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Rated 4.1 out of 5 by 332 reviewers.
Rated 5.0 out of 5.0 by EXCELLENT OVER ALL EXPERINCE Excellent location - Very helpful staff- Good breakfast. 10 mins walk from train station September 5, 2014
Rated 4.0 out of 5.0 by Great location the best of this hotel is the location, walking distance from any major touristic place in NY; rooms are small but it is understandable for NY so basically this is a hotel to keep your luggage; take a bath and sleep, there is nothing else to enjoy from the hotel. Only bad experience was some of the ladies at the reception there were very rude and lazy to do their job; first time that I get that kind of service using Holiday Inn hotels. But in overall I totally recommend this hotel. September 4, 2014
Rated 4.0 out of 5.0 by NYC Holiday Inn Express 5th Avenue Good location immediately off Fifth Ave, walking distance to theater district a plus. Service good, rooms smaller than expected. September 2, 2014
Rated 1.0 out of 5.0 by Stay away The staff is extremely unprofessional, the rooms smell awful, and you'll have no internet. It is a nice location, but that's all it has going for it September 2, 2014
Rated 1.0 out of 5.0 by Worst experience ever!! Worst hotel I have ever stayed in. Staff is unprofessional and poorly trained. August 30, 2014
Rated 3.0 out of 5.0 by Great Room....not great breakfast Half the time either the warming station and toaster was not working or the pancake machine was not working. One morning I went down to breakfast at 8:30.....no loaf bread for toast, no croissants, no pastries, no bananas, no ready to make oatmeal. Pancake machine out of order. I made pictures and I will send them to Holiday Inn if I can find out where to send them. The rooms are very nice. Rooms are clean and an adequate size, especially for New York. They really need to work on their breakfast offerings and their equipment. August 29, 2014
Rated 5.0 out of 5.0 by Staff The staff was very helpful with all of our needs. The location was great for getting around the City quickly. Breakfast was easy and fast, only downfall was there was not enough room for everyone to sit. Would definitely return. August 28, 2014
Rated 5.0 out of 5.0 by Great Se3rvice nice location and quite, best food, near subway, clean and welcome August 27, 2014
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