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Rated 3.9 out of 5 by 57 reviewers.
Rated 3.0 out of 5.0 by Poor bed quality. Poor service in breakfast room The mattresses are uncomfortable Breakfast choices were poor Lady servicing breakfast room was rude August 21, 2014
Rated 4.0 out of 5.0 by easy in and out Close to highway and best facility in the area. Newton is small so it was nice to know we could count on holiday inn for said services. August 21, 2014
Rated 1.0 out of 5.0 by rooms We had 2 rooms and they both stunk. The housekeeping did not clean our rooms or make beds. The gal at breakfast was very rude. August 13, 2014
Rated 2.0 out of 5.0 by Customer service training needed Booked my room 2 months in advance and checked on the reservation 2 days before arrival, was to be a King suite for the simple reason my husband was traveling with me this time and wanted extra room for him while I was in meeting during the day. When I arrived I received a Queen bed, very very small room. Requested to the front desk to be moved the next day to larger room but told me no one was moving out of a larger room. But the two rooms next to us had both moved out and the were both King suites. I have always stayed in Holiday Iinn Express and had good customer service else where, to bad for this bad experience. Have to return to Newton IA in September for 3 days, I believe I will book in a different motel!! August 11, 2014
Rated 5.0 out of 5.0 by great breakfast breakfast was great, staff very friendly. rooms were clean, greeted at front desk with a smile. July 9, 2014
Rated 5.0 out of 5.0 by location little hard to find but it was worth it (could use better signage leading to motel ) July 1, 2014
Rated 3.0 out of 5.0 by It's a room It's a room. The multi color walls adds to the 70's ambiance. June 30, 2014
Rated 5.0 out of 5.0 by Friendly staff and excellent service The staff at the Newton Holiday Inn Express were friendly and attentive. The lady that worked in the breakfast area was especially friendly and attentive. This building is older but was updated, well maintained and clean. I would definitely recommend this hotel. June 25, 2014
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