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Rated 3.9 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Friendly Hotel Staff...highlight Rooms were decent sized with everything needed. Best part of hotel was the staff who was very attentive and accommodating. Breakfast was served every morning and was hot, no long lines toward the end. Elise was very helpful every morning with information for all guest. July 24, 2014
Rated 2.0 out of 5.0 by Bad Manager The manager was very rude and I was charged about 3 times more my account was tied up. The corporate was wonderful in fixing everything. Also, the general staff were very helpful and kind. Breakfast was very good. I would not stay in the Holiday Inn Express again. July 23, 2014
Rated 5.0 out of 5.0 by Good nights sleep The room was clean and the bed was very comfortable. Your staff was very friendly and helpful. The parking was a bit cramped as are all areas at the beach. It has good access to Sea World and is two miles from the beach July 17, 2014
Rated 1.0 out of 5.0 by Not This HI Express I am a big big fan of Holiday Inn Express - but sadly not this one. The halls smelled of disinfectant all the time. The AC in my room generated a smell. And I am not one of those odor sensitive people. The room was tiny - carpets in the halls were dirty - nothing pleasant to view out the window. It seemed to me that this was a motel from some other chain that got bought by HIE and tried to conform. I would not stay here. IHG should sell this place. It is not worthy in comparison with the countless other HIE's I have stayed at. July 13, 2014
Rated 5.0 out of 5.0 by 4th of July Excellent Hotel. Great matress and pillows. Quiet room. July 10, 2014
Rated 2.0 out of 5.0 by Small and cramped I suggest going elsewhere. For the price - the quality and size of the hotel, rooms, bathroom, and parking spaces were abysmal. July 8, 2014
Rated 4.0 out of 5.0 by Great Service Great customer service from hotel staff. Reserved a 2 queen bedroom and upon arriving only had King Bed. Room was terrible, but Robert was able to get me into the room I had originally booked the next night. Breakfast is average Eggs cold and no variety. Would stay here again only because of the staff. July 2, 2014
Rated 5.0 out of 5.0 by Granddaughter's Vacation My husband and I brought our granddaughters to San Diego for a week long vacation. After long days of travel it was wonderful to return to a safe, friendly, clean place to rest our heads. At the beginning of each day they enjoyed a healthy and hearty breakfast in a nice environment. We will always have fond memories of this hotel and the experience we had with the girls, 11 and 13. We never used the pool, which was very small, but I know they would have enjoyed it if they had the chance. July 2, 2014
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