Rated 4.2 out of 5 by 279
Rated 5.0 out of 5.0 by EB5000 Viterbo tourney
free tickets to game included in price! Friendly check in staff.
November 24, 2015
Rated 3.0 out of 5.0 by Wingone Good location good service.
I have stayed here several times. This was the first time I had a room with a bad air condition unit. It was louder then it should have been. Maintenance was going to fix it the next morning.
November 23, 2015
Rated 1.0 out of 5.0 by Amy1234654 Choose another hotel
I travel for business 2 wks out of every month and just became an IHG member because of the clients I was visiting my "other" preferred hotel was out of the way. In the future I will stick with the "other" provider no matter the distance. This was very poor quality.
November 19, 2015
Rated 5.0 out of 5.0 by Allie1985 Perfect
Everything was great! We have stayed here two years in a row for my sons birthday and bot times it has been great! The staff is very nice the rooms are clean and updated.
November 11, 2015
Rated 5.0 out of 5.0 by mombakesfor4 Perfect Stay
Our stay was comfortable and convenient to our appointments. We will definitely return.
November 9, 2015
Rated 4.0 out of 5.0 by SteveMapleGrove good hotel, very quiet location
good hotel, very quiet location, very friendly hotel staff. lots of restaurants in the area yet still a very quiet location.
November 7, 2015
Rated 2.0 out of 5.0 by travelerwithteens Not a Place for Teens
The hotel staff, particularly Tom, showed very little professionalism, friendliness, or hospitality when he accused my room of being loud and threatened to kick us out of the hotel when we were simply brushing our teeth. It was clear that he didn't want us staying at his hotel. I had some teens with me and so the hotel staff assumed that my teens were making the noise that they were hearing complaints about even though there were other teens staying in the hotel who weren't even in their rooms. Tom's rudeness definitely tarnishes the reputation of the Holiday Inn brand. The morning staff, Cheryl, was difficult to work with and didn't want to move our room until we asked several times and she never apologized for the inconvenience we were facing through this situation. She tried to tell us that Tom's rudeness toward us was warranted and appropriate. I asked for a manager but Cheryl wouldn't contact one for me. The staff need training in how to treat guests, how to act and talk professionally, and how to represent all guests who stay at their hotel, not just the ones who are complaining. This stay was stressful because of having to deal with the hotel staff repeatedly. Only Logan the afternoon staff was courteous and treated us respectfully. It seems clear that the majority of the staff at this hotel does not want teenagers staying here and didn't want my business.
November 4, 2015
Rated 4.0 out of 5.0 by vwittig wedding guest
Attended a wedding in area. Had large bathroom so we both could get ready at the same time, he shave me fix hair, etc. The bed was comfortable and room temperature was good. nice and quiet and dark for sleeping.
October 28, 2015