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Rated 3.7 out of 5 by 115 reviewers.
Rated 3.0 out of 5.0 by could use some freshening Stayed at this hotel on our way through to Colorado. Room had a "damp" smell and could have used a little freshening. August 15, 2014
Rated 2.0 out of 5.0 by Almost anyplace else would be better. This hotel has a management problem. There are excellent people working there but they are overburdened and burning out. I was never able to address my concerns to management because I never saw any and I was there for over a week. There was never more than one desk staff member on duty except at shift change and the hotel was full or nearly full all the time. My husband had surgery and the hotel is close to the hospital. Had I had a choice though I would have switched after the first night. Options are very limited in that area at this time of year however. This place is an embarrassment to the Holiday Inn chain. The maintenance issues are many; torn curtains, stains everywhere and ill fitting fixtures in the bathrooms causing mildew problems are just a few. The hotel advertises a medical rate but in reality that rate is $1.00 less than the best rate offered on the internet. This place is shabby, noisy and very overpriced! August 15, 2014
Rated 5.0 out of 5.0 by Great stay sturgis week Crazy busy in town and it was still a good stay. Friendly staff and Morning breakfast and coffee was good. No troubles what so ever. August 14, 2014
Rated 5.0 out of 5.0 by Great night sleep:) What a nice hotel. The staff was excellent,friend ,professional and helpful. I slept like a baby in a clean comfortable room. Located in a area were there's plenty of food choices and shopping. If your staying in Rapid City I say Holiday Inn express 750 Cathedral drive. August 12, 2014
Rated 5.0 out of 5.0 by Great service all the way around As I wrote earlier in the review every thing was a 10 August 11, 2014
Rated 5.0 out of 5.0 Rapid City SD Love this town. Love this Holiday Inn Express. Loved everything about our stay except the nightly rate. Although our visit did coincide with the Sturgis Motorcycle rally so I know rooms were scarce. That is to say unavailable with out a reservation. So all things considered everything went well. We had a great time. The staff was courteous and helpful. This suite was perfect for our needs. I wish I had made plans to stay longer. Next time we will. And YES we will be back maybe for the next Sturgis rally. August 11, 2014
Rated 3.0 out of 5.0 by All you can expect but... A little noisy......too many bikers this week (august first week) August 8, 2014
Rated 5.0 out of 5.0 by Great place to stay while seeing the area Nice clean room and everything worked. Great breakfast! Besides an annoying barking dog in the next room; it was a perfect stay. August 6, 2014
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