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Rated 3.8 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by just what I was looking for I'm not looking for a fancy hotel. I'm looking for a good value that's clean and safe and close to a variety of restaurants. This hotel fit the bill. My friend and I ordered a "brick oven" pizza from the place next door and had a relaxing night of TV in our room. Comfortable bed, clean room and bathroom, and a nice hot shower. (And the breakfast the next morning included scrambled eggs and fruit -- a bonus.) January 19, 2015
Rated 5.0 out of 5.0 by Great service The whole stay was very pleasant. The staff was very helpful. January 15, 2015
Rated 4.0 out of 5.0 by Great Staff A clean room is expected when one travels. What set my stay apart from others is the staff's response to a burst pipe and water shutoff during my stay. The staff was courteous and handled themselves extremely well. They had a plan that enabled guests to get in a shower. I'd stay there again. January 11, 2015
Rated 5.0 out of 5.0 by Seasoned business traveler Very conveniently located hotel, with very easy access to the highway. This is minutes from downtown, but not IN downtown. Minutes to the airport and malls, but not AT the airport. From parking lot to highway is about 15 seconds drive time. Ideal ! Price was lower than competitors this visit, but I have given up shopping around when visiting Rochester. This hotel has everything I want, at a reasonable price, dependably every visit. I have not found it clean one time and dirty the next, or loud sometimes and quiet others. This hotel is consistently clean, quiet, friendly and reasonably priced. It is NOT a luxury hotel, but I don't want a luxury hotel. It is a HI Express. Breakfast is adequate; same choices as most of the other hotels offering breakfast, perhaps one or two choices extra. Nothing special, but sufficient to provide a solid breakfast and plenty of fresh fruit to add to other choices, good juices and healthy options. January 11, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Rochester We did not encounter any problems, met our expectation of Holiday Inn Hotels - I highly recomend this hotel. December 26, 2014
Rated 5.0 out of 5.0 by Great for a moderately priced hotel in a great area There is so much to do in the area and it is very accessible to the highway. The staff at this hotel cannot do enough to make the stay enjoyable and really wanted us to have a comfortable and enjoyable stay. You will not be sorry you chose this hotel! December 7, 2014
Rated 3.0 out of 5.0 by needs Updating Rooms are small. Older hotel stuck in the middle of the city. The hotel that time forgot. December 6, 2014
Rated 5.0 out of 5.0 by Service was great The survey was too long. I think I answered your question so why keep asking the same response in different sections.. The Hotel was a great stay and I have stayed for long period of time with your hotel change and will stay again. Martha December 6, 2014
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