Rated 3.7 out of 5 by 85
Rated 5.0 out of 5.0 by Misha and Zhanna Comfortable bed and great service
Easy in and out. Good sleep. Comfortable beds. Great breakfast with good variety.
August 27, 2014
Rated 3.0 out of 5.0 by MommaGoode Great Base for Visiting Rochester
Our primary reason for choosing this hotel was because of the points break offer. I was not expecting much from a hotel that I knew was undergoing renovations and had a lot of road work close by. I was pleasantly surprised by the locations convenience to all of the things we wanted to do. The breakfast available was not great, we ate locally each morning (try Jines and/or James Browns, both are amazing.) While the hotel was not new and spot free, it was what I expected. I believe once the renovations and road work are complete this location will be wonderful. Until then expect stained floors, out dated fixtures, furniture, bathrooms and beds and a little extra traffic.
August 27, 2014
Rated 5.0 out of 5.0 by D2014T Genuine hard working staff
The staff here goes above and beyond to provide world class service, clean rooms good food...exactly what you would expect...price very fair al things condidered...highly recommend.
August 26, 2014
Rated 5.0 out of 5.0 by GreenwichPat Always happy to recommend!
The staff is wonderful and the location terrific. They do a good job of keeping it clean - even through a renovation.
I stay her often and always look forward to my trips!
August 25, 2014
Rated 3.0 out of 5.0 by Salessteve Worst internet on the planet
This was a working trip to drop my daughter at RIT, and having internet access was critical. In the two days I stayed the wifi was constantly dropping the signal, causing a search I was working on to crash. Working down in the lobby was a little better the first day, but the second day even the lobby was bad.
They also ran out of breakfast food on our first day.
August 24, 2014
Rated 4.0 out of 5.0 by TomN Convenient Location
This facility is conveniently located in the Rochester area and is in good shape. I did see that it might be changing names in the not so distant future and is undergoing some renovations. The only drawback that I had was the construction on the main street making getting in and out of the hotel a little dicey during peak hours but normally, having stayed here several times before, this is not an issue!
August 21, 2014
Rated 4.0 out of 5.0 by CK from FL Great Service
Every single staff member that I interacted with was very nice. Not just the normal "Have a good day" they had great smiles on their face and seemed to be glad we had picked their hotel to stay at.
Road in front of the hotel was under construction and the hotel was doing a little remodeling too. Not too noisy though.
August 19, 2014
Rated 3.0 out of 5.0 by TandCV Just Average
This hotel is going through a major refurb both in and out. It will no longer be a Holiday Inn Express. In addition, there is major construction in front of the place. Basically, the hotel is old and tired and needs upgrading. The rooms overlook the hotel parking lot as well as the parking lots of several neighboring businesses. Perhaps they could plant some trees to improve the look.
August 19, 2014