Rated 3.6 out of 5 by 145
Rated 3.0 out of 5.0 by Tawilson Great place to stay.....staff needs training or new staff
The hotel was great.....the staff needs to be trained or new staff hired. The only staff member that appeared to be a good employee was the maintenance man. The breakfast was out of everything and the front desk girl was complaining about doing double duty and it did not appear she was doing a good job at either one!!!!! The coffee pot in the room was there, but no coffee or cups. I read the reviews after I had made the reservations, so I was worried.....but the hotel and the room was very good. Hopefully, this hotel can find some good employees and turn this around!! The room did not smell like smoke or was it loud......as I read in many reviews.
November 25, 2014
Rated 3.0 out of 5.0 by joeb1 Room Comfortable - no hot tub
room comfortable- no hot tub or pool parking lot very icy
November 18, 2014
Rated 5.0 out of 5.0 by Brug Good Service
God service and ease of parking, also the place is clean
November 14, 2014
Rated 2.0 out of 5.0 by TTTsss Overnite in Rapid
I prefer H brands. I like Holiday Inn Express and thought I would give them a chance however; this location should be avoided. Access to the property is limited and its old. they have completed updates in the past but they have not been maintained. Go I have yet to be disappointed. Maybe I will check out the HIE location before I make reservations?
October 31, 2014
Rated 4.0 out of 5.0 by Trevor70 A Little Hard to Find
Overall our experience with this hotel was very good but not exceptional. A negative is that there is road construction going on near the hotel and it was very difficult to find the entrance. It is in a very busy business area and the traffic in the evening was heavy. We saw the sign on the building driving toward it but when we got close, the building sort of disappeared.
October 27, 2014
Rated 4.0 out of 5.0 by kay43 south dakota vacation
Enjoyed our stay very much. The location gave us easy access to places we wanted to visit. Breakfast was always good and the room was great!
October 21, 2014
Rated 3.0 out of 5.0 by pool1953 The pool water quality was awful and needs to be fixed
pool water quality was awful and needs to be fixed.
The chlorine smell was very strong and the water burned your skin.
October 15, 2014
Rated 4.0 out of 5.0 by jjpershing Ring of Mold
Problem that was presented to the front staff was not rectified during my stay.
The taste of the cooked breakfast foods is in need of improving. Could be a local issue or a systemic problem.
October 14, 2014