museum (though we did make that long walk to/from) so a taxi ride is better option to save time and energy. The rooms are very tiny. It is a very tight squeeze for a family of four but the hotel does make good use of the space. It would be nice if the TV was mounted to the wall to add some dresser top space. I’d rather have the space than the huge TV. The beds were extremely comfortable. The bathroom is relatively good size and allows you good movement for one person. Counter space is limited but sufficient. We knew the rooms were small going in but we picked this place for location. Room was clean and done when we got back each day. We were located on the 4th floor facing the street. We actually liked the lower floor as it allowed us to take the stairs. One of the elevators was not work for the first day but was fixed. We had a room with window which I would recommend. We did not have any issues with street noise though the A/C was running as the room was a bit warm and stuffy. The floor was quite. No other room noise. Check In/Out was uneventful as one would hope. We were 1 hour early for check-in but they were able to get us a room rather than wait. Staff was very responsive in bringing extra towels and other toiletries. Staff was friendly. The breakfast offering was good though seating space is limited so we took it back to our room. The included breakfast is a huge perk for this hotel considering how expensive eating in NYC can be for a family of four. Overall, we had a very good stay April 17, 2015
Rated 4.0 out of 5.0 by MI EXPERIENCIA ME PARECIO COMODO Y LIMPIO COMO SIEMPRE EN ESTA CADENA ,LAS HABITACIONES SON PEQUEÑAS AUNQUE CREO QUE SON TIPICAS EN NY YORK April 16, 2015
Rated 5.0 out of 5.0 by Trato de Embassador Platinium Excelente ubicación del Hotel, en general limpio y ordenado, los desayunos se vueleven un caos si el hotel esta lleno, se debe bajar temprano!! El area del desayuno es MINUSCULO!! No me reconocieron con Embassador Platinium y no me dieron el UpGrade de Suit con cama doble, dormimos apretados!! April 16, 2015
Rated 4.0 out of 5.0 by HIE, best deal as always a consistent safe bet for a clean, comfortable room, with a solid breakfast in a modern setting... always my 1st choice when travelling for any reason... have never been dissappointed... will continue to make HIE my 1st choice April 16, 2015
Rated 3.0 out of 5.0 by Lauter Baulärm Zimmer ist gut, aber Schallisolierung ist wohl ein unbekanntes Wesen. Die eingebauten Fenster hatten kaum eine Schallisolierende Wirkung und es wurde um 05:00 Morgens Strassenarbeiten durchgeführt. Das Frühstück ist OK aber leider gabt es an einen Tag gar kein Frühstück, da der Lieferwagen im Stau wohl steckte April 15, 2015
Rated 4.0 out of 5.0 by NYC Breakfast room too small and therefore VERY crowded. April 15, 2015
Rated 4.0 out of 5.0 by Weekend in the City Close to everything, and great place to ensure a safe and good nights sleep April 15, 2015
Rated 5.0 out of 5.0 by Fantastic Value I loved this hotel! I'll definitely return when I visit NYC. While I was in NYC it was very cold and rainy my entire trip. So it was really wonderful to be able to come back to this hotel which i found to be very clean, warm and welcoming. The bed and pillows were so comfortable that I hated to leave them behind. April 14, 2015
  • 2015-04-20T11:52:26.190-05:00
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